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Related Manuals for Compaq R12000 XR
Summary of Contents for Compaq R12000 XR
- Page 1 Compaq Uninterruptible Power System R12000 XR User Guide Part Number 146316-001 February 2002 (First Edition) This guide provides information about the UPS including operation, configuration, battery maintenance, and troubleshooting.
- Page 2 Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.
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Page 3: Table Of Contents
Reader’s Comments............................x Chapter 1 Overview UPS Features ............................. 1-1 Communication Ports.......................... 1-2 UPS R12000 XR Model Part Number ....................... 1-2 Front View ..............................1-3 Rear View ..............................1-4 Power Management Software........................1-5 UPS Hardware Options..........................1-5 Extended Runtime Modules ........................ 1-6 Power Distribution Units........................ - Page 4 Chapter 5 Troubleshooting LCD Alarm Troubleshooting ........................5-1 Problems During Startup........................... 5-9 Problems After Startup..........................5-10 CarePaq Considerations........................5-12 Repairing the UPS........................... 5-12 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers..................A-1 Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 5 Grounding Methods ..........................B-2 Appendix C Specifications Physical Specifications ..........................C-1 Input Specifications ..........................C-1 Output Specifications..........................C-2 Overcurrent Protection..........................C-2 Battery Specifications ..........................C-3 Battery Runtime............................C-3 Environmental Specifications ........................C-3 Index Compaq Uninterruptible Power System R12000 XR User Guide...
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Page 7: About This Guide
WARNING: To reduce the risk of personal injury or damage to the equipment, Weight in kg observe local occupational health and safety requirements and guidelines for Weight in lb manual material handling. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 8: Rack Stability
• is used for command lines, code examples, screen displays, Monospace typeface error messages, and user input. • is used for uniform resource locators (URLs). Sans serif typeface viii Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 9: Related Documents
• Power management software type and version Compaq Website The Compaq website has information on this product as well as the latest drivers and flash ROM images. You can access the Compaq website at www.compaq.com Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 10: Compaq Authorized Reseller
In Canada, call 1-800-263-5868. • Elsewhere, see the Compaq website for locations and telephone numbers. Reader’s Comments Compaq welcomes your comments on this guide. Please send your comments and suggestions by email to ServerDocumentation@compaq.com. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 11: Overview
Software shipped with the unit • Support for Compaq Extended Runtime Modules (ERMs) • Support for Remote Emergency Power Off (REPO) • Two output terminal block connections to power Compaq Power Distribution Units (PDUs) Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 12: Communication Ports
This UPS/Computer Interface Cable carries power and is specifically designed for UPS communications. UPS R12000 XR Model Part Number The worldwide Compaq part number for the UPS R12000 XR with a Compaq 40A HV WW PDU is 207552-B22. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 13: Front View
Refer to the section, “Front Panel LEDs,” in Chapter 2 for detailed information on the meanings of the LED indicators. Refer to the section, “Front Panel Controls and LCD Display,” in Chapter 2 for information on operating the UPS using the button controls. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 14: Rear View
/ S e ri a S N M P Figure 1-4: Close-up of the UPS rear view Option slot for future expansion Ground bonding screw REPO port Serial communication ports (two) Option slot for future expansion Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 15: Power Management Software
Prioritizes the timing of equipment shutdowns, and reboots connected equipment by load segment • Shuts down and reboots any Compaq UPS and attached equipment based on a user specified schedule • Delays restart by load segment after a power outage to sequence the startup of system components •... -
Page 16: Extended Runtime Modules
The UPS supports up to two ERMs (extended runtime modules). Each ERM consists of two battery packs in a 4U chassis. When operating at the Compaq recommended 80 percent load, one ERM will extend the available UPS runtime by up to 15 minutes. -
Page 17: Warranties
