Related Manuals for Compaq Pro UPS 500
Summary of Contents for Compaq Pro UPS 500
- Page 1 Compaq Pro UPS 500 Uninterruptible Power System (UPS) Operation and Reference Guide First Edition (September 1999) Part Number: 146293-001 Compaq Computer Corporation...
- Page 2 MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINS INFRINGEMENT This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 1999 Compaq Computer Corporation.
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Page 3: Table Of Contents
Battery........................ 2-2 Power Cords and UPS/Computer Interface Cable..........2-2 UPS Location Requirements..................2-3 Connecting the UPS Communications Port.............. 2-4 Installing Compaq Power Manager Pro UPS Software ..........2-5 Connecting the UPS Phone/Fax Surge Protector............2-5 Verifying a Safe UPS Load..................2-6... - Page 4 Connecting Devices to the UPS.................2-6, 2-7 Connecting Devices to Battery- and Surge-Protected Receptacles....2-7 Connecting Devices to Surge-Protected Receptacle(s) ........2-7 Circuit Requirements ....................2-8 Connecting the UPS to Utility Power: 120V and 100V Models .......2-8, 2-9 Connecting the UPS to Utility Power: 230V Model ........2-9, 2-10 Connecting the UPS to an AC Generator ...............
- Page 5 Chapter 5 Battery Maintenance Battery Precautions ....................5-2 Charging Batteries ....................5-2 When to Replace Batteries..................5-3 Pre-Failure Battery Warranty..................5-3 Obtaining New Batteries................... 5-3 Care and Storage of Batteries ................... 5-4 Disposing of Used Batteries..................5-4 Chapter 6 Troubleshooting Troubleshooting During Start ...................
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Page 6: About This Guide
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting and future upgrades. Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. -
Page 7: Getting Help
Operating system type and revision level. Detailed, specific questions. Compaq Website The Compaq website has information on the Compaq Pro UPS 500. You can access the Compaq website at http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. -
Page 8: Introduction
Chapter Introduction This chapter provides information on the following topics: Compaq Pro UPS 500 Models. Compaq Pro UPS 500 Features. Warranties. -
Page 9: Compaq Pro Ups 500 Models
Communications Port The Compaq Pro UPS 500 includes a communications port for data exchange with a host computer. Compaq Power Manager Pro UPS software (supplied with the UPS) enables the user to access status reporting and power manager... -
Page 10: Compaq Power Manager Pro Ups Software
NOTE: Compaq NeoServers have UPS software pre-installed. NeoServer customers do not install this software. Phone/Fax Surge Protector Select Compaq Pro UPS 500 models include a Phone/Fax Surge Protector t protect communications equipment (such as a fax machine or a modem) from transient spikes and surges present on telephone lines. -
Page 11: Warranties
Warranties $25,000 Computer Load Protection Guarantee To back up the wide range of features offered with the UPS, Compaq provides a two-year limited warranty. In addition, Compaq offers a $25,000 Computer Load Protection Guarantee. The $25,000 Computer Load Protection Guarantee applies only in the... -
Page 12: Installation
This chapter provides information on the following topics: Items Supplied with the UPS Kit. UPS Location Requirements. Connecting the UPS Communications Port. Installing Compaq Power Manager Pro UPS Software. Connecting the UPS Phone/Fax Surge Protector (available on select models). Verifying a Safe UPS Load. -
Page 13: Items Supplied With The Ups Kit
Compaq Power Manager Pro UPS software. Battery Compaq Pro UPS 500 models are shipped with the battery already installed. Power Cords and UPS/Computer Interface Cable Compaq Pro UPS 500 models ship with an RS-232 UPS/computer interface cable. -
Page 14: Ups Location Requirements
For best performance, keep the indoor temperature between 32°F and 104°F (between 0°C and 40°C). Compaq Pro UPS 500 models are intended for installation in a temperature-controlled, indoor area free of conductive contamination. The unit must be kept dry at all times. Avoid exposing the UPS to high heat or humidity. -
Page 15: Connecting The Ups Communications Port
Connecting the UPS Communications Port The Compaq Pro UPS 500 includes a communications port for data exchange with a host computer. Connect the RS-232 UPS/computer interface cable (supplied) from the communications port on the UPS to the appropriate communications port on a host computer. -
Page 16: Installing Compaq Power Manager Pro Ups Software
Power Manager Pro UPS software. Connecting the UPS Phone/Fax Surge Protector (Available on Select Models) Select Compaq Pro UPS 500 models include a Phone/Fax Surge Protector that allows the UPS to protect a communications device from surges on a single phone line. -
Page 17: Verifying A Safe Ups Load
WARNING: Do not use the Compaq Pro UPS 500 for life support applications in which a malfunction or failure of a Compaq Pro UPS 500 could cause failure or significantly alter the performance of a life support device. CAUTION: Do not plug laser printers into the Battery- and Surge-Protected Receptacles of the Compaq Pro UPS 500. -
