Avaya J169, J179 - IP Phones Manual

General phone icons

The following table lists the icons used in Avaya J169/J179 IP Phones:

Icon	Description
	Microphone is muted.
	Missed call on your phone. You can see the Missed Call icon in the Recents application.
	Incoming call indicates you answered this call. You can see the Incoming Call icon in the Recents application.
	Outgoing call indicates you made this call. You can see the Outgoing Call icon in the Recents application.
	The Bridged Call icon indicates the line is used for a call on another phone.
	Incoming call is alerting.
	Outgoing call indicates you made this call.
	Call is active.
	Call is on hold.
	Call is on hold during a conference or transfer call setup.
	Conference is active.
	Conference is on hold.
	Use the Right or Left navigation arrow to see more pages, screens, or options.
	Scroll left for more options.
	Scroll right for more options.
	Indicates that the phone is not connected to the call server and operates in Failover mode. Some features might not be available or work incorrectly. If the appearance line displays this icon, it indicates that the phone encountered a failure and preserved the media session until the user hangs up. This icon can also indicate that the phone is connected to the call server but the features are not available.
	Indicates that the call uses a wideband codec for excellent voice quality.
	Indicates a low network performance or local network issues that might result in lower call quality.
	The Limit Number of Concurrent Calls (LNCC) feature is on.
	Indicates that the SLA Mon™ agent took control of the phone.
	Indicates that the call is recorded for SLA Mon™.
	Indicates that the audio alert for incoming calls is off.
	Indicates the Bluetooth feature is on.
	Indicates that you missed a call. The number in the icon indicates the number of missed calls. In the example icon, the agent missed 9 calls.
	Indicates that you missed a call. The plus sign (+) in the icon indicates that the number of missed calls is more than 9.
	Autodialing feature.
	Toll call.
	Toll-free call.

Operations

Entering the provisioning details

About this task
You can enter the provisioning server address on the phones when the phone displays the Enter provisioning details screen.

Before you begin
Obtain the provisioning server address from the system administrator.

Procedure

1. On Enter provisioning details screen, press one of the following:
   • Config: To enter the provisioning server address.
   • Never: To never prompt for the provisioning server address.
   • Cancel: To cancel the prompt and display the Login screen.
2. After you press Config, enter the provisioning server address in the Address field. The address is an alphanumeric URL. For example, http://myfileserver.com/j100/.
   Tip:
   To enter the dot symbol (.) in the field, press the alphanumeric soft key to toggle to the ABC mode.
   To enter the forward-slash symbol (/) in the field, press the / soft key.
3. (Optional) Enter the Group number.
   The value ranges from 0 to 999. If you do not enter a value, the phone uses the default value of 0.
4. Press Save.
   The phone continues the boot process and connects to the provisioning server.

Related links
Setting Up the Avaya J179 IP Phone (video)

Logging in to your phone

Before you begin
Your extension and password are provided by your administrator.

Procedure

1. On the Login screen in the Username field, type your extension.
2. Press Enter.
3. In the Password field, type your password.
4. Press Enter.

Logging out of your phone

About this task
Use this procedure to log out of your extension.

Procedure

1. Press Main Menu.
2. Scroll to Applications and press Select.
3. Scroll to Log out, and press Select.
4. In the confirmation window, press Log out.

Locking your phone

About this task
Lock the phone to prevent unauthorized usage. Locking the phone does not log you out. You can still receive all incoming calls and make calls to emergency numbers.

Procedure

1. Press Main menu.
2. Select Applications > Lock.

Making a call by using the manual dial mode

About this task
In a manual dial mode, you can edit the dialed input and initiate a call using the current dialed string. When you initiate a call, there is no dial tone, and no time out for completing the dialed string.

Procedure

1. Do one of the following:
   • Lift the handset.
   • Press Speaker.
   • Press Headset.
2. Dial the number, and press the Call soft key or OK button.
   If your system administrator enables the digit mapping feature, the phone automatically corrects the wrongly dialed numbers or prevent you from dialing certain numbers.

Related links
Basic call handling (video)

Making a call by using speed dial

Before you begin
Ensure you have speed dial numbers assigned to your contacts.