Overview Warranties To back up the wide range of features offered with the UPS, Compaq provides a three-year limited warranty. $25,000 Computer Load Protection Guarantee In addition to the warranty, Compaq offers a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer). -
Page 18: Operation
NOTE: See the instructions included with the UPS kit for installation considerations and procedures. Copies of this document can be downloaded from the Compaq website at www.compaq.com. Front Panel Controls and LCD Display The front panel controls and LCD display provide an easy-to-use UPS interface for setup, load control, and status monitoring. -
Page 19: Front Panel Indicators
UPS. Refer to the section, “Changing Configuration Parameters,” in Chapter 3 for configuration instructions. COMPAQ R12000 XR Main Menu COMPAQ R12000 XR Main Menu Figure 2-2: Front panel LCD display Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 20: Front Panel Leds
Standby mode, there is no output but the batteries will be charging. The time required to reach Standby mode can range from 45 seconds to several minutes, depending on the batteries’ state of charge. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 21: Modes Of Operation
— At least one electronics module of the load can be in a redundant state (two or more electronics modules working). — All electronics modules share the load, but there is enough power to allow an electronics module to go out of service. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 22: Turning On The Main Circuit Breaker
80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Compaq recommends that you allow the batteries to charge for at least 24 hours before supplying backup power to your devices. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 23: Placing The Ups In Operate Mode
90 percent charged. If the UPS detects a problem, LED 4 will be solid red (see Figure 2-3), and the UPS sounds an audible alarm. NOTE: See Chapter 5, “Troubleshooting,” for information on what to do if the self-test detects a problem. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 24: Audible Alarms
If the alarm set changes and at least one alarm condition still exists, the audible alarm reactivates. If the condition that caused the alarm is a utility power failure, the alarm is silenced shortly after utility power is restored. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 25: Placing The Ups In Bypass Mode
Overload conditions • Manual removal of an electronics module when in Operate mode NOTE: Compaq does not recommend enabling Manual Bypass mode when LED 3 is flashing (Bypass mode not available). Shutting Down the System To shut down the system: 1. -
Page 26: Lcd Configuration And Status
Escape Navigates and deselects options in the LCD menu structure Center Controls navigation through LCD menu structure: Up, Down, Left, and Right Enter Navigates and selects options in the LCD menu structure Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 27: Matching The Utility Voltage
2. Use Table 3-1 to identify the operating range that most closely matches your nominal utility voltage level. 3. Update the UPS output voltage as required. See the section, “Set Voltage,” in this chapter for more information. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 28: Modules
Use the LCD menus to configure either the main module or one of the electronics modules. Figure 3-2: UPS electronics modules, numbered Main Module MM (includes all four electronics modules) Module M1 Module M2 Module M3 Module M4 Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 29: Lcd Display Menu Structure
Refer to the section, “Menu Map,” in this chapter for a list of all menu options. The variable xxxxxx is one of the choices in the left column of the menu map. Submenu choices are shown to the right. Main Menu xxxxxx Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 30: Menu Map
Set Password Opt-Slot 2 ERM Setup Commission Battery Parallel Mode Baud Rate For Capacity N+1 Redundancy * See the “Alarms” section on the next page for a list of all possible alarm displays. Compaq Uninterruptible Power System R12000 XR User Guide... - Page 31 Remote Emergency Power Off Input Under Or Over Frequency Software Incompatibility Detected Internal Communications Failure UPS On Battery Inverter Contactor Open UPS On Bypass Inverter Fault Utility Fail Inverter Output Over Current Utility Not Present Compaq Uninterruptible Power System R12000 XR User Guide...
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Page 32: Status
UPS. X Alarms Autocalibrating The UPS is operating from utility and is protecting the load while it is performing the module-sharing calibration process. X Alarms continued Compaq Uninterruptible Power System R12000 XR User Guide... - Page 33 Detected Either an electronics module is not installed, or the Not Detected UPS is gathering system configuration information during initialization. This condition should not persist for more than 60 seconds after startup. Compaq Uninterruptible Power System R12000 XR User Guide...
