Fitbit Zip Ionic User Manual
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Fitbit Zip Ionic User Manual

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Version 4.2

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Summary of Contents for Fitbit Zip Ionic

  • Page 1 User Manual Version 4.2...

  • Page 2: Table Of Contents

    Basic navigation Button shortcuts Adjust settings Check battery level Set up device lock Turn off the screen Care for Ionic Use Ionic without your phone Apps and Clock Faces Open apps Organize apps Remove apps Update apps Download additional apps...
  • Page 3 Change the clock face Notifications Set up notifications See incoming notifications Manage notifications Turn off notifications Answer or reject phone calls Respond to messages Timekeeping Use the Alarms app Dismiss or snooze an alarm Use the Timer app Activity and Sleep See your stats Track a daily activity goal Choose a goal...
  • Page 4 Add music and podcasts with your Windows 10 PC Add music and podcasts with your Mac Control music with Ionic Choose the music source Control music Use Pandora on Ionic (United States only) Use Deezer on Ionic Fitbit Pay Use credit and debit cards Set up Fitbit Pay...
  • Page 5 Sensors Materials Wireless technology Haptic feedback Battery Memory Display Wristband size Environmental conditions Learn more Return policy and warranty Regulatory & Safety Notices USA: Federal Communications Commission (FCC) statement Canada: Industry Canada (IC) statement European Union (EU) Safety Statement Frequency Information Customs Union Australia and New Zealand Belarus China India...
  • Page 6 Vietnam Zambia...

  • Page 7: Get Started

    Get started Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to reach your goals with dynamic workouts, on-board GPS, and continuous heart rate tracking. Take a moment to review our complete safety information at http://www.fitbit.com/safety.

  • Page 8: Set Up Ionic

    For the best experience, use the Fitbit app for iPhones and iPads or Android phones. You can also set up Ionic on Windows 10 devices. If you don’t have a compatible phone or tablet, use a Bluetooth-enabled Windows 10 PC. Keep in mind that a phone is required for call, text, calendar, and smartphone app notifications.

  • Page 9: Set Up With Your Phone Or Tablet

    Set up with your phone or tablet Set up Ionic with the Fitbit app. The Fitbit app is compatible with most popular phones and tablets. For more information, see fitbit.com/devices. To get started: 1.

  • Page 10: Set Up With Your Windows 10 Pc

    For more information, see help.fitbit.com. Set up with your Windows 10 PC If you don't have a compatible phone, you can set up and sync Ionic with a Bluetooth-enabled Windows 10 PC and the Fitbit app. To get the Fitbit app for your computer: 1.

  • Page 11: See Your Data In The Fitbit App

    For more information, see help.fitbit.com. See your data in the Fitbit app Sync Ionic to transfer your data to the Fitbit app, where you can view your activity and sleep data, log food and water, participate in challenges, and more. For best results, keep all-day sync turned on, so that Ionic syncs periodically with the app.
  • Page 12 For optimized heart-rate tracking while exercising: During a workout, experiment with wearing the device higher on your wrist (2 finger widths) for an improved fit. Many exercises such as bike riding or weight lifting cause you to bend your wrist frequently, which could interfere with the heart-rate signal if the watch is lower on your wrist.

  • Page 13: Handedness

    For greater accuracy, you must specify whether you wear Ionic on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Ionic on your dominant hand, change the Wrist setting in the Fitbit app: From the Today tab in the Fitbit app, tap your profile picture > Ionic tile > Wrist...

  • Page 14: Attach A Wristband

    4. Repeat on the other side. If you're having trouble removing the wristband or if it feels stuck, gently move the wristband back and forth to release it. Attach a wristband To attach a wristband, press it into the end of the watch until you feel it snap into place.

  • Page 15: Basics

    Basics Learn how to manage Ionic's settings, set a personal PIN code, navigate the screen, and more. Navigate Ionic Ionic has a touch screen with a colored LCD and three buttons: back, top, and bottom. Navigate Ionic by tapping the screen, swiping side-to-side and up and down, or pressing the buttons.
  • Page 16 Swipe up to see your daily stats. Swipe left to see the apps on your watch. Press the back button to go back to a previous screen or return to the clock face.

