Getting Help ........................x Compaq Technical Support ..................x Compaq Website....................xi Compaq Authorized Reseller................xi Chapter 1 Overview Compaq 2000 Series UPS Models................1-2 Front Panels ......................1-3 Rear Panels ......................1-4 Standard UPS Features .................... 1-6 Communications Port ..................1-7 Power Management Software................1-7 Hardware Option Cards ..................
Page 4
Compaq 2000 Series UPS Operation and Reference Guide Installation continued Before Starting the UPS................... 2-3 Connecting the External Battery Module............2-3 Connecting to the Communications Port ............2-4 Connecting the Network Transient Protector............ 2-5 Starting the UPS....................... 2-6 Checking the Battery Recharge Date Label ............2-6 Connecting the UPS to Utility Power ...............
Page 5
About This Guide v Battery Maintenance continued Replacing an External Battery Module..............5-5 Step 1: Preparing the UPS ................5-5 Step 2: Removing the External Battery Module ..........5-6 Step 3: Installing a New Battery Module............5-7 Step 4: Testing a New Battery Module............. 5-8 Step 5: Disposing of Used Battery Modules.............
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
Compaq 2000 Series UPS Operation and Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
WARNING: There is a risk of electric shock from high earth conductor leakage current when connecting multiple pieces of Information Technology Equipment to Compaq 2000 Series Uninterruptible Power Systems (UPS): The summation of the input power for multiple pieces of Information Technology Equipment through the use of a UPS can result in high earth conductor leakage current.
Compaq 2000 Series UPS Operation and Reference Guide WARNING: The 2000 Series UPS models weigh between 79 and 97 lb (36 to 44 kg) when fully assembled. T2000 and T2000j: 32 lb (15 kg) Battery 47 lb (21 kg)
Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website at: http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518.
Chapter Overview This chapter contains information on the following topics: Compaq 2000 Series Uninterruptible Power System (UPS) models 2000 Series UPS front panels 2000 Series UPS rear panels 2000 Series UPS features Warranties...
International; high voltage; Tower T2400h-NA 242688-007 Domestic; high voltage; Tower Front Panels The 2000 Series UPS models are all tower configuration, with companion external battery modules. Figure 1-1. Front panel configuration Front panel LED display External battery module Button controls...
Overview 1-3 Rear Panels The 2000 Series UPS models feature the following rear panel configurations: Figure 1-2. Rear panel of T2000 and T2000j Communications port Power cord with 5-20p plug Battery connector Load segment 2 Load segment 3 10A circuit breakers...
Page 15
1-4 Compaq 2000 Series UPS Operation and Reference Guide Figure 1-3. Rear panel of T2400h Communications port Network Transient Protector Battery connector Load segment 3 IEC-320 power inlet Load segment 2 10A circuit breaker Load segment 1 Option slot External battery module...
Load segment 1 Option slot External battery module Standard UPS Features The 2000 Series UPS models provide the following features: Communications port for data exchange with the host computer Power protection for loads up to 2000VA Load segment control Support for power management software...
1-6 Compaq 2000 Series UPS Operation and Reference Guide Communications Port The 2000 Series UPS models include a communications port that allows the UPS to exchange data with the host computer. Power management software (supplied by Compaq) gives users access to status reporting and power management features.
Compaq Power Products Software Reference Guide section of the Power Products Documentation CD (included with the UPS kit). Hardware Option Cards The 2000 Series UPS models include an option slot that will accommodate one of these hardware option cards: Compaq Multi-Server UPS Card (option kit part number 123508-B21)
Network Transient Protector The 2000 Series UPS models include a Network Transient Protector that provides protection for communications equipment (such as network devices, a fax machine, or a modem) from surges.
Warranties $25,000 Computer Load Protection Guarantee To back up the wide range of features offered with the UPS, Compaq provides a three-year limited warranty. In addition, Compaq offers a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer).
Chapter Installation This chapter provides information on the following topics: Installation requirements Procedures to complete before starting the UPS Starting the UPS Completing the installation...