Procedure

Press and hold the dial pad key assigned to the number you want to call.

Making an emergency call

Before you begin
Ensure that the Emerg soft key is assigned by your administrator.

Procedure

Do one of the following:

• On the Phone screen, press the Emerg soft key, and again press Emerg when the phone prompts you for confirmation.
• Dial the emergency number by using the dial pad.

Setting LDAP Directory as the contact search source

About this task
You can select an LDAP directory as your contact search source to enable searching from the Contacts application. This selection disables other available search sources for the Contacts application.

Before you begin
Ensure that the administrator enabled the feature.

Procedure

1. Press Contacts.
2. (Optional) To navigate through Main menu, do the following:
   1. Scroll to Applications and press Select.
   2. Scroll to Contacts and press Select.
3. To select LDAP Directory as a source for contact search, press Search > More > Sources.
4. Scroll to LDAP contacts, and press Toggle.
   LDAP Directory is now your contact search source. Other sources are disabled. The phone displays the following message: LDAP selected — other search sources disabled.
5. Press Save.

Searching LDAP contacts

About this task
You can search the LDAP directory using the Contacts application on your phone, and specify the LDAP directory as a search source. Alternatively, the user can open the LDAP directory application and refine the search of the LDAP directory directly.

Before you begin
Set LDAP directory as the contacts search source.

Procedure

1. Press Contacts.
2. (Optional) To navigate through Main menu list, do one of the following:
   • Scroll to Applications, and press Select.
   • Scroll to Contacts, and press Select.
3. If you are searching from a LDAP Directory, scroll to LDAP Directory, and press Select.
   The phone displays the list of up to 1000 LDAP contacts. You can use Up and Down line keys to scroll through the list. If the phone cannot retrieve the contacts from a LDAP server, the phone displays the following message:
   No contacts in the group.
4. Press Search.
5. Scroll to the Search type option and toggle between Starts with and Contains.
   When you select Starts with, the phone returns only the matches that have your query at the start. When you select Contains, the phone returns all matches that contain your query.
6. Use the dial pad to enter multiple keywords, separated by a blank space or a comma, intothe Search field, and press Search.
   The phone displays the list of matches. If no matches are found in the LDAP directory, the phone displays the following message: No match found.
   If more than 20 matches are found in the LDAP directory, the phone displays the following message: We found too many matches. Select from the list or press Back to refine your search.
7. (Optional) Press Details to view contact information for a selected match.
8. (Optional) Press +Contact from the Details view to add an LDAP contact to the list of your local contacts.
9. (Optional) Press Combine from the Details view to select an existing local contact and merge it with the selected LDAP contact.

Advanced features

Avaya Spaces Calendar integration

Avaya Spaces is a cloud-based team collaboration and meeting application. You can use it for instant messaging, voice and video communication, track communications, and manage tasks. For more information about Avaya Spaces, see Using Avaya Spaces guide.
With the Avaya Spaces Calendar integration feature, you can press the Call soft key on the calendar appointment of your phone and join a meeting hosted on Avaya Spaces. The phone dials into the meeting phone number and enters the Space ID and Space password automatically without any further user input.
The Avaya Spaces Calendar integration feature is optimized to work when meeting organizers use the Avaya Spaces Outlook plugin. For more information about the Outlook plugin, see the Microsoft Outlook Add-on section of the Avaya Spaces user guide.

Joining an Avaya Spaces meeting through a direct dial-in phone number

About this task
You can use a direct dial-in phone number to connect to the Avaya Spaces audio-only meeting. If you choose to join the meeting through the direct number, enable the Prompt direct number feature. The phone displays the direct numbers from the meeting invitation. Choose the direct number of your country. If your country is not listed, you can select the direct phone number of the country that is most appropriate to your location. The phone dials in the number and enters the Space ID and optional password to join the meeting.

Before you begin
Ensure that your administrator enables the Avaya Spaces feature and the option to select a direct number.
Enable the Prompt direct number option.