Page 18: Connecting Devices To Battery- And Surge-Protected Receptacles
Connecting Devices to Battery- and Surge-Protected Receptacles Plug the equipment which needs battery backup support in the event of a blackout (such as your computer, monitor and external modem) into the Battery- and Surge-Protected Receptacles on the UPS rear panel. See Figure 2-3. -
Page 19: Circuit Requirements
10 amperes maximum branch circuit overcurrent protection in accordance with local electrical codes. WARNING: Use of the Compaq Pro UPS 500 as a power source requires connection to an appropriate electrical circuit to maintain ground continuity for networks, and to safety shield the male plug. -
Page 20: Connecting The Ups To Utility Power: 230V Model
ON/STANDBY button. IMPORTANT: If the UPS does not include a power cord that is suitable for the application, contact an authorized Compaq service representative to obtain the appropriate power cord. See Chapter 3, “Operation,” for more information on the front panel indicators and controls. -
Page 21: Connecting The Ups To An Ac Generator
ON/STANDBY button. NOTE: If the UPS does not include a power cord that is suitable for the application, contact an authorized Compaq service representative to obtain the appropriate power cord. See Chapter 3, “Operation” for more information on the front panel indicators and controls. -
Page 22: Selecting The Ups Operating Mode
CAUTION: When the UPS is in the “STANDBY” Mode, the UPS will not provide battery backup during a blackout or severe brownout. NOTE: The Compaq Pro UPS 500 can be used as a stand-alone power source when utility power is not present. See “Start-On-Battery (Cold-Start) Operation” in Chapter 3. -
Page 23: Operation
Chapter Operation This chapter provides information on the following topics: Operation Precautions. Front Panel Overview. Front Panel Controls (ON/STANDBY Button). Front Panel Controls (TEST/ALARM RESET Button). Front Panel Indicators and Audio Alarms. Rear Panel Overview. Rear Panel Features. -
Page 24: Operation Precautions
Front Panel Overview Compaq Pro UPS 500 models feature the same front panel which includes the controls required to select UPS Operating Modes, initiate a self-test of the UPS battery and silence an audio alarm. The front panel also includes indicator lights that alert you to UPS operating conditions. -
Page 25: Front Panel Controls (On/Standby Button)
Front Panel Controls (ON/STANDBY Button) The ON/STANDBY button is a momentary switch that toggles between two UPS Operating Modes (ON and STANDBY) when utility power is present. Press the ON/STANDBY button and hold for 2 seconds until you hear a beep to toggle back and forth between the two modes. -
Page 26: Ups Operating Mode Recommendations
“STANDBY” Mode Function: DISABLES battery backup. UPS Conditions: The UPS battery is charging. Power is ON at the UPS receptacles. The green LINE STATUS indicator is flashing. The UPS audio alarm is sounding once per minute. Setting Advantages: Continues to charge the battery when power is present, while turning the inverter OFF to prevent battery backup operation when equipment is not in use. -
Page 27: Start-On-Battery ("Cold-Start") Operation
Start-On-Battery (“Cold-Start”) Operation Compaq Pro UPS 500 models have special circuitry that allows them to be used as stand-alone power sources when utility power is not present: Start-On-Battery (“Cold-Start”) operation. The Battery- and Surge-Protected Receptacles will supply AC power for the time limits of the internal battery. -
Page 28: Front Panel Controls (Test/Alarm Reset Button)
Performing a “Cold-Start” with load present requires more power than keeping an already-operating load running. You may not be able to start as large a load as usual when performing a “Cold-Start” using the Compaq Pro UPS 500. After performing a “Cold-Start,” the UPS drains the charge on the batteries; runtime is very limited. -
Page 29: Silencing An Audio Alarm
CAUTION: Do not initiate the self-test procedures while critical computer or load functions are being performed. IMPORTANT: For the Compaq 500 UPS, the only method of checking the battery and circuitry functionality is by performing a UPS self-test on a routine basis. -
Page 30: Front Panel Indicators And Audio Alarms
Front Panel Indicators and Audio Alarms The front panel indicators signal the status of the UPS: LINE STATUS Indicator (Green) Illuminates whenever the UPS is connected to acceptable AC utility line power. While the UPS is in the “ON” Mode, this light will remain illuminated constantly to indicate that battery backup is enabled and will be available at the Battery- and Surge-Protected Receptacles in the event of a blackout or brownout. -
Page 31: Ups Load Indicator
IMPORTANT: There are no user-serviceable parts inside the UPS. Do not open the UPS for any reason. Compaq Pro UPS 500: 120V and 100V Models Figure 3-6. Rear panel of Compaq Pro UPS 500: 120V and 100V models 1) Battery- and Surge-Protected receptacles. 2) RJ11 Phone/Fax surge protector (available on select models). - Page 32 3-10 Compaq Pro UPS 500: 230V Model Figure 3-7. Rear panel of Compaq Pro UPS 500: 230V model 1) Battery- and Surge Protected receptacles. 2) RJ11 Phone/Fax surge protector (available on select models). 3) DB9 Communications port. 4) Surge-Protected receptacle.
