Compaq 204451-002 - UPS T2200 XR Reference Manual
Power products software reference guide
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Summary of Contents for Compaq 204451-002 - UPS T2200 XR
- Page 1 Power Products Software Reference Guide Fifth Edition (August 2001) Part Number 306157-005 Compaq Computer Corporation...
- Page 2 Compaq’s or its service provider’s consent. Upon termination of the services, customer will, at Compaq’s or its service provider’s option, destroy or return the software and associated documentation in its possession.
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Page 3: Table Of Contents
Compaq UPS Load Segment Configurator.............. 2-2 Installing the Console on the System Administrator’s Workstation ......2-2 Installing from the Compaq Power Management Software CD ....... 2-3 Installing from the Compaq Management CD..........2-3 Installing the UPS Management Agent on Network Servers........2-4 Installing from the Compaq Power Management Software CD ....... - Page 4 Compaq Power Products Software Reference Guide Chapter Operation Using the Information Features................3-1 Status Window....................3-2 PowerScope Window..................3-4 Logs Window....................3-7 Using the Operations Features ................. 3-9 Diagnostics Window..................3-9 Shutdown/Reboot Window................3-11 Using the Customization and Configuration Features ........... 3-13 Shutdown Timing Window................
- Page 5 Option Card Combinations for the 6000 Series UPS........B-7 Extended Runtime Module for the 6000 Series UPS........B-8 Options for the UPS XR Models ................B-8 Compaq SNMP / Serial Port Card ..............B-9 Compaq Six Port Card..................B-10 Extended Runtime Module for UPS XR Models..........B-12...
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Page 6: About This Guide
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Buttons, Icons, Keys These elements appear in boldface. -
Page 7: Symbols In Text
Compaq Power Products Software Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. -
Page 8: Getting Help
If you have a problem and are unable to locate the information in this guide, you can get further information and assistance in the following locations. Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-652-6672 (1-800-OK-COMPAQ) . This service is available 24 hours a day, 7 days a week. -
Page 9: Overview
Prioritize the timing of equipment shutdowns and reboot connected equipment by load segment. Shut down and start up any Compaq UPS and attached equipment, manually or based on a user-specified schedule. Access the Compaq Insight Manager customized alert generation feature. -
Page 10: How Compaq Power Management Software Works
Software Works Compaq Power Management software consists of two parts: The Console, which is a Compaq Insight Manager add-on that displays information and allows changes to system settings by communicating with Agents. The Console is used to configure communications port setup, alert handling, shutdown timing, restart delays, and regularly scheduled shutdowns. -
Page 11: Cd Contents
Working in conjunction with CPM software, the Compaq UPS can be configured to extend runtimes for critical devices. The receptacles on the rear panel of the Compaq UPS are divided into two or more groups, called load segments. (Tower 700 Series UPS models have only one load segment.) Each load segment can be controlled independently. -
Page 12: Online User Manuals
1-4 Compaq Power Products Software Reference Guide Online User Manuals There is an online user manual for the Compaq Power Management software included in the MANUALS folder on the Compaq Power Management software CD. The online manual is a Windows help file called MANUAL.HLP. -
Page 13: Installation
A dedicated RS-232 comm port (for UPS communications) Installation of Compaq Power Management software requires the following steps: 1. Installation of the CPM software Console on the Compaq Insight Manager management workstation. 2. Installation of Compaq Insight Manager Agents on all network servers. -
Page 14: Compaq Ups Load Segment Configurator
Compaq Power Management software on any of the servers. For more information on the Multi-Server UPS Card for option slot UPS models and the Six Port Card for UPS XR models, see Appendix B, “Compaq UPS Options.” Installing the Console on the System Administrator’s Workstation... -
Page 15: Installing From The Compaq Power Management Software Cd
Console into Compaq Insight Manager using this CD: CIM 4.90 and earlier: 1. Insert the Compaq Management CD into the CD-ROM drive of the workstation on which Compaq Insight Manager is installed. 2. Go to the Autorun menu, click Other Applications, Compaq Power Management Client Software, then Install. -
Page 16: Installing The Ups Management Agent On Network Servers
IMPORTANT: Before installing the UPS Management Agent, make sure that the UPS is properly connected to the server and the UPS and server are powered on. There are two ways to install the Compaq UPS Management Agent on network servers: Specify the drive and directory name (or create a new directory) on which to install the Console. -
Page 17: Installing From The Compaq Power Management Software Cd
Installation 2-5 Installing from the Compaq Power Management Software CD To install the Compaq UPS Management Agent on a network server using the Compaq Power Management software CD: 1. Insert the CD into the CD-ROM drive of the network server. -
Page 18: Installing From The Compaq Management Cd
2-6 Compaq Power Products Software Reference Guide Installing from the Compaq Management CD To install the Compaq UPS Management Agent on a network server using the Compaq Management CD: 1. Insert the Compaq Management software CD into the CD-ROM drive of the network server. -
Page 19: Ups Groups
Installation 2-7 UPS Groups If multiple systems are receiving power through the same UPS, but only one computer is able to exchange information with the UPS through the communications cable, it is still possible to control power to all connected systems with the implementation of a UPS group. - Page 20 2-8 Compaq Power Products Software Reference Guide 2. If the computer on which the Agent is being installed is the one connected to the UPS using the communications port, click GROUP CONTROLLER, click Continue, and then proceed to step 3. For all other computers in the UPS Group, click GROUP MEMBER, click Continue and proceed to step 4.
