Pre-Failure Battery Warranty - Compaq R12000 XR User Manual

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all Compaq UPS units, extends the advantage
of a Compaq three-year limited warranty by applying it to the battery before it actually fails.
Specifically, the Pre-Failure Battery Warranty ensures that when customers receive
notification from Compaq power management software that the battery may fail, the battery
is replaced free of charge under the warranty.
Compaq maintains the highest standards in the industry, as evidenced by the Compaq
Pre-Failure Battery Warranty. This warranty is beneficial in at least two significant ways:
•
Reduced total cost of ownership
•
Reduced downtime
A Pre-Failure Battery warning is given 30 days prior to a battery failure. The warning is
indicated in one or both of the following ways:
•
An LED showing that the battery is low
•
Notification from Compaq power management software
This warning provides ample time to order a spare battery. You can order a spare by calling
1-800-OK COMPAQ.
The battery warranty coverage is three years for parts. The warranty for the first year of
ownership includes parts and labor. If battery spares are not available for a particular Compaq
UPS model, then the entire UPS, including its battery, will be replaced.
Compaq Uninterruptible Power System R12000 XR User Guide
Battery Maintenance
4-7