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Page 33: Db9 Communications Port
3-11 RJ11 Phone/Fax Surge Protector Select Compaq Pro UPS 500 models include a Phone/Fax Surge Protector t protect communications equipment (such as a fax machine, or a modem) from transient spikes and surges present on telephone lines. DB9 Communications Port The DB9 Communications port connects your UPS to any computer or workstation. -
Page 34: Software
Chapter Software This chapter provides information on the following topics: Software Overview. Software Functions. Configuration Parameters. -
Page 35: Software Overview
Software Overview Compaq Power Manager Pro UPS software is a web-based interface. Using either Netscape Navigator 3.0 or later, or Microsoft Internet Explorer 4.0 or later, system administrators can monitor and manage power being supplied by UPS units. Refer to Software Installation Instructions (insert included in the Compaq... -
Page 36: Ups Control Functions
Perform the following UPS control functions, using the software security features, to protect access: Execute UPS self-test. Shut down operating system and UPS. Configuration Parameter System administrators and operators can configure Compaq Power Manager Pro UPS software parameters through the web-based interface, including: Communication setting. Poll rate. Broadcast settings. -
Page 37: Battery Maintenance
Chapter Battery Maintenance This chapter provides information on the following topics: Battery Precautions. Charging Batteries. When to Replace Batteries. Pre-Failure Battery Warranty. Obtaining New Batteries. Care and Storage of Batteries. Disposing of Used Batteries. -
Page 38: Battery Precautions
Battery Precautions There are no user-serviceable parts inside the Compaq Pro UPS 500. Do not open the UPS for any reason. Contact an authorized Compaq service provider. WARNING: There is risk of personal injury from the hazardous energy levels associated with UPS batteries. The maintenance and replacement of batteries must be carried out by qualified service personnel who understand the procedures, hazards, and precautions involved. -
Page 39: When To Replace Batteries
Compaq maintains the highest standards in the industry, as evidenced by the Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is beneficial in at least two significant ways: Reduced total cost of ownership. -
Page 40: Care And Storage Of Batteries
Do not dispose of used batteries with general office or household waste. Return the used module for proper disposal to either: Compaq, authorized Compaq Partners, or their agents. A recycling center that meets all local environmental standards. -
Page 41: Troubleshooting
Chapter Troubleshooting This chapter provides information on the following topics: Troubleshooting During Start. Troubleshooting After Start. Repairing the UPS. -
Page 42: Troubleshooting During Start
Troubleshooting During Start Use the actions suggested in this table if problems occur when starting the UPS. Table 6-1 Troubleshooting Guide (UPS Start) Symptom Possible Cause Suggested Action Indicators: UPS power cord disconnected. Connect power cord. none No utility power. Contact a qualified electrician to Alarm: check power at the utility power... -
Page 43: Troubleshooting After Start
Troubleshooting After Start Use the actions suggested in this table if problems occur after the UPS is started. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Cause Suggested Action Indicators: UPS in “STANDBY” Mode. Press and hold the ON/STANDBY LINE STATUS button for 2 seconds until you (flashing) hear a beep to switch UPS to... - Page 44 Table 6-2 Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action Indicators: Battery-protected devices are Reduce load on UPS as quickly UPS LOAD loaded to the maximum UPS power as possible until indicators (flashing) rating. extinguish. ON BATTERY (continuous) Alarm: 1 per 10 seconds (can’t...
