Tripp Lite B050-000 Owner's Manual page 89

Appendix A. Frequently Asked Questions
8. The B050-000 web pages are not displayed correctly.
Check your browser 's cache settings. Make sure the cache settings are not set to something like "never check for
newer pages". Otherwise the B050-000 pages may be loaded from your browser cache and not from the card.
9. Windows XP does not awake from standby mode.
This is possibly a Windows XP problem. Try not to move the mouse pointer while XP switches into standby mode.
10. For SUN computers a USB keyboard does not work.
The B050-000 emulates a USB keyboard. If you attach a USB keyboard to your host two keyboards are detected.
It cannot be predicted which one of these comes first and you will be able to work with. SUN supports only one
USB keyboard.
11. Cannot upload the signed certificate in MacOS X.
If an "internal error" occurs while uploading the signed certificate, either change the extension of the file to .txt or
add a file helper using the Internet Explorer preferences for this type of file. Make sure that the encoding is set to
"plain text" and the checkbox "use for outgoing" is set. As an alternative, you may also use a Mozilla based
browser (Mozilla, FireFox).
12. Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore.
Disable the setting "Automatically move mouse pointer to the default button of dialog boxes" in the mouse settings
of your operating system.
13. The Remote Console does not open with Opera in Linux.
Some versions of Opera do not grant enough permissions if the signature of the applet cannot be verified. To
solve the problem, add the lines grant codeBase "nn.pp.rc.RemoteConsoleApplet" {permission
java.lang.RuntimePermission "accessClassInPackage.sun.*"; to the java policy file of opera
(e.g. /usr/share/opera/java/opera.policy).
14. The Remote Console remains black.
Check if the B050-000 is being USB powered only. If there is not enough power via USB, the remote Console
opens but remain black. Attach the external power supply to the B050-000. Verify the B050-000 settings using the
according section in the front end.
15. I forgot my password. How can I reset the B050-000 to factory defaults?
You may use the serial interface. For a detailed description see the Section called "Resetting the B050-000 to its
Factory Settings" in Chapter 4.
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