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Summary of Contents for Compaq UPS R3000 XR
- Page 1 UPS R3000 XR Maintenance and Service Guide First Edition (September 2000) Part Number 221891-001 Spare Part Number 223932-001 Compaq Computer Corporation...
- Page 2 Trademark Office. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
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Page 3: Table Of Contents
Contents About This Guide Symbols in Text ......................v Compaq Technician Notes ..................vi Where to Go for Additional Help ................vi Telephone Numbers ...................vii Chapter 1 Before You Begin Safety and Product Information................1-1 Symbols on Equipment ..................1-1 Technician Notes....................1-2 Rack ........................1-2 Weight .......................1-2... - Page 4 Compaq UPS R3000 XR Maintenance and Service Guide Removal and Replacement Procedures continued Replacing the UPS Battery Pack ................3-8 Disposing of Used Batteries ................3-10 Replacing the Electronics Module................3-11 Replacing an Option or Communication Board .............3-14 Replacing the UPS Unit..................3-16 Extended Runtime Modules ...................3-17...
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Page 5: About This Guide
This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing Compaq R3000 XR series of Uninterruptible Power Systems (UPSs). WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. -
Page 6: Compaq Technician Notes
Compaq UPS R3000 XR Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. -
Page 7: Telephone Numbers
In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website at http://www.compaq.com... -
Page 8: Before You Begin
Before You Begin Safety and Product Information WARNING: The Compaq Uninterruptible Power System (UPS) R3000 XR contains hazardous voltage levels and energy circuits. There is a risk of personal injury from electrical shock and hazardous energy levels. Persons performing installation or service procedures must be Trained Service Technicians, knowledgeable about the procedures, precautions, and hazards associated with AC Power Products. -
Page 9: Technician Notes
Weight WARNING: The UPS R3000 XR weighs 82 lb (37 kg) when fully assembled. The battery pack weighs 42 lb (19 kg). To reduce the risk of personal injury or damage to the equipment:... -
Page 10: Communication Ports
Communication Ports CAUTION: To reduce the risk of damage to the equipment, only use the DE9 UPS/Computer Interface cable supplied by Compaq (part number 201092-00X) to connect the communications port to the host computer. Do not use standard RS-232 cables. -
Page 11: Remote Emergency Power Off (Repo)
Remote Emergency Power Off (REPO) If the UPS R3000 XR is to be installed in a computer equipment room, it must be connected to a Remote Emergency Power Off (REPO) circuit. The UPS R3000 XR REPO port is designed to meet the requirements stated in National Electrical Code (NFPA 70) Article 645-10 and 11 in North America or the equivalent local and/or national wiring regulations. -
Page 12: Illustrated Parts List
Chapter Illustrated Parts List This chapter provides the illustrated parts breakdown and a spare parts list for the Compaq UPS R3000 XR. See Table 2-1 for the names of referenced spare parts. -
Page 13: Exploded View
2-2 Compaq UPS R3000 XR Maintenance and Service Guide Exploded View Figure 2-1. Exploded view, Compaq UPS R3000 XR... - Page 14 Illustrated Parts List 2-3 Table 2-1 UPS Spares Parts List Description Spares Part # UPS Chassis Front Bezel 204507-001 Electronics Module (low voltage) 204506-001 Electronics Module (high voltage) 216097-001* UPS Battery Pack 204503-001 Battery Bracket X-Slot Serial Board 204514-001 UPS L530-NA 222383-001* UPS L530-JP 222383-291*...
- Page 15 2-4 Compaq UPS R3000 XR Maintenance and Service Guide Figure 2-2. Exploded view, Extended Runtime Module...
- Page 16 Illustrated Parts List 2-5 Table 2-2 Extended Runtime Module Spares Parts List Description Spares Part # Battery Packs 204503-001 Battery Brackets Front Bezel 204511-001 Chassis for Extended Runtime Module Extended Runtime Module 204510-001* Front and Rear Mounting Brackets 204504-001* Mounting Rail 322578-002* Cables ERM to UPS Cable...
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Page 17: Removal And Replacement Procedures
R3000 XR. Before You Begin WARNING: The Compaq UPS R3000 XR is a high-energy product. There is a risk of personal injury from electrical shock and hazardous energy levels. Persons performing installation or service procedures must be Trained Service Technicians, knowledgeable about the procedures, precautions, and hazards associated with high-energy AC Power Products. -
Page 18: Tools Required
Support Software CD) Voltmeter to verify the nominal voltages to ensure proper configuration Identifying Components Use the following illustrations to locate and identify the components of the UPS R3000 XR. Front Panel Figure 3-1. Front panel Table 3-1 Front Panel Component Identification... -
Page 19: Front Panel Controls And Led Display
Removal and Replacement Procedures 3-3 Front Panel Controls and LED Display The UPS front panel contains four control buttons and ten LEDs that create the interface for setup, configuration, load control, and status monitoring. Figure 3-2. Front panel controls and LED display with front bezel removed Table 3-2 Front Panel Controls and LED Display Item... -
Page 20: Rear Panel Components
3-4 Compaq UPS R3000 XR Maintenance and Service Guide Table 3-2 Front Panel Controls and LED Display continued Item Name Function 51% to 75% load Indicates that the UPS is approximately 51% to 75% of the maximum power available when green... - Page 21 Description REPO port ERM connector Communications port/Options slot Load segment 1 Load segment 2 Load segment 3 Load segment circuit protectors Compaq PDU output receptacle (Load segment 1) Cord retention clip attachment locations Ground bonding screw Power cord with plug...