Procedure

1. Press Main Menu.
2. Scroll to Applications and press Select.
3. Scroll to Calendar and press Select.
   The phone displays the appointments in the start-time order.
4. To scroll from one appointment to another, press one of the following:
   • The Up Arrow key.
   • The Down Arrow key.
5. Select an Avaya Spaces calendar event, and press Call.
6. In the Country > Select direct number screen, press one of the following:
   • Select: To call the direct number available for the selected country.
     The phone dials in the number and enters the Space ID and optional password to join the meeting.
   • Country: To select the direct number of a different country. The Direct numbers > Select Country screen displays a list of countries for selection.
   • Details: To view the details of the selected direct number. The Direct number > Details screen displays the information.

Preventing duplicate audio streams on Avaya Spaces application

About this task
For a smooth audio experience, prevent duplicate audio streams. You can establish an audio session to Avaya Spaces using Avaya J100 Series IP Phones and use the Avaya Spaces application on your computer to view the presentation. To prevent duplicate audio session on your Avaya Spaces application, use this procedure.

Procedure

1. Log on to Avaya Spaces application on your computer.
2. On application screen, click on the display name.
3. Select User Preferences option.
4. On the left panel, select Meeting defaults.
5. Toggle to enable Show preview when joining.
6. Join a meeting on spaces from your computer.
7. On the Preview screen, click Other join options > Join By Phone.
8. On the Join Presentation Mode, follow the screen instructions.
   You join the Avaya Spaces meeting as a view-only participant on your computer without using an audio and video session.

The audio session is established on your phone.

Busy Lamp Field

With the Busy Lamp Field (BLF) feature, you can monitor the call status of other phones connected to the same network.

BLF lines are not call appearance lines and cannot be used to make calls.
In the Broadsoft environment, you can add a BLF user from the Phone screen.
In the Asterisk environment, the system administrator adds the new BLF user.
Depending on the configuration, you can use BLF lines to the following tasks:

• Monitor the activity status of the phone.
• Receive incoming calls for another user that is Directed Call Pickup.
• Speed Dial of a BLF user in an idle state.
• View outgoing call status.
• Barge-in on an active call.
• Unpark a call in the Broadsoft environment.

The administrator configures the action of the BLF line key. Depending on the configuration, when you press the BLF line key, the phone does one of the following:
First soft key is the key on the bottom left corner of the phone screen.

• Performs the action of left-most soft key on the phone screen.
• Highlights the corresponding line.
• Does not take any action if the corresponding line is already highlighted.

However, in this case you can use the OK button on the phone to perform the action of the first soft key.

Adding a Broadsoft BLF user

About this task
In the Broadsoft environment, you can add a new BLF monitored user by the common customization process of adding a new line key on the Phone screen.
Note:
To add a BLF user in the Asterisk environment, contact your system administrator.

Before you begin
Ensure that your administrator enables the BLF feature for your extension.

Procedure

1. On the Phone screen, do one of the following:
   • Navigate to an empty line, and press Custom.
   • On the Avaya J100 Expansion Module, press the button corresponding to an empty line.
     Depending on the way your administrator configures your phone, the phone adds a new BLF user to the first available line or to the selected line.
2. Press Add > More.
3. Press BLF.
4. (Optional) If there are many user names, press Search.
5. (Optional) Enter the search criteria in one or both the search fields:
   • First name
   • Last name
6. Press Search.
7. Navigate to the name of the required user, and press Select.

BLF call operations

Making a call to a monitored user

Before you begin
Ensure that the status of the monitored user is idle: .

Procedure
Press Call or the corresponding BLF line key.
The phone automatically blocks an available primary line and dials the extension of the monitored user.

Picking up an incoming call

About this task
Use this procedure to pick up an incoming call for the monitored user.

Before you begin
Ensure that the administrator has activated the direct call pick up operation on your phone.

Procedure
Press Pickup or the corresponding BLF line key.
Note:
If your monitored user holds a local conference call, you can receive multiple incoming calls for each held participant.

Barging in on an active call

About this task
Use this procedure to barge in on an active call if the monitored user is busy: .

Before you begin
Ensure that the administrator has activated the direct call pick up with barge in operation on your phone.

Procedure
Press Barge in or the corresponding BLF line key.