2-2 Compaq 2000 Series UPS Operation and Reference Guide Installation Requirements This section lists items needed to install the Compaq 2000 Series UPS models. Item(s) not supplied with the UPS kit Tools A medium flat-bladed and Phillips screwdriver may be needed.
Connecting the External Battery Module The 2000 Series UPS models feature an external battery module. This modular design makes the UPS easier to handle, by distributing the total weight of the unit into two components.
2-4 Compaq 2000 Series UPS Operation and Reference Guide Figure 2-1. Connecting the external battery module Connecting to the Communications Port The 2000 Series UPS models include a communications port for data exchange with the host computer. IMPORTANT: Compaq Power Management Software, LanSafe III, and FailSafe III require the communications port to be appropriately cabled to the host computer.
Figure 2-2. Connecting the UPS/computer interface cable Connecting the Network Transient Protector The 2000 Series UPS models include a Network Transient Protector to provide surge protection for connected communications devices. IMPORTANT: Use the Network Transient Protector with a standard telephone line only—...
2-6 Compaq 2000 Series UPS Operation and Reference Guide Starting the UPS Starting the UPS for the first time requires the following procedures: Checking the Battery Recharge Date label on the UPS shipping carton Connecting the UPS to utility power via the input power cord...
Installation 2-7 Connecting the UPS to Utility Power Connect the UPS to a grounded utility power outlet. WARNING: To reduce the risk of electric shock or damage to the equipment, take these precautions: Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible.
Page 28
2-8 Compaq 2000 Series UPS Operation and Reference Guide Figure 2-5. The front panel LED display and controls Symbol AC Input level Power cord – Site Wiring Fault indicator Battery Charge level Battery – Battery Service indicator Load level Load devices –...
With the UPS in Standby mode, allow the batteries to charge before putting the UPS into service. IMPORTANT: The batteries will charge to 90% of their capacity within approximately 4 hours. Compaq recommends allowing the batteries to charge for 24 hours before using them to supply backup power to the devices.
2-10 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Operate mode Press and hold the ON button ( ) until the LED 16 ( , ON LED) turns green, indicating that power is available at the UPS output receptacles. The UPS will acknowledge compliance with a short beep.
Chapter Operation This chapter contains information on: Precautions to be observed when using the UPS UPS modes of operation Front panel controls Front panel indicators Overcurrent protection Placing the UPS in Operate mode Returning to Standby mode Initiating a self-test The audio alarm...
3-2 Compaq 2000 Series UPS Operation and Reference Guide Precautions Observe these precautions when using the Compaq 2000 Series UPS models. WARNING: To reduce the risk of electrical shock from earth conductor leakage current: Do not operate a UPS that is disconnected from the utility power source.
Power is automatically restored to the output receptacles when utility power is restored. Front Panel Controls The 2000 Series UPS models front panel includes the controls required to: Place the UPS in Operate mode. Place the UPS in Standby mode.
Page 34
3-4 Compaq 2000 Series UPS Operation and Reference Guide The front panel includes the following controls and indicators: Figure 3-1. The front panel LED display and controls Symbol AC Input level Power cord – Site Wiring Fault indicator Battery Charge level Battery –...
Operation 3-5 Front Panel Indicators The front panel LED display colors indicate the UPS status: Green LEDs indicate normal conditions. Red LEDs provide warning of existing or potential problems. LEDs are referred to as LED 1 through 16, as described in this documentation. When the UPS is in Configure mode, the LEDs do not operate as they do in the Standby and Operate modes (see Chapter 4, “Configuration”).
Page 36
3-6 Compaq 2000 Series UPS Operation and Reference Guide Site Wiring Fault (LED 5) Table 3-2 Site Wiring Fault LED Color Meaning No ground connection between utility power and the UPS. The line and neutral connections between utility power and the UPS are reversed.
Page 37
Operation 3-7 Load Level (LEDs 11-14) Table 3-5 Load Level LEDs Color Meaning Load on the UPS exceeds the maximum power available. Green Load on the UPS is approximately 67% to 100% of the maximum power available. (LEDs 13 and 14 are also green) Green Load on the UPS is approximately 66% of the maximum power available.