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Page 34: Meters
10% of overload (20% overload in all). Output Power In contrast, this display shows a 60% load. │❚❚❚❚❚❚----│-- MM or Mx Battery Volts The battery voltage Input Current The input current Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 35: Battery Data
Select Set Time from the Main Menu to set the correct time. Main Menu Set Time Set Date Select Set Date from the Main Menu to set the correct date. Main Menu Set Date 3-10 Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 36: Firmware Version
Select Display Test from the Main Menu to light all pixels to test the LCD display. Main Menu Display Test LCD TEST scrolls across the screen in both upper and lower display lines. Use the Escape button to exit the test. ❚❚❚LCD TEST❚❚❚ ❚❚❚LCD TEST❚❚❚ Compaq Uninterruptible Power System R12000 XR User Guide 3-11... -
Page 37: System Setup
IMPORTANT: Be sure to record your password. If you forget or lose your password, contact a Compaq authorized service provider. After 30 minutes of no key presses, security is automatically restored and the display changes to the main status display. - Page 38 ERM Setup Set HW Config Select this option to enable a battery commissioning test. Commission Battery Set HW Config Select this option to go to the Parallel Mode menu options. Parallel Mode Compaq Uninterruptible Power System R12000 XR User Guide 3-13...
- Page 39 IMPORTANT: Be sure to record your password. If you forget or lose your password, contact a Compaq authorized service provider. After 30 minutes of no key presses, security is automatically restored and the display changes to the main status display.
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Page 40: Battery Maintenance
Do not expose to temperatures higher than 60°C (140°F). WARNING: To reduce the risk of personal injury from hazardous energy, take these precautions: • Remove watches, rings, or other metal objects. • Use tools with insulated handles. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 41: Charging Batteries
If the Alarm LED (1) is solid red and the alert displays on the LCD status menu, replace the bad battery module as soon as possible. Refer to the section, “Initiating a Self-Test,” in Chapter 2 for more information on initiating a self-test. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 42: Obtaining New Batteries
LCD displays either a Battery Needs Service or Battery Test Failed alarm. Obtain spare batteries for the UPS when this occurs. Compaq supplies spare battery modules for UPS R12000 XR models. The UPS spare battery kit part number is 228288-001 CAUTION: Because of the battery’s short shelf life, avoid storing a battery spare as a... - Page 43 2. Disengage the two screws that secure the battery module in place (1) and slide out the battery module (2). WARNING: The UPS R12000 XR battery module weighs 27 kg (60 lb). Prepare the area and observe all materials-handling procedures for removing the battery module.
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Page 44: Installing The New Battery Module
IMPORTANT: The batteries will charge to 80 percent of their capacity within approximately three hours. Compaq recommends allowing the batteries to charge for 24 hours before using the UPS to supply backup power to devices. The load may not be fully protected for 48 hours. -
Page 45: Disposing Of Used Batteries
Battery Maintenance Conducting a Battery Commissioning Test When replacing battery modules, Compaq recommends running a battery commissioning test. This test will set a base line so that the UPS accurately displays battery run-time. See the section, “Set Hardware Configuration,” in Chapter 3 for instructions on enabling the battery commissioning test. -
Page 46: Pre-Failure Battery Warranty
Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all Compaq UPS units, extends the advantage of a Compaq three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from Compaq power management software that the battery may fail, the battery is replaced free of charge under the warranty. -
Page 47: Troubleshooting
The UPS detects that at least one exceed 12 kW. battery is installed incorrectly. Contact Technical Support for • Not enough battery modules are assistance. installed to support the current load levels. continued Compaq Uninterruptible Power System R12000 XR User Guide... - Page 48 Utility Voltage,” in Chapter 3 to verify Bypass Not outside the valid operating range for that voltage settings are correct. Available the UPS. If the condition persists, contact an electrician. continued Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 49 If the condition persists, contact an electrician. continued Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 50 The UPS may have transitioned into Automatic Bypass mode due to the failure, depending on the load levels present at the time of the failure. This could be caused by a hardware failure. continued Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 51 Nonredundant mode. determine which electronics module is reporting overload. The UPS will transfer to Bypass mode after two minutes of this sustained load Contact Technical Support for level. assistance. continued Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 52 Once valid utility returns, the UPS will assume the load after a minimum charge level has been restored to the batteries, and it will begin a complete battery recharge cycle. continued Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 53 If Bypass mode is not available at the time of the failure, the UPS will shut down immediately to protect the load. continued Compaq Uninterruptible Power System R12000 XR User Guide...
