Carepaq Considerations; Repairing The Ups - Compaq R12000 XR User Manual

Troubleshooting
CarePaq    Considerations
Packaged services are also available for purchase. You can choose the precise level of
support that you need, from basic to business-critical. Services available are listed in
Table 5-4.
Table 5-4: Services for UPS R12000 XR
Description
9x5, 4-hour response,
3-year on-site coverage
24x7, 4-hour response,
3-year on-site coverage
Hardware Installation

Repairing the UPS

Repairs to the UPS must be carried out by Compaq or a Compaq authorized service
representative. Other than battery replacement, there are no user-serviceable parts.
5-12
Part Numbers
171254-002, FM-US4HR-36
171255-002, FM-US724-36
171256-002, FM-USINS-IN
Compaq Uninterruptible Power System R12000 XR User Guide