Unparking a call

About this task
Use this procedure to unpark a parked call for the monitored user.
A call parked by the monitored user is indicated with the parked call icon and the blinking of the green LED of the corresponding line key.

Before you begin
Ensure that the administrator has activated the Call Retrieve feature.

Procedure
Press Unpark or the corresponding BLF line key.

BroadWorks Anywhere

With the BroadWorks Anywhere feature, you can make and receive calls using any phone from any location. You can use this feature to:

• Configure other phones to work in conjunction with your business phone.
• Make calls from phones using your BroadWorks business phone number as the Calling LineID.
• Move calls across phones.
• Specify phones on which you can attend calls.

Note:
To activate the feature, contact your system administrator or go to the BroadSoft web interface yourself to activate the feature. See https://www.broadsoft.com/ for more information.

Enabling and disabling BroadWorks Anywhere

Procedure

1. Press Main menu: .
2. Scroll to Features: , and press Select.
3. Scroll to BroadWorks Anywhere, and press one of the following:
   • Enable: To enable the feature.
     The green LED light turns on if one location is configured, else the user is redirected to the feature configuration to perform one of the following:
     • Press Add: To add a location.
     • Press Delete: To delete a location.
     • Press Edit: To modify a location.
     • Press Toggle: To enable or disable a location.
       Note:
       The BroadWorks Anywhere feature is enabled only if a location is enabled.
   • Disable: To disable the feature.
     The red LED light turns on, indicating that the feature is available, but inactive.
4. (Optional) To enable or disable BroadWorks Anywhere feature, press the corresponding line key.

Configuring BroadWorks Anywhere locations

About this task
A location is a phone number that you can use with your primary business number. Use this procedure to configure locations for the BroadWorks Anywhere feature.

Procedure

1. Press Main menu: .
2. Scroll to Settings, and press Select.
3. Scroll to Features: , and press Select.
4. Scroll to BroadWorks Anywhere.
5. Scroll to Locations, and press Select.
6. Press Add, and configure the following:
   • Phone number: The phone number that you want to use for BroadWorks Anywhere.
   • Description: A brief description about the phone number.
   • Alternate phone number: The alternate phone number that you want to use for BroadWorks Anywhere.
   • BroadWorks call control: The BroadWorks server controls the call. Press Toggle to enable the server-based call control.
   • Use diversion inhibitor: To prevent call redirection for unanswered calls.
   • Answer confirmation required: A confirmation digit is required to prevent redirection of incoming call to non BroadWorks device.
7. Press Save.
   The phone number is added as a location.
8. To cancel the changes and go back to the previous menu, press Cancel.

Changing location details

About this task
Use this procedure to change saved location details.

Procedure

1. Press Main menu: .
2. Scroll to Settings, and press Select.
3. Scroll to Features: , and press Select.
4. Scroll to BroadWorks Anywhere, and press Select.
5. Scroll to Locations, and press Select.
6. Press Edit.
   The Location Edit screen displays the configured locations.
7. Change the following:
   • Description: To change the description, press Backspace and then edit the description.
   • BroadWorks call control: Press Toggle to enable or disable the BroadWorks call control server.
   • Use diversion inhibitor: Press Toggle to enable or disable this field.
   • Answer confirmation required: Press Toggle to enable or disable this field.
8. Press Save.

BroadWorks Mobility

With the BroadWorks Mobility feature, you can use your personal mobile device in conjunction with your desk IP phone. You can make calls from your personal mobile using a BroadWorks business number as the calling ID.

Limitations
The following are the limitations of the BroadWorks Mobility feature:

• Only an administrator can enable or disable the Mobility feature.
• Only an administrator can add the mobile numbers for the Mobility feature.

Note:
To activate the feature, contact your system administrator or go to the BroadSoft web interface to activate the feature. See https://www.broadsoft.com/ for more information.

Enabling and disabling BroadWorks Mobility alerting

Procedure

1. Press Main menu: .
2. Scroll to Features: , and press Select.
3. Scroll to BroadWorks Mobility, and press one of the following:
   • Enable: To enable the feature.
     The green LED light turns on, indicating that some or all configured mobile alerting are enabled.
   • Disable: To disable the feature.
     The red LED light turns on, indicating that all configured mobile alerting are disabled.
     Note:
     If the LED does not light, contact your administrator.