  • Page 17: Button Shortcuts

    Button shortcuts Press and hold the buttons on Ionic for a faster way to access certain features, see notifications, and open apps. Choose a shortcut Hold the back button for 2 seconds to activate Fitbit Pay, music controls, notifications, or certain apps.
  • Page 18 Swipe up or down to scroll through your notifications. App shortcuts Press the buttons on Ionic for quick access to your favorite apps. To access these shortcuts, navigate to the clock screen. The buttons are mapped as follows: Top button–opens the app located in the top left of the first app screen.
  • Page 19 When the Do Not Disturb setting is on: Do Not Disturb Notifications, goal celebrations, and reminders to move don't cause the watch to vibrate or the screen to turn on. You see a Do Not Disturb icon at the top of the screen when you swipe up to see your stats.

  • Page 20: Adjust Settings

    Adjust settings Manage basic settings in the Settings app Brightness Change the screen's brightness. Screen Choose how long the screen stays on after you stop interacting with your Timeout watch. Sleep Adjust Sleep Mode settings, including setting a schedule for the mode to Mode automatically turn on and off.

  • Page 21: Set Up Device Lock

    Wi-Fi won't work on Ionic when the battery is 25% or less, and you'll be unable to update your device. Set up device lock To help keep your watch secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your watch. If you set up Fitbit Pay to make contactless payments from your watch, device lock is turned on automatically and you're required to set a code.

  • Page 22: Care For Ionic

    "Work out with Fitbit Coach" on page 42 "Practice guided breathing" on page 35 "Listen to personal music and podcasts" on page 45 "Use credit and debit cards" on page 52 After completing an activity, remember to sync Ionic with the Fitbit app to transfer your stats to your dashboard.

  • Page 23: Apps And Clock Faces

    Organize apps To change the placement of an app on Ionic, press and hold an app until it's selected, and drag it to a new location. The app is selected when its icon increases slightly in size and the watch vibrates.

  • Page 24: Update Apps

    4. Tap the app > Remove. Update apps Apps update over Wi-Fi as needed. Ionic searches for updates when plugged into the charger and in range of your Wi-Fi network. You can also manually update apps. For more information, see help.fitbit.com.
  • Page 25 To see your saved clock faces in the Fitbit app, tap the Today tab > your profile picture > your device image > Clock Faces. You see your saved clock faces in My Clock Faces. To remove a clock face, tap the clock face > Remove Clock Face. To switch to a saved clock face, tap the clock face >...

  • Page 26: Notifications

    WhatsApp, tap App Notifications and turn on the notifications you want to see. Note that if you have an iPhone or iPad, Ionic shows notifications from all calendars synced to the Calendar app. If you have an Android phone, Ionic shows calendar notifications from the calendar app you choose during setup.

  • Page 27: Manage Notifications

    If your watch's battery level is critically low, notifications won't cause Ionic to vibrate or the screen to turn on. Manage notifications Ionic stores up to 30 notifications, after which the oldest are replaced as you receive new ones. To manage notifications: Swipe down from the top of the screen to see your notifications and tap any notification to expand it.

  • Page 28: Answer Or Reject Phone Calls

    Answer or reject phone calls If paired to an iPhone or Android (8.0+) phone, Ionic lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your watch.

  • Page 29: Respond To Messages

    Respond to messages Respond directly to text messages and notifications from select apps on your watch with preset quick replies. This feature is currently available on watches paired to an Android phone. Keep your phone nearby with the Fitbit app running in the background to respond to messages from your watch.

  • Page 30: Timekeeping

    To dismiss the alarm, tap the check mark. To snooze the alarm for 9 minutes, tap the ZZZ icon. Snooze the alarm as many times as you want. Ionic automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

  • Page 31: Use The Timer App

    Use the Timer app Time events with the stopwatch or set a countdown timer with the Timer app You can run the stopwatch and countdown timer at the same time. For more information, see help.fitbit.com.

  • Page 32: Activity And Sleep

    Activity and Sleep Ionic continuously tracks a variety of stats whenever you wear it, including hourly activity, heart rate, and sleep. Data automatically syncs when in range of the Fitbit app throughout the day. See your stats Swipe up from the clock face on your watch to access Fitbit Today, which shows up...

