Update, Restart, and Erase
Some troubleshooting steps may require you to restart your watch, while erasing it
is useful if you want to give Ionic to another person. Update your watch to receive
new Fitbit OS updates.
Restart Ionic
To restart your watch, press and hold the back and bottom buttons for a few
seconds until you see the Fitbit logo on the screen.
Ionic has a small hole (altimeter sensor) on the back of the device. Don't attempt to
restart your device by inserting any items, such as paper clips, into this hole as you
can damage your Ionic.
Erase Ionic
If you want to give Ionic to another person or wish to return it, first clear your
personal data:
On Ionic, open the Settings app
> About > Factory Reset.
Update Ionic
Update your watch to get the latest feature enhancements and product updates.
When an update is ready to install, a notification appears in the Fitbit app. After you
start the update, a progress bar appears on Ionic and in the Fitbit app as the update
downloads, and then installs. Keep your watch and phone close to each other
during the update.
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