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Quick facts
OUT OF THE BOX FAILURE (OBF)
Device Compatibility
Device Trouble Shooting
Huawei Syncing Issues
A device is only considered OBF when
there is a manufacture fault.
Physical
Not syncing
Physical damage
Faulty battery
damage
Follow reset procedure
on strap
issue
Some rules that apply when submitting
an OBF claim.
Return must be made within
No physical damage
7 days of purchase
+
+
Original box + charger + accessories must be returned with the Fitbit
THERE IS A MINIMUM 8 DAY WAITING PERIOD FOR ASSESSMENT,
AND CREDIT TO BE PASSED SOON AFTER.
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Summary of Contents for Fitbit Zip Ace
- Page 1 Quick facts OUT OF THE BOX FAILURE (OBF) Device Compatibility Device Trouble Shooting Huawei Syncing Issues A device is only considered OBF when there is a manufacture fault. Physical Not syncing Physical damage Faulty battery damage Follow reset procedure on strap issue Some rules that apply when submitting an OBF claim.
- Page 2 It might be resolved by performing a restart: Restarting your device only turns it off and on without deleting any activity data. If your device saves notifications, a restart deletes them. ACE, ALTA & ALTA HR BLAZE, IONIC & VERSA...
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