Troubleshooting - Goodmans 6160 User Manual

Troubleshooting

• If you are having a problem with your System, check this list for a possible solution before calling for service.
• If you cannot solve the problem from the hints given here, or the System has been physically damaged, call the Goodmans product in-
formation helpline on 0870 873 0080.
Symptom
No sound is heard.
Poor radio reception
The disc tray does not open.
The CD skips.
The CD does not play.
The MP3 disc does not play.
The readout time of the MP3 disc is too
long.
The cassette holder cannot be opened.
Unable to record.
Unable to operate the Remote Control.
Operations are disabled.
Can not open CD tray
Can not open CD tray
Possible Cause
• Connections are incorrect, or loose.
• Headphones are connected.
• The aerial is disconnected.
• The MW Loop Aerial is too close
to the System.
• The FM Wire Aerial is not prop-
erly extended and positioned.
• The AC power cord is not plugged in.
• Tray is locked.
The CD is dirty or scratched.
The CD is upside down.
• No MP3 files are recorded on the disc.
• MP3 files do not have the file exten-
sion —.MP3, .Mp3, .mP3, or .mp3
in thier file names.
• MP3 files are not recorded in the for-
mat compliant with ISO 9660 Level
1 or Level 2.
The readout time varies with the com-
plexity of the recording configuration.
During tape playing, the power cord
was unplugged.
Cassette record protect tabs are re-
moved.
• The path between the Remote Con-
trol and the sensor on the Unit is
blocked.
• The batteries have expired.
The built-in microprocessor has mal-
functioned due to external electrical in-
terference.
• CD door has been locked.
Action
• Check all connections and make cor-
rections. (See pages 4 to 6.)
• Disconnect the headphones.
• Reconnect the aerial securely.
• Change the position and direction of
the MW Loop Aerial.
• Extend FM Wire Aerial to the best
reception position.
• Plug the AC power cord.
• Unlock the tray. (See page 13.)
Clean or replace the CD. (See page 27.)
Put the CD in with the label side up.
Replace the disc.
Do not use too many hierarchies and
folders when recording. Also, do not
record any other types of audio tracks
together with MP3 files. (See page 9.)
Plug in the power cord, and turn on the
System.
Cover holes on back edge of cassette
with tape.
• Remove the obstruction.
• Replace the batteries.
Unplug the System then plug it back in.
Press Stop n and CD Open/Close
until unlocked is shown in display.
Take out the CD as shown below
0
28