Configuring BroadWorks Mobility

About this task
Use this procedure to configure the mobile device you want to use in conjunction with your office phone.

Before you begin
Ensure your administrator has enabled the BroadWorks Mobility feature for your extension.

Procedure

1. Press Main menu: .
2. Scroll to Settings, and press Select.
3. Scroll to Features: , and press Select.
4. Scroll to BroadWorks Mobility, and press one of the following:
5. Scroll to Mobile identity alerting, and press Select.
6. Do the following:
   • Press Toggle for the required mobility numbers.
   • Press Back to go back to the previous menu.
7. Scroll to Profile identity alerting.
8. Configure the following fields:
   • Device to ring
   • Include shared call appearance
   • Include BroadWorks Anywhere
   • Include executive assistant
   • Mobile identities alerted

Flexible Seating

If configured by the system administrator, you can log in from another agent's phone to your extension and have your primary phone settings there.
The phone used for guest login is called a host phone. If the system administrator activated the Flexible Seating feature on the host phone, you can log in to your primary phone extension from its Features menu.
The top bar of the host phone displays the Host or the Guest icon depending on the guest status.
Note:
This feature is available in BroadSoft environment.

Logging in to your primary phone extension from the host phone

About this task
Use this procedure to access your primary phone features from another phone. After logging in, the host phone is reconfigured with your primary phone settings.
If you want to use your primary phone again, you must log out of your primary phone extension on the host phone or turn off the host phone.

Before you begin
Ensure the following:

• The system administrator has auto-provisioned the host phone with the Flexible Seating Hostaccount.
• The system administrator has activated Flexible Seating for the host phone.
• You have turned off your primary phone.

Procedure

1. Press Main menu.
2. Scroll to Applications, and press Select.
3. Scroll to Guest Login, and press Select.
4. On the Guest login screen, in the Username field, type your phone extension.
5. Press Enter.
6. In the Password field, type your password.
7. Press Enter.
   The phone displays the Guest login is in progress notification. After logging in, you are directed to the Phone screen of your primary phone.

Logging out of your primary phone extension using a host phone

About this task
You must log out of your primary phone extension on the host phone or turn off the host phone if you want to resume using your primary phone.

Procedure

1. Press Main menu.
2. Scroll to Applications, and press Select.
3. Scroll to Guest logout, and press Select.
   The phone displays the Guest logout in progress notification and rolls back to the host settings.

Shared call appearance

With the Shared Call Appearance (SCA) feature, your primary extension can be private or shared. Up to ten additional shared extensions can be configured to appear on your phone. All extensions are shared with other phones connected to the same network.
Incoming calls to any shared extension alert all phones configured with this extension.
Note:
SCA is available only in Avaya J139 IP Phone, Avaya J159 IP Phone, Avaya J169/J179 IP Phone, and Avaya J189 IP Phone.
To activate the feature, contact your system administrator or go to the BroadSoft web interface yourself to activate the feature. See https://www.broadsoft.com/for more information.

Joining a call in a shared line

About this task
Join a call that is active on another phone on an extension which you are sharing. These calls are identified by the In-use icon: .

Before you begin
Ensure that you are assigned a shared extension.

Procedure

1. Scroll to the shared line.
2. Press Barge in.
3. (Optional) Press the corresponding line key beside the held call that is active on the other phone.

Putting a call on private hold and resuming a call

About this task
If you are on call using a shared extension, use this procedure to put your call on private hold. Putting a call on private hold prevents any other phone with the same shared extension from barging into the call while it is on hold. The private hold feature can be useful when transferring a call or preparing to create a conference call.
A unique icon indicates a call on private hold on another phone on the same shared extension. When a call is on private hold on another phone, the Barge-in softkey is not available and the green LED does not blink.

Before you begin
Ensure that you are assigned a shared extension.

Procedure

1. Scroll to the shared line.
2. During a call, press More.
3. Press Priv Hold.

Next steps
To retrieve a call held privately on a shared extension, press Resume or the corresponding line key beside the held call.