No protection for load segments Placing the UPS in Operate Mode The 2000 Series UPS may be placed in Operate mode if either of the following conditions apply: The UPS is powered up and in Standby mode (LED 16 is off) The UPS is powered off;...
Operation 3-9 Figure 3-2. Operate mode controls ON LED ON button STANDBY button Returning to Standby Mode When the UPS is in Operate mode (LED 16, , is green), pressing the STANDBY button ( ) will place the UPS in Standby mode. The UPS will acknowledge compliance with a short beep.
Page 40
3-10 Compaq 2000 Series UPS Operation and Reference Guide Figure 3-3. Standby mode controls ON LED STANDBY button IMPORTANT: While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles.
Operation 3-11 Initiating a Self-test To initiate a self-test, press the TEST/ALARM RESET button ( ) and hold for three seconds. The UPS acknowledges compliance with five beeps. Figure 3-4. TEST/ALARM RESET button TEST/ALARM RESET button IMPORTANT: A portion of the self-test requires battery power; the self-test cannot be initiated if the batteries are less than 90% charged.
3-12 Compaq 2000 Series UPS Operation and Reference Guide Audio Alarm The UPS may sound an audio alarm to warn the user that an alarm condition exists. IMPORTANT: Certain audio alarms can be disabled. See Chapter 4, “Configuration,” for more information.
Operation 3-13 Silencing an Audio Alarm To silence an audio alarm, press the TEST/ALARM RESET button. Figure 3-5. TEST/ALARM RESET button TEST/ALARM RESET button IMPORTANT: Even though an audio alarm may be silenced, the condition that caused the alarm may still exist. For information on procedures to follow if the UPS detects an alarm condition, see Chapter 6, “Troubleshooting.”...
Chapter Configuration This chapter contains information on the following topics: Placing the UPS in Configure mode Configuration parameters and their LED indicators Using the front panel LED display and controls to monitor and change configuration parameters Using the UPS configuration parameters to optimize battery life by matching utility voltage...
4-2 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Configure Mode The Compaq 2000 Series UPS models can enter the Configure mode while in the Operate or Standby mode. Figure 4-1. Configure mode controls ON LED (LED 16)
Configuration 4-3 Configuration Parameters and their LED Indicators In the Configure mode, the front panel LEDs 1 to 15 are assigned to eleven configuration parameters , detailed in the following table. (LED 16 indicates the ON or OFF status of each parameter.) Figure 4-2.
Page 47
4-4 Compaq 2000 Series UPS Operation and Reference Guide Table 4-1 Configuration Parameters/LED Indicators Parameter Parameter LED 16 Explanation (LED) Name Status 120/230 Nom Nominal utility voltage level is 120/230 VAC. 110/220 Nom Nominal utility voltage level is 110/220 VAC.
Page 48
Configuration 4-5 Table 4-1 Configuration Parameters/LED Indicators continued Parameter Parameter LED 16 Explanation (LED) Name Status AC Input Failure Enables an audio alarm when the utility (default) voltage is outside the UPS operating range. Disables the audio alarm for this event. Sleep Mode Enables Sleep mode.
4-6 Compaq 2000 Series UPS Operation and Reference Guide Changing Configuration Parameters The Configure mode can be entered from the Operate or Standby mode. IMPORTANT: If the STANDBY button is pressed while in the Configure mode, the UPS will enter Standby mode, and power to the load segments will cease.
Configuration 4-7 NOTE: For nominal voltage configuration parameters 1, 2, 3, and 10—selecting an ON value for any one parameter automatically sets the other three possibilities to OFF. 5. To scroll through the configuration parameters, press the ON button ( ). The UPS acknowledges compliance with a short beep. Monitor the LED display (see Figure 4-2;...
Page 51
4-8 Compaq 2000 Series UPS Operation and Reference Guide Figure 4-4. Optimal—Utility voltage fluctuating within the UPS operating range Operating Range + 20% Nominal - 20% Utility Voltage Time Figure 4-5. Utility voltage fluctuation indicating a shift in nominal voltage...
Page 52
Configuration 4-9 If the utility voltage frequently varies outside the UPS operating range (see Fig 4-6), consider changing from normal to extended range (+20% to –35%). This provides more tolerance to brief utility voltage fluctuations. To update the nominal voltage and operating range parameters: 1.