- Page 21 Installation 2-9 3. In the UPS Group Controller Configuration window, enter a name for the UPS Group (this name appears in the Console for easier identification) and click Continue. Figure 2-3. UPS Group Controller Configuration window...
- Page 22 2-10 Compaq Power Products Software Reference Guide 4. On the UPS Group Member window, do one of the following: UNIX: Enter the host name of the Group Controller and press the Continue button. Other operating systems: Type the IP address of the Group Controller and press the Continue button.
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Page 23: Accessing The Software
Figure 2-5. Main CPM Console window NOTE: Throughout this guide, “Accounting” is the name used for the server. The Main CPM Console window displays an overview of the Compaq Power Management software options. A colored border around Status indicates the overall status of the Compaq Power Management software system, as follows: A green border indicates all the messages within the system are normal. - Page 24 2-12 Compaq Power Products Software Reference Guide Table 2-1 Screen Button Descriptions Button Description Status Click to view color-coded information on system elements, including UPS communications, UPS operational status, utility power, battery charge, utility ground fault detection, inverter power, and UPS overload detection.
- Page 25 Installation 2-13 Table 2-1 Screen Button Descriptions continued Button Description Alert Handling Click to change message text, or to cause the system to execute a command or notify users if a certain alert situation prevails. Attachments Click to configure your UPS load segments, enabling individual control of load segments.
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Page 26: Using The Information Features
Chapter Operation Compaq Power Management software is divided into three basic features: Information Operations Customization and Configuration This chapter describes how to use each of these features. Using the Information Features The Status, PowerScope, and Logs windows display current or historical... -
Page 27: Status Window
3-2 Compaq Power Products Software Reference Guide Status Window The Status function provides a color-coded overview of the system (normal/degraded/failed) in the Status window within Compaq Insight Manager. The Status window provides color-coded information on system elements, including UPS communications, UPS operational status, utility power, battery charge, utility ground fault detection, inverter power, and UPS overload detection. - Page 28 Operation 3-3 The Status window provides the UPS model, part number, serial number, and firmware revision, and the following status information: UPS communications UPS operational status Utility power (online-interactive) Battery charge Backfeed relay Battery Utility ground fault detection Inverter power UPS overload detection Select the Status arrows to scroll through the list.
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Page 29: Powerscope Window
3-4 Compaq Power Products Software Reference Guide PowerScope Window The PowerScope display is a dynamic, functional block diagram of power from the source through the UPS and out to the load. UPS input and output voltages are color-coded. Available runtime is given in minutes. The load percentage, a measure of the capacity of the UPS currently being used, is displayed in the Load% value box. - Page 30 Operation 3-5 The PowerScope window provides the following information: Volts In—Located on the left side of the PowerScope window, the Volts In section shows the voltage of utility power and a colored bar. The color describes the power situation, either as acceptable (green), near range limits (yellow), or out-of-range (red).
- Page 31 3-6 Compaq Power Products Software Reference Guide EBM—The abbreviation for Enhanced Battery Management, a proprietary, microprocessor-based system for monitoring and managing UPS batteries, with such features as quick recharging, doubled battery life, and up to 60 days of advanced warning before the batteries need replacement.
