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Motorola Avigilon H5A Series Installation Manual

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Installation Guide

Avigilon H5A Dome Camera Models:
H5A-D1
H5A-DC1
H5A-DO1
H5A-DP1
H5A-D1-IR
H5A-DC1-IR
H5A-DO1-IR
H5A-DP1-IR
H5A-D2
H5A-DC2
H5A-DO2
H5A-DP2

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Table of Contents
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  Also See for Motorola Avigilon H5A Series

  Summary of Contents for Motorola Avigilon H5A Series

  • Page 1: Installation Guide

      Installation Guide Avigilon H5A Dome Camera Models: H5A-D1 H5A-D1-IR H5A-D2 H5A-DC1 H5A-DC1-IR H5A-DC2 H5A-DO1 H5A-DO1-IR H5A-DO2 H5A-DP1 H5A-DP1-IR H5A-DP2...
  • Page 2: Legal Notices

    Legal Notices ©  2019, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark.
  • Page 3 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 4 Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Table Of Contents

    Table of Contents Overview Rear View Front View IR View H5A-D Indoor Dome — Surface Mount Cover View Bottom View Wall Plate View Base View H5A-DC Indoor Dome — In-Ceiling Mount Cover View Clamp View Top View H5A-DO Outdoor Dome — Surface Mount Cover View Top View Wall Plate View...
  • Page 6 Connecting Cables Installing the Dome Cover In-Ceiling Mount Installation Required Tools and Materials Camera Package Contents Installation Steps Mounting the Dome Camera Using the Ceiling Clamps Mounting the Dome Camera using the Camera Mounting Holes Connecting Cables Installing the Dome Cover Outdoor Surface Mount Installation Required Tools and Materials Camera Package Contents...
  • Page 7 Cable Connections Connecting External Power Connecting to External Devices Connecting to Microphones, Speakers, and Video Monitors Connection Status LED Indicator Resetting to Factory Default Settings Setting the IP Address Using the ARP/Ping Method Cleaning Dome Bubble Body Limited Warranty and Technical Support...
  • Page 8: Overview

    Overview Rear View  1. Azimuth control Provides control of the image angle.  2. I/O connector block Provides connections to external input/output devices.  3. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.  4.
  • Page 9: Front View

    Front View  1. Power connector block Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only required when Power over Ethernet is not available.  2. Ethernet port Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection.
  • Page 10: Ir View

    IR View  1. IR Illuminator Ring Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models.  2. Link LED indicator Indicates if there is an active connection in the Ethernet port.  3. Connection status LED indicator Provides information about device operation.
  • Page 11: H5A-D Indoor Dome - Surface Mount

    H5A-D Indoor Dome — Surface Mount Cover View  1. Dome cover Vandal resistant dome cover.  2. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  3. Sidewall plug Covers the side cable entry hole. H5A-D Indoor Dome — Surface Mount...
  • Page 12: Bottom View

    Bottom View  1. Cable entry hole An entry hole for the cables required for camera operation.  2. Mounting holes Mounting points for the camera.  3. Wall plate mounting screws Screws to attach the camera to the wall plate. Bottom View...
  • Page 13: Wall Plate View

    Wall Plate View  1. Leveling edge Flat edge for aligning the wall plate to an electrical box.  2. Wall plate mounting points Points for mounting the camera to the wall plate  3. Electrical box mounting holes Holes for mounting the wall plate to an electrical box. The wall plate supports four configurations:  A.
  • Page 14: Base View

    Base View  1. Lanyard Connects to a lanyard hook on the cover. Base View...
  • Page 15: H5A-Dc Indoor Dome - In-Ceiling Mount

    H5A-DC Indoor Dome — In-Ceiling Mount Cover View  1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  2. Dome cover Vandal resistant dome cover. H5A-DC Indoor Dome — In-Ceiling Mount...
  • Page 16: Clamp View

    Clamp View  1. Clamps Spring loaded locking mechanisms that secure the camera to the mounting surface. Clamp View...
  • Page 17: Top View

    Top View  1. Lanyard Connects to a lanyard hook on the cover.  2. Cable entry hole An entry hole for the cables required for camera operation.  3. Mounting holes Holes for mounting the camera to a mounting surface. Top View...
  • Page 18: H5A-Do Outdoor Dome - Surface Mount

    H5A-DO Outdoor Dome — Surface Mount Cover View  1. Dome cover Vandal resistant dome cover.  2. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  3. Side cable entry cover Covers the side cable entry hole. H5A-DO Outdoor Dome —...
  • Page 19: Top View

    Top View  1. Wall plate mounting screws Screws for mounting the camera to the wall plate.  2. Lanyard Connects to a lanyard hook on the cover.  3. Bottom cable entry hole A bottom entry hole for the cables required for camera operation.  4.
  • Page 20: Wall Plate View

    Wall Plate View  1. Camera mounts Points for mounting the camera body to the wall plate.  2. Cable entry hole An entry hole for the cables required for camera operation.  3. Mounting holes Holes for mounting the wall plate to the following:  A.
  • Page 21: H5A-Dp Outdoor Dome - Pendant Mount