  • Page 33: Track A Daily Activity Goal

    Find your complete history and other information detected by your watch in the Fitbit app. Track a daily activity goal Ionic tracks your progress toward a daily activity goal of your choice. When you reach your goal, your watch vibrates and shows a celebration. Choose a goal Set a goal to help you get started on your health and fitness journey.

  • Page 34: Track Your Sleep

    For more information, see help.fitbit.com. Track your sleep Wear Ionic to bed to automatically track your time asleep, sleep stages (time spent in REM, light sleep, and deep sleep), and Sleep Score (the quality of your sleep). To see your sleep stats, sync your watch when you wake up and check the Fitbit app, or swipe up from the clock face on your watch to check the sleep tile in Fitbit Today.

  • Page 35: Learn About Your Sleep Habits

    For more information, see help.fitbit.com. See your heart rate Ionic tracks your heart rate throughout the day. Swipe up from the clock face to see your real-time heart rate and your resting heart rate. For more information, see "See your stats"...
  • Page 36 3. Tap the play icon to start the session and follow the on-screen instructions. After the exercise, a summary appears that shows your alignment (how closely you followed the breathing prompt), your heart rate at the start and end of the session, and how many days you completed a guided breathing session this week.

  • Page 37: Fitness And Exercise

    Fitbit Coach app right on your wrist. Sync Ionic with the Fitbit app and share your activity with friends and family, see how your overall fitness level compares to your peers, and more. During a workout, you can play music through the Music app...

  • Page 38: Track And Analyze Exercise With The Exercise App

    7. Tap Done to close the summary screen. Notes: Ionic shows 3 real-time stats of your choice. Swipe or tap the middle stat to see all of your real-time stats. You can adjust the stats you see in the settings for each exercise.

  • Page 39: Customize Your Exercise Settings And Shortcuts

    Track runs automatically without opening the Exercise app Always-on Screen Keep the screen on during exercise 1. On Ionic, open the Exercise app 2. Swipe through the exercises until you find the one you want to customize. 3. Tap the gear icon ...

  • Page 40: Check Your Workout Summary

    GPS. Check your heart rate Heart-rate zones help you target the training intensity of your choice. Ionic shows your current zone and progress toward your maximum heart rate next to your heart-rate reading.
  • Page 41 Icon Zone Calculation Description Out of Below 50% Your heart rate may be elevated, but not Zone of your enough to be considered exercise. maximum heart rate Fat Burn Between This is a low-to-medium intensity exercise 50% and zone. This zone may be a good place to 69% of start for those new to exercise.

  • Page 42: Custom Heart-Rate Zones

    1. On Ionic, open the Fitbit Coach app 2. Swipe to find a workout. 3. Tap the workout you want, and tap the play icon to start. To preview the workout, tap the menu icon in the top right.
  • Page 43 On your watch, swipe up to Fitbit Today and find the heart-rate tile. Swipe left to see your time spent in each heart-rate zone for the day. Swipe left again to see your cardio fitness score and cardio fitness level. For more information, see help.fitbit.com.

  • Page 44: Music And Podcasts

    Connect Bluetooth headphones or speakers Connect up to 8 Bluetooth audio devices to listen to playlists on your watch. When you add a new Bluetooth device, make sure both the device and Ionic are in pairing mode. To pair a new Bluetooth audio device: 1.

  • Page 45: Listen To Personal Music And Podcasts

    Add music and podcasts with your Windows 10 PC Download playlists of your personal music and podcasts from your iTunes Library or Windows Media Player to Ionic. Note that you can also create playlists in the Fitbit desktop app using the drag-and-drop feature to add your tracks.
  • Page 46 4. When the app is installed, open it and log in to your Fitbit account. Connect to Wi-Fi Make sure Ionic and your PC are able to connect to the same Wi-Fi network: 1. From the Today tab in the Fitbit app, tap your profile picture > Ionic tile.

  • Page 47: Add Music And Podcasts With Your Mac

    6. Wait a few moments for Ionic to connect. Note it can sometimes take a minute or two to connect. 7. When prompted, follow the on-screen instructions on your computer to choose the playlists you want to download to your watch. After you choose a playlist, the download starts automatically.
  • Page 48 Connect to Wi-Fi Make sure Ionic and your Mac are able to connect to the same Wi-Fi network: 1. From the Today tab in the Fitbit app, tap your profile picture > Ionic tile. 2. Tap Wi-Fi Settings 3. Tap Add Network and follow the on-screen instructions to add your Wi-Fi network or check the Network list to make sure it’s already listed.