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Page 22: Modes Of Operation
3-6 Compaq UPS R3000 XR Maintenance and Service Guide Modes of Operation The UPS has four modes of operation: Standby, Operate, Configure, and Auto-Bypass. Standby Mode Place the UPS in Standby mode by pressing the STANDBY button on the front panel. During Standby mode: No power is available at the UPS output receptacles. -
Page 23: Powering Down The Ups
The UPS R3000 XR REPO circuit is an IEC950 Secondary Extra Low Voltage (SELV) circuit. The computer room Emergency Power shutdown circuit conductors that connect to the REPO... -
Page 24: Replacing The Ups Battery Pack
3-8 Compaq UPS R3000 XR Maintenance and Service Guide Replacing the UPS Battery Pack When the Bad Battery/Low Battery LED 1 turns red, the battery pack will need to be replaced within 30 to 60 days. 100% Figure 3-5. Bad Battery/Low Battery LED Verify that battery replacement is required by initiating a UPS self-test (press the TEST/ALARM RESET button). - Page 25 Removal and Replacement Procedures 3-9 To replace the battery pack: 1. Obtain access to the battery pack by pulling on both ends of the front bezel 1 to remove 2. Locate the two screws 2 on the metal battery bracket 3. Figure 3-6.
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Page 26: Disposing Of Used Batteries
“Disposing of Used Batteries,” in this chapter. Figure 3-8. Removing the battery pack WARNING: The UPS R3000 XR battery pack weighs 42 lb (19 kg). Prepare the area and observe all materials handling procedures for removing the battery pack. 5. Slide the new battery pack into the chassis. -
Page 27: Replacing The Electronics Module
Removal and Replacement Procedures 3-11 Replacing the Electronics Module NOTE: The electronics module can be replaced (hot-swapped) without powering off the UPS. To replace the electronics module with the UPS power off, follow the procedure in “Powering Down the UPS,” in this chapter. - Page 28 3-12 Compaq UPS R3000 XR Maintenance and Service Guide 2. Obtain access to the electronics module by pulling on both ends of the front bezel 1 to remove it. 3. Locate the two screws 2 on the electronics module 3.
- Page 29 Removal and Replacement Procedures 3-13 CAUTION: To avoid dropping the load while hot-swapping the electronics module, hold down the TEST/ALARM RESET button while sliding the new electronics module into the chassis. 3. Hold down the TEST/ALARM RESET button on the front panel of the new electronics module and slide the electronics module into the chassis .
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Page 30: Replacing An Option Or Communication Board
3-14 Compaq UPS R3000 XR Maintenance and Service Guide Replacing an Option or Communication Board NOTE: The option or communication board can be replaced (hot-swapped) without powering off the UPS. To replace the option or communication board with the UPS power off, follow the procedure in “Powering Down the UPS,”... - Page 31 Removal and Replacement Procedures 3-15 3. Remove the screws securing the board to the UPS. 4. Pull the board out of the unit. Figure 3-14. Removing an option board 5. Slide the new board into the UPS. 6. Tighten the screws that secure the board to the UPS. 7.
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Page 32: Replacing The Ups Unit
3-16 Compaq UPS R3000 XR Maintenance and Service Guide Replacing the UPS Unit To replace the UPS: 1. Power down the UPS. Follow the procedure in “Powering Down the UPS,” in this chapter. 2. Turn all battery circuit breakers on the ERMs (one circuit breaker each) to the Off position. -
Page 33: Extended Runtime Modules
Extended Runtime Modules (ERMs) are supported by the Compaq UPS R3000 XR. The UPS rear panel provides a power receptacle where the module is attached. The UPS R3000 XR ERM contains two battery packs in a 2U chassis and extends the available UPS runtime up to 30 minutes. - Page 34 3-18 Compaq UPS R3000 XR Maintenance and Service Guide 2. Obtain access to the battery packs by pulling on both ends of the ERM front bezel to remove it. Figure 3-18. Removing the ERM front bezel 3. Remove two screws 1 from each metal battery bracket and lift off the battery brackets 2.
