Troubleshooting - Phoenix Mecano DEWERT OKIN DUOMAT 7 HOME Installation Instructions Manual

DUOMAT 7
8.

Troubleshooting

This chapter describes troubleshooting methods for fixing problems. If you experience an error that
is not listed in this table, please contact your supplier.
Only qualified specialists who have received electrician training should carry out trou-
bleshooting and repairs.
Problem
The handset or drive
system is not function-
ing.
The drive is suddenly
not capable of move-
ment.
The battery-operated
reset is not function-
ing.
43170 6.0
CAUTION
Possible cause
There is no mains supply volt-
age.
The hand switch or drive system
is defective.
Possibly the thermal circuit
breaker on the transformer has
been triggered or is defective.
The thermal fuse on the trans-
former may have been triggered
or may be defective.
The unit's fuse may have been
triggered or may be broken.
There is no mains supply volt-
age.
A lead-in connection has been
interrupted (mains power, hand
switch or auxiliary drive)
The battery is empty.
The battery is not connected.
The battery is defective.
Troubleshooting
Remedy
Connect the mains power.
Please contact your supplier or
sales agent.
The drive system should be allowed
to pause for 20 to 30 minutes.
Please contact your supplier or
sales agent.
Please contact your supplier or
sales agent.
Connect the mains power.
Check the lead-in connections and
re-seat the contacts if required.
Charge the battery.
Connect the battery.
Connect a new battery and dispose
of the defective battery properly
(refer to the Disposal Chapter).
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