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Page 32: Logs Window
Operation 3-7 Logs Window The Power Event Enhanced Battery Management (EBM) Log provides a history of significant system events that can be used for problem detection and resolution. Use the Logs window to access the Power Log and the Enhanced Battery Management (EBM) Log. - Page 33 3-8 Compaq Power Products Software Reference Guide Figure 3-4. Enhanced Battery Management (EBM) Log window The EBM Log records changes in the EBM status. Records include log started, charging, discharging, floating (that is, the battery is receiving only a nominal charge), log stopped, log cleared, and resting (that is, the battery is receiving no charge).
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Page 34: Using The Operations Features
Operation 3-9 Using the Operations Features The Diagnostic and Shutdown/Reboot windows provide a way to facilitate UPS maintenance. Diagnostics Window Use the Diagnostics window to start a self-test of the UPS. The self-test places the UPS on battery for several seconds. During this time, the UPS verifies the battery and internal circuit operation. - Page 35 3-10 Compaq Power Products Software Reference Guide Setting the Preventative Maintenance Alarm The Preventative Maintenance Alarm can be set to remind the user to run diagnostics at a predetermined interval. To access the Preventative Maintenance Alarm settings, right-click the mouse icon on the Diagnostics window, then press the Set button.
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Page 36: Shutdown/Reboot Window
Operation 3-11 Shutdown/Reboot Window Use the UPS Shutdown/Reboot window to shut down the UPS. Compaq Power Management software can shut down the UPS with one of the following three startup options: Reboot An immediate reboot can be performed. Permanent The shutdown may be permanent (powers off the unit) until the UPS is restarted manually. - Page 37 3-12 Compaq Power Products Software Reference Guide To shutdown the system: 1. To reboot the system immediately after shutdown, click Reboot. For a system shutdown until the UPS is manually restarted, select Permanent. For a system shutdown of a specific length, select Timed, then type a time period.
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Page 38: Using The Customization And Configuration Features
Shutdown Timing Window The shutdown timing for a Compaq server is specified in terms of Wink Time, Countdown Time, and Shutdown Delay to allow for a prioritized, customized system shutdown. The shutdown of non-essential equipment can be programmed for any interval following a commercial power failure, freeing battery capacity for critical servers and other equipment. - Page 39 3-14 Compaq Power Products Software Reference Guide Use the Shutdown Timing window to set the parameters for a computer shutdown, and to set a power failure runtime for non-essential peripherals on a load segment using the following controls. Shutdown timing is the sum of Wink Time, Countdown Time, and Shutdown Delay.
- Page 40 If a system shutdown is necessary, the Compaq Power Management software saves only named files. To avoid loss if a power failure occurs, name any new files when they are opened.
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Page 41: Startup Timing Window
3-16 Compaq Power Products Software Reference Guide Startup Timing Window Startup Timing configuration is an option for users with UPS models that support more than one load segment. Use the UPS Startup Timing window to set a restart delay for the load segment startup order by priority (that is, most critical load segments to regain power before the less critical load segments). - Page 42 Operation 3-17 Figure 3-10. Restart Delay Configuration window 3. Type the new value in the Restart Delay field. 4. Press the Set button.
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Page 43: Alert Handling Window
3-18 Compaq Power Products Software Reference Guide Alert Handling Window Use the Alert Handling window to change the text of a Compaq Power Management (CPM) message, or to cause the system to execute a command or send E-mail or a broadcast message to users if a certain alert situation prevails. - Page 44 Operation 3-19 Configuring Alert Handling 1. Right-click the mouse icon next to the Message Text, E-Mail, Execute Command, or Users To Broadcast field in the Alert Handling window, then press the Set button. The Alert Handling window reopens for editing. Figure 3-12.
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Page 45: Attachments Window
Timing window to delay the restart of non-essential peripherals. To enable load shedding, attach the computer and peripheral load segment groups to the rear of the Compaq UPS, and configure the loads in the Attachments window. For detailed information on the load segment... - Page 46 Operation 3-21 Configuring Load Segments in the Software 1. Right-click Load Segment/Computer List, then press the Set button. The Computer/Receptacle Attachments configuration window is displayed. Figure 3-13. Attachments window...