    H5A-DP Outdoor Dome — Pendant Mount Cover View  1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  2. Dome cover Vandal resistant dome cover. H5A-DP Outdoor Dome — Pendant Mount...
  • Page 22: Top View

    Top View  1. Camera mounting screws Screws for securing the camera to the pendant wall mount or the pendant NPT mount.  2. Lanyard Connects to a lanyard hook on the cover. Top View...
  • Page 23: Bottom View

    Bottom View  1. Camera alignment latch A latch for locking the camera into the pendant wall mount or the pendant NPT mount.  2. Camera lanyard hook A hook for suspending the camera from the lanyard provided in the pendant wall mount or the pendant NPT mount.
  • Page 24: Pendant Wall Mount Bracket View

    Pendant Wall Mount Bracket View  1. Bracket mounting holes Points for mounting the pendant wall mount bracket to a mounting surface.  2. Mounting tabs Tabs for placing the pendant wall mount onto the bracket.  3. Mounting points Points for securing the pendant wall mount to the mounting bracket. Pendant Wall Mount Bracket View...
  • Page 25: Pendant Wall Mount View

    Pendant Wall Mount View  1. Pendant wall mount Dome camera mount for walls and other mounting surfaces.  2. Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket.  3. NPT pipe entry hole A 3/4” NPT threaded hole for NPT pipe conduits. Pendant Wall Mount View...
  • Page 26: Pendant Npt Mount View

    Pendant NPT Mount View Note: The NPT pipe, adapter, and lock nut are not supplied by Avigilon and should be sourced separately.  1. 1-1/2” NPT-female to NPT-female adapter An adapter for attaching the pendant NPT mount to an NPT pipe.  2.
  • Page 27: Preparing The Installation

    Preparing the Installation Removing the Dome Cover Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In star- shaped driver to loosen the screws. Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality.
  • Page 28  1. Remove the sealing grommet from the camera.  2. Pull the tab on the grommet to open a hole for the Ethernet cable.  3. Push an Ethernet cable through the grommet by one of the following methods:  a. If the Ethernet cable is uncrimped, push the cable through the grommet.  b.
  • Page 29: Indoor Surface Mount Installation

    Indoor Surface Mount Installation Required Tools and Materials   Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet.   No. 2 Phillips screwdriver — for attaching camera to an electrical box or wall Camera Package Contents Ensure the package contains the following:  ...
  • Page 30: Mounting The Dome Camera Using The Side Cable Entry Hole

    Mounting the Dome Camera Using the Side Cable Entry Hole Perform the following steps if you will be mounting to a surface with the required cables coming out of an external conduit. Use this procedure if the mounting surface cannot be easily cut or when cables must be brought along the outside of the mounting surface.
  • Page 31: Connecting Cables

     3. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the bottom of the camera. For more information on using the sealing grommet, see Inserting Cables through the Sealing Grommet on page 20.  4. Mount the camera onto the wall plate using the wall plate mounting screws. Connecting Cables Refer to the diagrams in Overview on page 1...
  • Page 32: Installing The Dome Cover

      Power over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.   External Power — Connect an external 12 V DC or 24 V AC power source to the power connector block.  6. Check that the Connection Status LED indicator indicates the correct state. For more information, see Connection Status LED Indicator on page 55.
  • Page 33  1. Attach the lanyard to the dome cover.  2. Remove the protective cover on the inside of the dome bubble.  3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.  4. Remove the protective cover on the outside of the dome bubble. Installing the Dome Cover...
  • Page 34: In-Ceiling Mount Installation

    In-Ceiling Mount Installation Required Tools and Materials   Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet.   No. 2 Phillips screwdriver — for attaching the camera to a mounting surface and positioning the clamps.
  • Page 35  1. Use the mounting template to cut an entry hole for the camera and cables into the ceiling.  2. Use a No. 2 Phillips screwdriver to push each of the clamps into the camera. Push the clamp down until the spring is fully compressed, then rotate the clamp counter clockwise into the ready position.  3.
  • Page 36: Mounting The Dome Camera Using The Camera Mounting Holes

    Mounting the Dome Camera using the Camera Mounting Holes Perform the following procedure if you will be mounting the camera to a surface where the clamps cannot be used to secure the camera.  1. Use the mounting template to drill four mounting holes and an entry hole for the camera.  2.
  • Page 37: Connecting Cables

    Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors.  1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.  2.
  • Page 38: Installing The Dome Cover

    Installing the Dome Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view. For more information, see:  ...
  • Page 39: Outdoor Surface Mount Installation

    Outdoor Surface Mount Installation Required Tools and Materials   Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet.   No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface  ...
  • Page 40: Mounting The Dome Camera Using The Side Cable Entry Hole