Shared Parking

You can park an active call to a Shared Parking room from which other agents can retrieve it to talk to the caller. The Phone screen displays the shared room as a BLF line. The line icons reflect the current status of the shared room: idle or busy.
You can move a Shared Parking line occupied by the room and change its label from the Phone keys customization menu.
To monitor the shared room, you must have the Shared Parking feature configured on the phone. Contact your system administrator for more details.

Shared Parking icons and indication

The following table shows the Shared Parking icons for Avaya J169/J179 IP Phone Avaya J189 IP Phone and button modules depending on the shared room state. The icons are identical to the corresponding Idle and Parked call BLF icons. In addition to visual indication, the phone plays an audio alert in the same way as for a BLF line when it has a parked call.

Shared room state	Phone and Avaya J100 Expansion Module icons	JBM24 Button Module icons	Red LED for the line key	Green LED for the line key
Idle			Off	Off
Busy			Off	Blink

Parking a call to a shared room

About this task
You might need to park an active call to the shared room so that other agents having access to that room can resume it.

Before you begin

• Make a call.
• Ensure the Shared Parking room is idle.

Procedure

On the Phone screen, do one of the following:

• Scroll to the Shared Parking line, and press Park.
• Press the corresponding line key.

The call is parked to the shared room. The Shared Parking line displays the Busy icon.

Unparking a call from a shared room

About this task
If you have access to the shared room, you can resume a call parked to that room by the agent who answered it first.

Before you begin
Ensure the Shared Parking room has a parked call.

Procedure

On the Phone screen, do one of the following:

• Scroll to the Shared Parking line, and press Unpark.
• Press the corresponding line key.

The call is unparked from the shared room, and you can talk to the caller. The Shared Parking line displays the Idle icon.

Customization

Enabling and disabling Bluetooth

About this task
You can use Bluetooth enabled devices with your phone.
Note:
Avaya J169 IP Phone does not support the Bluetooth feature.

Before you begin

• Ensure the wireless module is installed in your phone.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll down to Bluetooth, and press Select.
4. Scroll to Bluetooth headset, and press one of the following:
   • Toggle: To enable or disable Bluetooth.
   • Right Arrow key: To enable Bluetooth.
   • Left Arrow key: To disable Bluetooth.
     Note:
     For some Bluetooth headsets, volume can be adjusted during the first call after rebooting the phone. Toggle the slider of the pop-up panel to the right to increase the volume, and to the left to decrease it.

Pairing a Bluetooth enabled headset with your phone

About this task
You can pair a maximum of ten Bluetooth enabled headsets with the phone, but you can use only one headset at a time. The phone displays the list of available devices and paired devices.

Before you begin

• Ensure the wireless module is installed in your phone.
• Ensure that the administrator enabled the feature.
• Ensure your Bluetooth headset is in pairing mode.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll down to Bluetooth, and press Select.
4. Scroll to Devices, and press Select.
   The phone scans and displays the list of Bluetooth enabled devices.
5. To pair a device, scroll to the headset, and press Pair.
6. To disconnect a paired headset, under Paired devices, press Disconct.
7. To unpair a paired headset, under Paired devices, press Forget.

Related links
Pairing a Bluetooth Headset to the J179 Phone (video)

Customizing phone keys

About this task
Use this procedure to add, relabel, move, or delete contacts, features, or applications from the Phone screen.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Phone and press Select.
4. Scroll to Phone keys customization, and press Select.
5. Press Customize key.
6. Use Navigation keys to select the line key.
7. (Optional) On the phone screen, if the selected line is empty, press Add, and do the following:
   • To add a contact, press Contact.
   • To add a feature, press Feature.
   • To add an application, press App.

You can use the Navigation keys to scroll to the required functionality and press Select.

8. To move the selected line key, do the following:
   1. Press Move.
   2. Use the Navigation keys to move the selected line.
   3. (Optional) If the new location is empty, press Select.
   4. (Optional) If the new location is already assigned a key, press Swap.
9. To set a new label, do the following:
   1. Press Relabel.
   2. Type the name of the label.
   3. If your native language uses extended Latin or non-Latin symbols, press More > Symbol the soft key to open the Symbols menu and select the necessary symbols there. Press Insert > More > Save.
10. To delete a key, press Delete, and then confirm the deletion.

