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DUOMAT 3 CARE EASY
8.
Troubleshooting
This chapter describes troubleshooting methods for fixing problems. If you experience an error that
is not listed in this table, please contact your supplier.
Only qualified specialists who have received electrician training should carry out trou-
bleshooting and repairs.
Problem
The drive or control
unit is not functioning.
The drive is suddenly
not capable of move-
ment.
The battery-operated
reset is not function-
ing.
78668(-)
CAUTION
Possible cause
There is no mains supply volt-
age.
The drive or control unit is defec-
tive.
The overheating protection or
system protection has been trig-
gered.
The unit's fuse may have been
triggered.
There is no mains supply volt-
age.
A cable has been disconnected
(to mains power, drive or control
keypad).
The batteries are empty.
The batteries are not connected.
Troubleshooting
Solution
Connect the mains power.
Please contact your supplier or
sales agent.
Make sure the batteries are con-
nected.
Remove the overload (change or
remove the load).
Allow the system to rest for 20 to
30 minutes with the mains power
unplugged.
If this does not resolve the prob-
lem, contact your supplier or dis-
tributor.
Please contact your supplier or
sales agent.
Connect the mains power.
Check the cables and reinsert
them, if required.
Check the batteries and replace if
necessary.
Connect the batteries.
27
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