     4. Drive 3 screws to fasten the wall plate to the ceiling or wall. Note: It is recommended that silicone sealant be applied around the edges of the wall plate gasket to prevent moisture from entering the mounting surface.  5. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the bottom of the camera.
  • Page 41  4. Insert the pipe grommet into the conduit pipe  5. If a flush mount is preferred, remove the wall plate gasket.  6. Drive three screws into the mounting holes to fasten the wall plate to the mounting surface. Note: It is recommended that silicone sealant be applied around the edges of the wall plate gasket to prevent moisture from entering the mounting surface.
  • Page 42  7. Unscrew the side cable entry cover to expose the side cable entry hole.  8. Remove the sealing grommet from the side cable entry hole.  9. Remove the conduit's locking ring and insert the conduit into the side cable entry hole. Mounting the Dome Camera Using the Side Cable Entry Hole...
  • Page 43: Mounting The Dome Camera To An Electrical Box

     10. Fasten the camera body to the wall plate using the wall plate mounting screws.  11. Replace the locking ring to secure the conduit pipe. Mounting the Dome Camera to an Electrical Box Perform the following steps if the required electrical components and cables will be contained in an electrical gang box inside the mounting surface.
  • Page 44: Connecting Cables

     4. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the bottom of the camera. For more information on using the sealing grommet, see Inserting Cables through the Sealing Grommet on page 20.  5. Mount the camera to the wall plate using the wall plate mounting screws. Connecting Cables Refer to the diagrams in Overview on page 1...
  • Page 45: Installing The Dome Cover

    Installing the Dome Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view. For more information, see:  ...
  • Page 46: Pendant Mount Installation

    Pendant Mount Installation Required Tools and Materials   Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet.   Pendant wall mount (H4-MT-WALL1) or Pendant NPT Mount (H4-MT-NPT1)   (Pendant wall mount only) No. 2 Phillips screwdriver — for attaching the pendant wall mount bracket to a mounting surface  ...
  • Page 47: Mounting The Dome Camera To The Pendant Wall Mount

    Mounting the Dome Camera to the Pendant Wall Mount  1. Determine where the cables will enter the pendant wall mount. The cables can either enter through the rear of the mount from a cable entry hole in the mounting surface, or through the 3/4” NPT pipe entry hole on the bottom of the mount from a pipe conduit.
  • Page 48  6. Insert the bracket mounting tabs into the pendant wall mount. Figure 1: 1 — mounting tabs on the bracket, 2 — pendant wall mount screws  7. Tighten the wall mount screws to secure the wall mount to the bracket.  ...
  • Page 49  8. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the camera to hang.  9. Install the sealing grommet with all the required cables. For more information, see Inserting Cables through the Sealing Grommet on page 20.
  • Page 50  11. Secure the camera body to the mount using the camera mounting screws. Mounting the Dome Camera to the Pendant Wall Mount...
  • Page 51: (Optional) Mounting The Dome Camera To The Pendant Npt Mount

    (Optional) Mounting the Dome Camera to the Pendant NPT Mount Tip: It is recommended that the pendant NPT mount is mounted to a 1-1/2” conduit pipe. Note: The NPT pipe, adapter, and lock nut are not supplied by Avigilon and should be sourced separately.
  • Page 52  5. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the camera to hang.  6. Install the sealing grommet with all the required cables. For more information, see Inserting Cables through the Sealing Grommet on page 20.
  • Page 53  8. Secure the camera body to the mount using the camera mounting screws. (Optional) Mounting the Dome Camera to the Pendant NPT Mount...
  • Page 54: Connecting Cables

    Connecting Cables Refer to the diagrams in Overview on page 1 for the location of the different connectors.  1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.  2.
  • Page 55  1. Attach the lanyard to the dome cover.  2. Remove the plastic cover on the inside of the dome bubble.  3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.  4. Remove the plastic cover on the dome bubble. Installing the Dome Cover...
  • Page 56: Connecting To The Camera

    Connecting to the Camera (Optional) Using the USB Wi-Fi Adapter If you have a USB Wi-Fi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's mobile web interface. After you connect to the Wi-Fi signal broadcast by the adapter, you can access the mobile web interface from any mobile device using the following address: http://camera.lan For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi...
  • Page 57: Accessing The Live Video Stream

    Accessing the Live Video Stream Live video stream can be viewed using one of the following methods:   The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on the previous page.  ...
  • Page 58: Configuring The Camera

      In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and Display settings to zoom and focus the camera.  a. Use the zoom buttons to zoom the camera in or out.  b. Click Auto Focus to focus the lens.  c.
  • Page 59: Cable Connections

    Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps:  1.
  • Page 60: Connecting To Microphones, Speakers, And Video Monitors

    Figure 2: Example application.  1. Ground  2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V.  3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
  • Page 61 The video output signal is determined by the camera flicker control setting. When the camera flicker control is set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is PAL.
  • Page 62: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
  • Page 63: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: For models that feature a microSD card slot, resetting the camera will not affect video that has been recorded to the microSD card.
  • Page 64: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
  • Page 65: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble:   Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.  ...
  • Page 66: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...