Setting the network mode

About this task
You can set the network mode to Ethernet or Wi-Fi. You do not need to perform this procedure if your phone is configured to connect to Ethernet or a specific Wi-Fi network.
Avaya J169 IP Phone does not support the Wi-Fi feature.

Before you begin
Ensure that the system administrator gave you access to perform this task.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Network and press Select.
4. Scroll to Network mode.
   The Network mode setting shows the following options:
   • Ethernet: To connect to an Ethernet network.
   • Wi-Fi: To connect phone to a Wi-Fi network.
5. Press one of the following:
   • Toggle
   • Right Arrow key
   • Left Arrow key
6. When Network mode displays Wi-Fi, the following lines are shown on the Phone screen:
   • SSID: The name of the Wi-Fi network that the phone is either currently connected to, or will attempt to connect to if you start the connection process.
   • Wi-Fi network: Scroll to this line and press Select to view the list of Wi-Fi networks.
7. After selecting the network mode, press Save.
8. When you switch Network mode from Ethernet to Wi-Fi, see Connecting to a Wi-Fi network section.
9. When you switch Network mode from Wi-Fi to Ethernet, press Save.
10. When the phone prompts for permission to restart, press OK.
    Press Cancel to go back to previous step.

Connecting to a Wi-Fi network

About this task
Use this procedure if your phone is not configured to connect to a specific Wi-Fi network Avaya J169 IP Phone does not support the Wi-Fi feature.

Before you begin

• Ensure that the system administrator gave you access to perform this task.
• Select Wi-Fi as your network mode.
• When you set the network mode, note the SSID, as this is the name of the Wi-Fi network thatthe phone will attempt to connect to.
• Depending on the type of security in the Wi-Fi network, obtain the required credentials. Contact your system administrator for more details.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Network and press Select.
4. To access the list of available Wi-Fi networks, scroll to Wi-Fi network, and press Select.
5. Scroll to the required Wi-Fi network, and press Connect to start the connection process.
6. Press OK to restart the phone.
7. If the security is WEP or WPA/WPA2 PSK, in Password, enter the password for the Wi-Fi network.
8. If the security is 802.1x EAP, enter the following:
   • Identity: Either your personal user ID or the shared user ID provided by your system administrator.
   • Anonymous Identity: Leave blank or use the shared Anonymous Identity provided by your system administrator.
   • Password: Either your personal password or the shared password provided by your system administrator.

Result
If the credentials are authenticated successfully, the phone automatically restarts to complete the connection.

Changing the background image

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Display and press Select.
4. Scroll to Background, and press Select.
5. Scroll to Primary display, and press Select.
6. Scroll down to the new image.
7. (Optional) To preview the image, press Preview and then press Back.
8. Press Select.
9. Press Save.

Turning button clicks on and off

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Audio settings and press Select.
4. Use the Down Arrow key to go to the Button clicks screen.
5. Press Toggle to turn the audio on or off.
6. Press Save.

Setting a personalized ringtone

About this task
Use this procedure to set a ringtone for different uses.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Audio settings and press Select.
4. Scroll to Personalize ringing, and press Select.
5. Scroll to one of the following options:
   • Primary
6. Press Select.
7. Scroll to the ringtone, and press Select.
8. (Optional) To play the ringtone, press Play.
9. Press Save.

Setting the display language

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Display and press Select.
4. Scroll to Language, and press Select.
5. Scroll to the language, and press Select.
6. Press one of the following when the phone prompts for confirmation:
   • Confirm
   • Cancel
     The phone returns to the Display screen and the language changes to the selected language.

Setting the time format

Before you begin
Ensure that your administrator has enabled the time format feature.

Procedure

1. Press Main Menu.
2. Scroll to Settings and press Select.
3. Scroll to Display and press Select.
4. Use the Down Arrow key to go to the Time format screen.
5. Press Toggle to select one of the following options:
   • Time format 24 Hour
   • Time format 12 Hour
6. Press Save.

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