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Page 47: Shutdown Schedule Window
3-22 Compaq Power Products Software Reference Guide Figure 3-14. Computer/Receptacle Attachments configuration window 2. Press the Move Up and Move Down buttons to place the icon under the load segment to which the computer is physically attached. 3. Press the Set button to save changes and return to the Attachments window. - Page 48 Operation 3-23 Shutting Down a Load Segment on a Regular Basis Figure 3-15. Shutdown Schedule window 1. In the Day of Week list, select the desired day of the week. 2. In the Shutdown Schedule window, highlight a load segment. 3.
- Page 49 3-24 Compaq Power Products Software Reference Guide Figure 3-16. Scheduled Shutdown timing window 4. Under New Value, select a new Time To Turn On and Time To Turn Off. 5. Click Set to save changes.
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Page 50: Troubleshooting
In an OS/2 environment, the CPM desktop icon changes color, beeps, blinks, and advances to the window foreground. Double-click the icon to open the Compaq Power Management software window to review the most recent status messages. In Unix and NetWare environments, alerts appear at the server console command line. - Page 51 For situations other than power outages, note the following: If a modem has been attached to the system, the modem must be configured in Compaq Insight Manager to enable the paging or alert messaging function. The UPS must be attached to the server with the correct communications cable.
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Page 52: Error Messages
The NetWare server has the old The server should be updated following errors: ‘UPS is not CPQUPS driver and CPQUPSSA with the latest CPM version. responding.’ agent loaded. This driver is for a previous version of Compaq UPS products. continued... - Page 53 4-4 Compaq Power Products Software Reference Guide Table 4-1 Error Messages continued Type of Error Possible Cause Solution The UPS has a RED light on LED This will only occur when a new The server should be updated 04, and will not charge. The UPS model UPS has had the input with the latest CPM version.
- Page 54 Troubleshooting 4-5 Table 4-1 Error Messages continued Type of Error Possible Cause Solution UPS Group Member can not The IPX address of the Group Unload all the CPM Agents, then establish connection with the Controller may have not been re-run CPMSETUP.NLM. When Group Controller using IPX.
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Page 55: Appendix
$MACHINE shutdown has been cancelled $MACHINE is now shutting down Unable to contact UPS group controller Contact with UPS group controller established Compaq Power Management Service loaded Compaq Power Management Service unloaded Time to run preventive maintenance Communications port is unavailable... - Page 56 A-2 Compaq Power Products Software Reference Guide Table A-1 Alert Message Texts continued Number Message Text Communications failure with UPS Communications established with UPS Abnormal operation Abnormal operation resolved Utility power failure Utility power failure resolved Low battery Low battery resolved...
- Page 57 Alert Message Texts A-3 Table A-1 Alert Message Texts continued Number Message Text Battery failure Battery failure resolved Cabinet overtemperature Cabinet overtemperature resolved High utility frequency High utility frequency resolved Low utility frequency Low utility frequency resolved Utility ground failure Utility ground failure resolved Inverter fuse failure Inverter fuse failure resolved...
- Page 58 A-4 Compaq Power Products Software Reference Guide Table A-1 Alert Message Texts continued Number Message Text Rectifier fuse failure Rectifier fuse failure resolved Rectifier overtemperature Rectifier overtemperature resolved Static switch overtemperature Static switch overtemperature resolved Disabled UPS condition Disabled UPS condition resolved...
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Page 59: Appendix
These options provide additional management and control features during a power failure, and are available with minimum investment. Compaq UPS options are available for both the Compaq option slot UPS models and the Compaq UPS XR models. Options for the Option Slot UPS Models... -
Page 60: Compaq Multi-Server Ups Card
In addition to the UPS options listed, Compaq also offers the Extended Runtime Module (ERM), Compaq part number 347224-B21, for use with the Compaq 6000 Series UPS (with two option slots). This 3U rack option significantly expands the available battery runtime of the already powerful 6000 Series UPS. - Page 61 Compaq UPS Options B-3 Figure B-2. Compaq Power Management software window with option card attached Since the ports are pre-defined, the Startup Timing window and Attachments window are no longer available in this configuration. The software and hardware cannot “see” more than one server at a time, so those options are dimmed.