- Page 35 Removal and Replacement Procedures 3-19 4. Pull out the battery packs. Set aside the used battery packs for proper disposal. See “Disposing of Used Batteries,” in this chapter. Figure 3-20. Removing the battery packs 5. To replace the battery packs, reverse steps 1 through 4. NOTE: The right battery pack is inserted upside down.
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Page 36: Replacing An Erm
3-20 Compaq UPS R3000 XR Maintenance and Service Guide Replacing an ERM To replace an ERM: 1. Turn all battery circuit breakers on all attached ERMs (one circuit breaker each) to the Off position. 2. Unplug the ERM from the back of the UPS. -
Page 37: Troubleshooting
Troubleshooting problems that occur during UPS start Troubleshooting problems that occur after UPS start Troubleshooting During Start If problems occur when starting the Compaq UPS R3000 XR models, select the appropriate symptom for possible causes and suggested actions. Table 4-1... -
Page 38: Troubleshooting After Start
4-2 Compaq UPS R3000 XR Maintenance and Service Guide Table 4-1 Troubleshooting Guide (UPS Start) continued Symptom Possible Cause Suggested Action Bad Battery/Low Battery LED is Battery voltage is low because the Allow the UPS to charge the flashing red UPS has been out-of-service for a batteries for 24 hours. - Page 39 Battery service is required. Allow the batteries to charge for batteries 24 hours, then initiate a self-test. If the LED is red, replace the batteries. The Shutdown Delay configuration Use the Compaq power is inappropriate. management software to specify a suitable delay. continued...
- Page 40 4-4 Compaq UPS R3000 XR Maintenance and Service Guide Table 4-2 Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action Utility LED is flashing red and the A potential for overload exists. Reduce the load. unit is in Auto-Bypass mode...
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Page 41: Specifications
Chapter Specifications This chapter provides specifications that apply to all Compaq UPS R3000 XR models: Physical specifications Input specifications Output specifications Overcurrent protection Battery specifications Battery runtime Environmental specifications Physical Specifications Table 5-1 Physical Characteristics Feature U.S. Metric Dimensions Width 19.0 in... -
Page 42: Input Specifications
5-2 Compaq UPS R3000 XR Maintenance and Service Guide Input Specifications Table 5-2 Input Specifications UPS Model Utility Voltage Default Settings Available Settings Power Cord Supplied Frequency Nominal Voltage Utility Voltage (VAC) (Hz) (VAC) R3000 XR-NA 50/60 100, 110, 120, 127... -
Page 43: Output Specifications
Specifications 5-3 Output Specifications Table 5-3 Output Specifications UPS Model Effective VA Nominal Power Load Segment # Output Rating (W) Receptacles R3000 XR-NA 2880 2700 2 x 5-15R 1 x L5-30R 2 x 5-15R 2 x 5-15R R3000j XR-JPN 2400 2250 2 x 5-15R 1 x L5-30R... - Page 44 5-4 Compaq UPS R3000 XR Maintenance and Service Guide Table 5-4 Output Specifications Characteristics Configuration Setting (VAC) Available Nominal Output Voltage (VAC) Voltage Source of Power Regulation Output Utility power -10% to +6% of nominal output voltage (normal range) rating (within the guidelines of the...
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Page 45: Overcurrent Protection
Specifications 5-5 Overcurrent Protection Table 5-5 Overcurrent Protection Per Model UPS Model Input Protection R3000 XR-NA Circuit protector for each load segment R3000j XR-JPN Circuit protector for each load segment R3000h XR-NA Circuit protector for each load segment R3000h XR-JPN Circuit protector for each load segment R3000e XR-INT Circuit protector for each load segment... -
Page 46: Environmental Specifications
5-6 Compaq UPS R3000 XR Maintenance and Service Guide Environmental Specifications Table 5-8 Environmental Specifications Feature Specification Operating temperature C to 40 C (50 F to 104 UL-tested at 25 C (77 Relative humidity 0% to 95%; non-condensing Operating altitude... -
Page 47: Index
2-3, 2-5 charging time, battery 5-5 circuit protectors 3-5 communications cable 1-3 backup time 5-5 communications port 3-5 Bad Battery/Low Battery LED 3-3, Compaq Download Facility vi Compaq Power Management batteries Utility 3-2 accessing 3-8 components charging 5-5... - Page 48 2 Compaq UPS R3000 XR Maintenance and Service Guide emergency shutdown procedures 3-7 environmental specifications 5-6 LED display 3-2, 3-3 leveling jacks, warning 1-2 batteries load part number 2-5 effect on backup time 5-5 replacing 3-17 indicators of 3-3 description 3-17...
- Page 49 3-9, 3-18 telephone numbers UPS power 3-7 Compaq Authorized replacing Resellers vii adapters 3-14 Compaq Download Facility vi batteries 3-8, 3-17 technical support vii electronics modules 3-11 temperature, operating 5-6 ERM 3-20 Test/Alarm Reset button 3-4 option boards 3-14...
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