  • Page 49: Control Music With Ionic

    6. Wait a few moments for Ionic to connect via Wi-Fi. Note this can sometimes take a minute or two. 7. When prompted, follow the on-screen instructions to choose the playlists you want to download to Ionic. After you choose a playlist, the download starts automatically.

  • Page 50: Control Music

    Use Pandora on Ionic (United States only) With the Pandora app for Ionic, download up to 3 of your most-played Pandora stations or popular curated Workout stations directly to your watch. Note that you need a paid subscription to Pandora and a Wi-Fi connection to download stations.

  • Page 51: Use Deezer On Ionic

    Use Deezer on Ionic With the Deezer app for Ionic, download your Deezer playlists and Flow directly to your watch. Note that you need a paid subscription to Deezer and a Wi- Fi connection to download music. For more information about Deezer subscriptions, see support.deezer.com.

  • Page 52: Fitbit Pay

    Fitbit Pay Ionic includes a built-in NFC chip, which lets you use your credit and debit cards on your watch. Use credit and debit cards Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your watch to make purchases in stores that accept contactless payments.

  • Page 53: Make Purchases

    Make purchases Make purchases using Fitbit Pay at any store that accepts contactless payments. To determine if the store accepts Fitbit Pay, look for the symbol below on the payment terminal: All customers except those in Australia: 1. Activate Fitbit Pay. If you chose Fitbit Pay as your button shortcut, hold the back button on your watch for 2 seconds.
  • Page 54 If the payment terminal doesn't recognize Fitbit Pay, make sure the watch face is near the reader and that the cashier knows you're using a contactless payment. For added security, you must wear Ionic on your wrist to use Fitbit Pay. For more information, see help.fitbit.com.

  • Page 55: Change Your Default Card

    Change your default card 1. From the Today tab in the Fitbit app, tap your profile picture > Ionic tile. 2. Tap the Wallet tile. 3. Find the card you want to set as the default option. 4. Tap Set as Default on Ionic.

  • Page 56: Weather

    Add or remove a city 1. From the Today tab in the Fitbit app, tap your profile picture > Ionic tile. 2. Tap Apps. 3. Tap the gear icon next to Weather. You may need to swipe up to find the app.

  • Page 57: Update, Restart, And Erase

    Ionic. Erase Ionic If you want to give Ionic to another person or wish to return it, first clear your personal data: On Ionic, open the Settings app > About > Factory Reset.
  • Page 58 For best results, make sure your watch is charged and can connect to your Wi-Fi network. Note: Updating Ionic may be demanding on the battery. We recommend plugging your watch into the charger before starting an update. For more information, see help.fitbit.com.

  • Page 59: Troubleshooting

    Ionic’s ability to connect to GPS satellites. If your watch is searching for a GPS signal during an exercise, you’ll see “connecting” appear at the top of the screen. For best results, wait for Ionic to find the signal before you start your workout.

  • Page 60: Can't Connect To Wi-Fi

    Can't connect to Wi-Fi If Ionic can't connect to Wi-Fi, you might have entered an incorrect password, or the password might have changed: 1. From the Today tab in the Fitbit app, tap your profile picture > Ionic tile. 2. Tap Wi-Fi Settings > Next.
  • Page 61 "Restart Ionic" on page 57 for instructions on how to restart your watch. For more information or to contact Customer Support, see help.fitbit.com.

  • Page 62: General Info And Specifications

    A vibration motor Materials The housing and buckle on Ionic are made of anodized aluminum. While anodized aluminum can contain traces of nickel, which can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive.

  • Page 63: Battery

    Ionic contains a rechargeable lithium-polymer battery. Memory Ionic stores your data, including daily stats, sleep information, and exercise history, for 7 days. Sync your watch with the Fitbit app to access your historical data. Make sure the all-day sync option is turned on.