Chapter Battery Maintenance This chapter contains information on the following topics: Precautions to be observed when maintaining or replacing external battery modules Charging batteries When to replace batteries Pre-Failure Battery Warranty Obtaining a new battery module Replacing an external battery module Care and storage of batteries...
Remove watches, rings, or other metal objects. Use tools with insulated handles. WARNING: The 2000 Series UPS models weigh between 79 and 97 lb (36 to 44 kg) when fully assembled. T2000 and T2000j: 32 lb (15 kg)
IMPORTANT: Before handling a tower UPS, make sure that the UPS is on a flat, stable surface. Charging Batteries The Compaq 2000 Series UPS models automatically charge the batteries when connected to utility power. No user intervention is required while the UPS is in use.
Compaq Power Management Software that the battery may fail, the battery is replaced free of charge under the warranty. Compaq maintains the highest standards in the industry, as evidenced by the Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is...
Battery Maintenance 5-5 Replacing an External Battery Module There are two options for replacing a UPS external battery module: Powering off the UPS before removing the battery module In certain circumstances, hot-swapping the battery module without powering off the UPS CAUTION: While hot-swapping batteries, there is no protection in the event of a utility power failure.
5-6 Compaq 2000 Series UPS Operation and Reference Guide Step 2: Removing the External Battery Module Use this procedure to remove the external battery module: 1. Disconnect the battery cables from the UPS. CAUTION: It is normal for a small amount of electrical arcing to occur when disconnecting an external battery module from a UPS.
Battery Maintenance 5-7 Step 3: Installing a New Battery Module Connect the battery cables from the new external battery module to the battery receptacle on the UPS. CAUTION: It is normal for a small amount of electrical arcing to occur when connecting an external battery module to a UPS.
5-8 Compaq 2000 Series UPS Operation and Reference Guide Step 4: Testing a New Battery Module After installing the new battery module, press the TEST/ALARM RESET button. For information on running a self-test, see Chapter 3, “Operation.” IMPORTANT: The UPS will not execute a self-test until the batteries are 90% charged.
Battery Maintenance 5-9 Care and Storage of Batteries To maximize battery life: Minimize the amount of time the UPS is using battery power. Match UPS configuration with the utility voltage. See Chapter 4, “Configuration,” for more information. Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS regularly with a vacuum cleaner.
Chapter Troubleshooting This chapter provides information on the following topics: Troubleshooting problems that occur during UPS start Troubleshooting problems that occur after UPS start Repairing the UPS...
6-2 Compaq 2000 Series UPS Operation and Reference Guide Troubleshooting During Start If problems occur when starting the Compaq 2000 Series UPS models, select the appropriate symptom for possible causes and actions suggested. Table 6-1 Troubleshooting Guide (UPS Start) Symptom...
Troubleshooting 6-3 Troubleshooting After Start For problems that occur after the UPS has gone through the startup self-test sequence, these suggested actions address possible causes. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Cause Suggested Action Audio Alarm Alarm condition exists Identify the red LED associated with this alarm condition.
Page 65
6-4 Compaq 2000 Series UPS Operation and Reference Guide Table 6-2 Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action Utility power variations The utility voltage is frequently frequently outside the UPS operating range. switches Update the configuration. between...
Shut down the UPS. Contact an flashing red; exists authorized service provider. audio alarm cannot be silenced Repairing the UPS Repairs to the UPS must be carried out by Compaq or a Compaq Authorized Service Provider. Other than battery replacement, there are no user-serviceable parts.
Appendix Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
A-2 Compaq 2000 Series UPS Operation and Reference Guide Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
A-4 Compaq 2000 Series UPS Operation and Reference Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Your UPS is provided with a Sealed Lead Acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for this product. For more information about battery replacement or proper disposal, contact your Compaq authorized reseller or your authorized service provider.
Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
B-2 Compaq 2000 Series UPS Operation and Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
C-2 Compaq 2000 Series UPS Operation and Reference Guide Physical Specifications Table C-1 Physical Specifications - Models T2000 and T2000j Device Feature U.S. Metric Dimensions Width 7.0 in 178 mm Height 8.8 in 224 mm Depth 17.1 in 444 mm...