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Page 45: Repairing The Ups
Repairing the UPS The UPS has no user-serviceable parts. All repairs to the UPS, including battery replacement, must be carried out by Compaq or a Compaq authorized service provider. -
Page 46: Regulatory Compliance Notices
All Compaq Pro UPS 500 models are Class B devices. Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 47: Declaration Of Conformity
For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-200 or call 1-800-652-6672 (1-800-OK-COMPAQ) For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-200 or call (281) 514-3333. -
Page 48: Modifications
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. -
Page 49: European Union Notice
European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (the equivalent international standards are in brackets): EN55022 (CISPR 22): Electromagnetic Interference EN50082-1 (IEC801-2, IEC801-3, IEC801-4): Electromagnetic Immunity... -
Page 50: Taiwanese Notice
Your UPS is provided with a Sealed Lead Acid battery. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for this product. For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or your authorized service provider. -
Page 51: Appendix B Specifications
Appendix Specifications This appendix provides the following specifications: Physical Specifications. Input Specifications. Output Specifications. Battery Specifications. Environmental Specifications. -
Page 52: Physical Specifications
Physical Specifications Table B-1 Physical Specifications – 120V, 100V and 230V Models Feature U.S. Metric Dimensions Height 8.4 in 21.34 cm Width 5.1 in 12.95 cm Depth 7.1 in 18.03 cm Weight 16 lb 7.4 kg Input Specifications Table B-2 Input Specifications –... -
Page 53: Output Specifications
Output Specifications Table B-3 Battery- and Surge Protected Output Specifications - Per Model Output Receptacles Capacity Model Battery- and Surge-Protected (VA/Watts) Surge-Protected 500 (120V) 500 / 300 3 x 5-15R 3 x 5-15R 500 (100V) 500 / 300 3 x 5-15R 3 x 5-15R 500 (230V) 500 / 300... - Page 54 Output Specifications Table B-5 Output Specifications - 120V, 100V, and 230V models Source of Power Regulation Automatic voltage Output is increased by 14% in the regulated output following voltage ranges: 83V to 104V during on line (120V model); 80V to 91V (100V operation model);...
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Page 55: Battery Specifications
Battery Specifications Table B-6 Battery Specifications - 120V, 100V, and 230V models Feature Specification Type Sealed lead-acid; maintenance-free Voltage Internal batteries - 12 VDC Battery Recharge Rate 2 to 4 hours (discharged with 50% load) Environmental Specifications Table B-7 Environmental Specifications – 120V, 100V, and 230V models Feature Specification Operating temperature... -
Page 56: Index
Index replacement 3-11, 5-3, A-5 specifications 5-2, B-5 battery charge indicators See alarm See audio alarm BATTERY LOW/REPLACE audio alarm indicator how to respond 6-3, 6-4, 6-5 BATTERY LOW/REPLACE silencing 3-7 indicator with Indicators 3-8, 3-9 overview 3-8, 3-9 with UPS Operating Modes troubleshooting alarm 3-3, 3-5 condition 6-2... - Page 57 2-4 alarms 3-8, 3-9 caution against using other overview 3-2 communications cables 2-4 features 1-2 Compaq authorized reseller vi Compaq technical support vi guarantee See warranties Compaq website http://www.compaq.com vi connecting help RS-232 communications...
- Page 58 output specifications B-3, B-4 overload Japanese Notice A-4 conditions and indicator 3-9 troubleshooting alarm condition 6-4 overview LINE STATUS indicator 3-8 software 1-3, 4-2 flashing 3-8 UPS introduction 1-2 illuminated 3-8 "ON" Mode 3-8 "STANDBY" Mode 3-8 Load calculating total load caution on not connecting to a (VA) 2-6 digital PBX 2-5...
- Page 59 Protection Guarantee 1-4 parameters 4-3 applicability 1-4 Pre-Failure Battery Warranty 1-4, 5-3 qualifying 1-4 Taiwanese Notice A-5 when to replace batteries 5-3 www.compaq.com vi technical support vi telephone numbers vi TEST/RESET ALARM Button initiating a self-test 3-6...