- Page 54 Verify the utility power. If the problem voltage is either not present, or so persists, contact an electrician. Utility Not Present abnormally low that the UPS classifies it as not being present. Compaq Uninterruptible Power System R12000 XR User Guide...
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Page 55: Problems During Startup
REPO: Audible alarm sounds Ensure that the REPO switch is in the and Alarm LED is lit. proper position (open) and utility is present. Press the On button. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 56: Problems After Startup
Scroll through the LCD are lit. menu to view current alarms. • Use the power management software to view the alarm history to determine the reason for the transfer to Bypass mode. continued 5-10 Compaq Uninterruptible Power System R12000 XR User Guide... - Page 57 UPS is on utility. No action is required. The UPS is operating normally. The system is configured to run in Non-redundant mode and is supporting between a 9KVA and 12KVA load. Compaq Uninterruptible Power System R12000 XR User Guide 5-11...
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Page 58: Carepaq Considerations
Hardware Installation 171256-002, FM-USINS-IN Repairing the UPS Repairs to the UPS must be carried out by Compaq or a Compaq authorized service representative. Other than battery replacement, there are no user-serviceable parts. 5-12 Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 59: Regulatory Compliance Notices
Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique Compaq series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number. -
Page 60: Class B Equipment
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 61: Cables
Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent international standards): • EN50091-1 – UPS Product Safety Requirements • EN50091-2 – UPS EMC Requirements Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 62: Japanese Notice
Regulatory Compliance Notices Japanese Notice Taiwanese Notice Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 63: Battery Replacement Notice
There is a danger of explosion and risk of personal injury if the batteries are incorrectly replaced or mistreated. Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for the product. For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or Compaq authorized service provider. -
Page 64: Appendix B Electrostatic Discharge
• Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 65: Grounding Methods
• Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have a Compaq authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your Compaq authorized reseller. -
Page 66: Appendix C Specifications
Table C-2: Input Specifications Utility Default Settings— Voltage Available Settings— UPS Model Nominal Voltage (VAC) Frequency Utility Voltage (VAC) Range (Hz) R12000 XR WW 50/60 200-240 200, 208, 220, 230 or 240 (worldwide) Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 67: Output Specifications
High energy 6500A peak Noise filtering The input noise suppression is comprised of Normal Mode Filtering, Common Mode Filtering, or combination of both. Overcurrent Protection The Compaq PDUs will provide overcurrent protection. Compaq Uninterruptible Power System R12000 XR User Guide... -
Page 68: Battery Specifications
Up to 2,000 m (6,562 ft) above sea level Audible noise Typically 60 dBA Transit temperature C to +55 C (-13 F to 131 Transit altitude 15,000 m (49,212 ft) above sea level Compaq Uninterruptible Power System R12000 XR User Guide... - Page 69 LCD menu 3-10 setting 3-10 Declaration of Conformity A-2 default password 3-12, 3-14 determining when to replace UPS batteries 4-2 Compaq Uninterruptible Power System R12000 XR User Guide Index-1 COMPAQ CONFIDENTIAL Codename: Sierra Part Number: 146316-001 Last Saved On: 3/4/02 11:06 AM...
- Page 70 UPS 1-3 LED display 2-3 LEDs 2-3 grounding methods B-2 guarantee See warranties main module alarms 3-7 status 3-7 Index-2 Compaq Uninterruptible Power System R12000 XR User Guide COMPAQ CONFIDENTIAL Codename: Sierra Part Number: 146316-001 Last Saved On: 3/4/02 11:06 AM...
- Page 71 1-3 rear view, UPS 1-4 symbols in text viii Redundant mode 2-4 symbols on equipment vii Compaq Uninterruptible Power System R12000 XR User Guide Index-3 COMPAQ CONFIDENTIAL Codename: Sierra Part Number: 146316-001 Last Saved On: 3/4/02 11:06 AM...
- Page 72 LED display 2-3 three-year limited 1-7 modes of operation 2-4 websites modules 3-3 Compaq ix operation 2-1 overview 1-1 Index-4 Compaq Uninterruptible Power System R12000 XR User Guide COMPAQ CONFIDENTIAL Codename: Sierra Part Number: 146316-001 Last Saved On: 3/4/02 11:06 AM...
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