FAQ
How accurate are Fitbit devices?
Fitbit is dedicated to developing the most accurate fitness devices on the market.
Why does my step count differ depending on
where I wear my Fitbit device?
If you wear a wrist-based Fitbit device and move your body while keeping your arms still (or
vice versa), you may see a slightly different step count than if you wear a device clipped to your
clothing.
If you wear your device in a loose-fitting accessory such as a bangle or pendant, you may see a
slightly different step count than if you wear a classic wristband. During workouts and sleep, we
recommend wearing the classic wristband. Make sure the wristband fits securely but isn't too
tight.
For more information, see
How do I wear my Fitbit device?
and
How do I track my heart rate
with my Fitbit device?
Why does my Fitbit device count extra steps?
Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look
for intensity and motion patterns that are most indicative of people walking and running. When
working at a desk, cooking, or performing other activities with arm movements, a device on your
wrist may add some steps. When you're doing activities that involve arm movement—such as
working or cooking—you often walk a few steps in-between stationary periods as well, so the
device tries to give you credit for those steps. For most customers, the number of extra steps
added by arm-based movement isn't significant when compared to your overall stats. For more
information, see
How does my Fitbit device count steps?
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