Check Customer's Order; Correcting Shipping Errors; Unpack And Inspect - Avaya CMC1 Installation, Upgrades And Additions

Check Customer's Order

Table 1-2. RFA Helpdesk contact numbers — Continued
Where
CALA
Mexico TAC
Brazil TAC
Columbia TAC
Argentina TAC
Mexico Call
Receipt
Check Customer's Order
Check the customer's order and the shipping packing lists to confirm that all
equipment is present. If any equipment is missing, report this to your Avaya Inc.
representative. Check the system adjuncts for damage and report all damage
according to local shipping instructions.

Correcting Shipping Errors

1. Red-tag all defective equipment and over-shipped equipment and return
according to the nearest Material Stocking Location (MSL) instructions. For
international customers, contact your order service agent.
2. Direct all short-shipped reports to the nearest MSL. Contact the
appropriate location for specific instructions. For Streamlined
Implementation in the United States, call 1-800-772-5409.

Unpack and Inspect

!
CAUTION:
A fully loaded system weighs 58 lbs (26.3 kg). Use lifting precautions. If the
doors, power unit, and circuit packs are removed, the unit weighs only 29 lbs
(13.1 kg).
1. Verify the equipment received. See
equipment may vary in appearance and may ship in separate packages.
555-233-118
Phone
Who number/URL
Direct and
Business
+525-278-7878
Partners
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
Figure 1-1 on page
Prompt or
selection
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1-6. Actual
Issue 5 October 2002
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