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Page 62: Compaq Scalable Ups Card
Figure B-3. Scalable UPS Card Because evolving system needs may require a higher power level to accommodate an increased load, users can equip their UPS with the Compaq Scalable UPS Card. By adding the Scalable UPS Card to a UPS, one server can control up to three UPS units with up to nine independently scheduled load segments. - Page 63 NOTE: For detailed installation instructions, refer to the installation instructions supplied with the Compaq UPS and the Scalable UPS Card. Compaq Insight Manager and CPM software will recognize and configure the UPS option cards automatically when installation is complete.
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Page 64: Compaq Snmp-En Adapter
B-6 Compaq Power Products Software Reference Guide Compaq SNMP-EN Adapter Figure B-5. SNMP-EN Adapter The Compaq SNMP-EN Adapter provides a network interface to the UPS on systems on which Compaq Insight Management Agents cannot be installed. Using Compaq OnliNet Centro software, management is possible by direct communication with the UPS, independent of connected computers. -
Page 65: Option Card Combinations For The 6000 Series Ups
Compaq UPS Options B-7 Option Card Combinations for the 6000 Series UPS Two UPS Option Cards can be used simultaneously with the Compaq 6000 Series UPS for greater power management control and flexibility. The following table describes the supported usage combinations. -
Page 66: Extended Runtime Module For The 6000 Series Ups
Six Port Card (Compaq part number 192185-B21) SNMP/Serial Port Card (Compaq part number 192187-B21) NOTE: The SNMP/Serial Port Card is not supported by CPM software. Compaq OnliNet Centro software is available to manage this option, and is provided in the... -
Page 67: Compaq Snmp / Serial Port Card
Compaq UPS Options B-9 In addition to the UPS options listed previously, Compaq also offers the Extended Runtime Module (ERM), Compaq part number 192188-B21. This 3U rack option significantly expands the available battery runtime of UPS XR models. Compaq SNMP / Serial Port Card... -
Page 68: Compaq Six Port Card
IMPORTANT: Refer to the Important Safety Information guide (included with the UPS kit) before installing this product. NOTE: For detailed installation instructions, refer to the installation instructions supplied with the Compaq UPS and the Six Port Card. - Page 69 Compaq UPS Options B-11 Figure B-9. Compaq Six Port Card installed in the network using serial communication cables from the Six Port Cards ( ) and Power connections from the UPS XR models to the servers ( IMPORTANT: Refer to the Important Safety Information guide (included with the UPS kit) before installing this product.
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Page 70: Extended Runtime Module For Ups Xr Models
B-12 Compaq Power Products Software Reference Guide Extended Runtime Module for UPS XR Models Compaq UPS XR models support the use of Extended Runtime Modules (ERMs). The UPS rear panel includes a power receptacle to which the modules attach. The XR ERM consists of a dual battery pack in a 2U chassis. -
Page 71: Index
Restart Delay 3-20 Shutdown Sched. window 3-20 Startup Timing window 3-20 Caution viii Close button 2-13 window, figure 3-21 window function 3-20 Comm Settings button 2-13 Attachments button 2-13 communications cable 2-1 Compaq authorized reseller ix Compaq Management CD 2-3... - Page 72 2 Compaq Power Products Software Reference Guide installing UPS Management installing from Compaq Agent 2-6 Management CD 2-3 Compaq OnliNet Centro B-1 installing from Compaq Power Compaq Power Management Management software software CD 2-3 accessing features 2-11 Customization and Configuration...
- Page 73 Index 3 Compaq authorized described 2-11 resellers ix figure 2-11 Compaq website ix message text list A-1 technical support telephone Multi-Server UPS Card B-1 numbers ix description B-2 Help button 2-13 figure B-2 icons Netware 2-5, 2-6 dimmed B-3 Important Safety Information...
- Page 74 4 Compaq Power Products Software Reference Guide Volts Out, colors defined 3-5 Shutdown Delay 3-14 window 3-4 Shutdown Sequence 3-14 window, figure 3-4 UPS Group configuring 3-14 PowerScope button 2-12 window, figure 3-13 Preventative Maintenance Alarm Wink Time 3-14 enable 3-10...
- Page 75 SNMP / Serial Port Card B-8 Configuration window, figure 2-8 Controller 2-7 creating 2-7 Warning viii defined 2-7 Windows NT 4.0 and Windows installation window, figure 2-7 2000 2-5, 2-6 Member 2-7 www.compaq.com. ix inverter power 3-2 operational status 3-2...