USB or LA control is not available
•
Check the LAN cable. A category 5 or higher LAN cable is required for connection.
•
Check to see if the USB upstream port on the monitor is connected to the USB downstream port on the computer.
USB Type-C function does not work
"Warning: Remove USB-C cable" OSD was shown.
•
The monitor detected abnormal voltage or current on the USB-C port. Please remove USB Type-C cable from the
monitor immediately or turn the main power switch off and on again.
•
Refer to the NEC Display Solutions website for the information of tested computers and USB Type-C cables.
Charging is not started or unstable.
•
Check if the connected computer's port complies with USB Power Delivery.
•
Check if the USB Type-C cable complies with USB Power Delivery.
•
Try replacing the USB Type-C cable.
•
Refer to the NEC Display Solutions website for the information of tested computers and USB Type-C cables.
•
Set [Power delivery limit] to [15W].
Image Persistence
Please be aware that LCD Technology may experience a phenomenon known as Image Persistence. Image Persistence occurs
when a residual or "ghost" image of a previous image remains visible on the screen. Unlike CRT monitors, the image persistence
on LCD monitors is not permanent, but single still image being displayed for a long period of time should be avoided.
To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image
was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.
OTEE:
As with all personal display devices, NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular
intervals whenever the screen is idle, or turning off the monitor when not in use.
English−41
Need help?
Do you have a question about the MultiSync PA311D and is the answer not in the manual?
Questions and answers