C-4 Compaq 2000 Series UPS Operation and Reference Guide Output Specifications Table C-4 Output Specifications – Per Model UPS Model Nominal Power Load Segment # Output Receptacles Rating (VA) T2000 1920 3 x 5-15R 3 x 5-15R 2 x 5-15R...
Page 79
Specifications C-5 Table C-5 Output Specifications – 2000 Series UPS Models Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC) Voltage 110 to 127 220 to 240 Source of Power Regulation Output Utility power 8% of nominal output voltage rating (normal range)
C-6 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Table C-6 Overcurrent Protection – Per Model UPS Model Input Protection T2000 Circuit breakers for each load segment T2000j Circuit breakers for each load segment T2400h Input circuit breaker...
Specifications C-7 Battery Runtime Table C-8 Estimated Battery Runtime (Minutes) Load (VA) 2000 Models 2400 Models 1000 1200 1400 1500 1800 2000 2200 2400 If a device list the power in Watts, use the following conversion equation: Volts x Amps = VA per device If only Watts are given: Watts x 1.35 = VA VA/1000 = KVA...
C-8 Compaq 2000 Series UPS Operation and Reference Guide Environmental Specifications Table C-9 Environmental Specifications – 2000 Series UPS Models Feature Specification Operating temperature to 40 C (32 to 104 UL-tested at 25 C (77 Relative humidity 0% to 95%; non-condensing...
Index Numbers and Symbols 2000 Series UPS See batteries changing See also replacing Uninterruptible Power System 2000 Series battery module procedures 5-5 warning on weight 5-2 warning to use qualified service AC Input Failure personnel ix disabling audio alarm 4-5...
Page 84
2 Compaq 2000 Series UPS Operation and Reference Guide Communication LED, recommendation against keeping explained 3-7 spares 5-4 communications port when to obtain 5-4 caution on cable use 1-7 connecting to the host recharge date See Battery computer 2-4 Recharge Date label...
Page 85
1-7 disabling 4-4 requirement for cabling to host enabling 4-4 computer 2-4 Configure mode features exiting 4-7 Compaq 2000 Series UPS 1-6 explained 3-2 battery maintenance 5-1 initiating 3-3 communications port 1-7 connecting Compaq Multi-Server UPS battery cables 2-3...
Page 86
4 Compaq 2000 Series UPS Operation and Reference Guide warranties 1-10 Federal Communications hardware option card See option Commission (FCC) notice A-1 cables A-3 card FCC Class A compliance A-2 help additional sources x FCC Class B compliance A-2 Compaq authorized...
Page 87
Index 5 connecting the Network LED 07 See Battery Charge LEDs Transient Protector 2-5 LED 08 See Battery Charge LEDs connecting the Network LED 09 See Battery Charge LEDs Transient Protector, LED 10 See Battery Service LED illustrated 2-5 LED 11 See Load Level LEDs connecting to utility LED 12 See Load Level LEDs power 2-7...
Page 88
6 Compaq 2000 Series UPS Operation and Reference Guide explained 4-4 example of use 1-9 related configuration overview 1-9 parameters 4-4 Compaq SNMP-EN Internal nominal utility voltage range Adapter explained 4-4 example of use 1-9 related configuration overview 1-9 parameters 4-4...
Page 89
UPS in Operate Software mode 5-5 Power Products Documentation CD with the UPS off 5-5 viewing Reset Defaults, restoring 4-5 Compaq 2000 Series UPS RJ-45 receptacle ix Operation and Reference RS-232 port See communications Guide 2-2 port Compaq Power Products...
Page 90
8 Compaq 2000 Series UPS Operation and Reference Guide explained 3-3 testing new battery specifications module 5-8 battery C-7 toggling a configuration battery runtime C-8 parameter 4-6 environmental C-9 testing input C-3 initiating a self-test 3-11 output C-4 new battery modules 5-8...
Need help?
Do you have a question about the 2000 Series UPS and is the answer not in the manual?
Questions and answers