  • Page 64: Environmental Conditions

    Environmental conditions 14° to 113° F Operating Temperature (-10° to 45° C) -4° to 14° F Non-operating Temperature (-20° to -10° C) 113° to 140°F (45° to 60° C) Water Resistance Water resistant up to 50 meters 30,000 feet Maximum Operating Altitude (9,144 m) Learn more To learn more about your watch, how to track your progress in the Fitbit app, and...

  • Page 65: Regulatory & Safety Notices

    Regulatory & Safety Notices Model Name: FB503 Notice to the User: Regulatory content for certain regions can also be viewed on your device. To view the content: Settings > About > Regulatory Info USA: Federal Communications Commission (FCC) statement FCC ID: XRAFB503 Notice to the User: The FCC ID can also be viewed on your device.

  • Page 66: Canada: Industry Canada (Ic) Statement

    may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.

  • Page 67: European Union (Eu)

    Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence (s). Son utilisation est soumise à Les deux conditions suivantes: 1. cet appareil ne peut pas provoquer d’interférences et 2. cet appareil doit accepter Toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement du dispositif European Union (EU) Simplified EU Declaration of Conformity...

  • Page 68: Safety Statement

    Safety Statement This equipment has been tested to comply with safety certification in accordance with the specifications of EN Standard: EN60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013. Frequency Information Frequency range (MHz): 2400-2483.5 Customs Union Australia and New Zealand Notice to the User: Regulatory content for this region can also be viewed on your...

  • Page 69: China

    China Notice to the User: Regulatory content can also be viewed on your device. Instructions to view content from your menu: Settings > About > Regulatory Info China RoHS 部件名称 有毒和危险品 Part Name Toxic and Hazardous Substances or Elements 多溴化二苯 铅...

  • Page 70: India

    CMIIT ID 2017DJ4947 India Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About > Regulatory Info Israel 51-61887  ‫אישור‬ ‫התאמה‬ ‫אי‬ ‫לבצע‬ ‫כל‬ ‫שינוי‬ ‫טכני‬ ‫בחלק‬ ‫המודולארי‬...

  • Page 71: Morocco

    Morocco AGREE PAR L’ANRT MAROC Numéro d’agrément: MR 16114 ANRT 2018 Date d’agrément: 26/3/2018 Nigeria Connection and use of this communications equipment is permitted by the Nigerian Communications Commission. Oman OMAN-TRA/TA-R/4605/17 D090258 Pakistan Model FB503 TAC No.: 9.6090/2018 Model: FB503 Serial No: Refer to retail box Year of Manufacture: 2018...

  • Page 72: Philippines

    Philippines Model FB503 Serbia И 005 17 Singapore Complies with IMDA  Standards DA107950...

  • Page 73: South Korea

    South Korea Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: Settings > About > Regulatory Info 클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모 든...
  • Page 74 Model FB503 注意！ 依據 低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變 更頻率、加大功率或變更原設計之特性及功能 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停 用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 Translation: Low power warning: According to the management method of low power radio wave radiating motor. Article 12 Without permission, any company, firm or user shall not alter the frequency, increase the power, or change the characteristics and functions of the original design of the certified lower power frequency electric machinery.
  • Page 75 電池警語： 此裝置使用鋰電池。 若未遵照下列準則，則裝置內的鋰離子電池壽命可能會縮短或有損壞裝置、發生火災、化學 品灼傷、電解液洩漏及／或受傷的風險。 請勿拆解、鑿孔或損壞裝置或電池。 請勿取出或嘗試取出使用者不可自行更換的電池。 請勿將電池曝露於火焰、爆炸或其他危險中。 請勿使用尖銳物品取出電池。 Translation: Battery warning: This device uses a lithium-ion battery. If the following guidelines are not followed, the life of the lithium-ion battery in the device may be shortened or there is a risk of damage to the device, fire, chemical burn, electrolyte leakage and / or injury.

  • Page 76: United Arab Emirates

    United Arab Emirates TRA Registered No.: ER56752/17 Dealer No.: 35294/14...
  • Page 77 Vietnam Zambia Model FB503 ZMB/ZICTA/TA/2018/3/39...
  • Page 78 ©2019 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at http://www.fitbit.com/legal/trademark-list. Third-party trademarks mentioned are the property of their respective owners.

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