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Motorola Avigilon H5SL Series Installation Manual

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Installation Guide
Avigilon H5SL Dome Camera Models:
1.3C-H5SL-D1
2.0C-H5SL-D1
3.0C-H5SL-D1
5.0C-H5SL-D1
1.3C-H5SL-D1-IR
2.0C-H5SL-D1-IR
3.0C-H5SL-D1-IR
5.0C-H5SL-D1-IR
1.3C-H5SL-DO1-IR
2.0C-H5SL-DO1-IR
3.0C-H5SL-DO1-IR
5.0C-H5SL-DO1-IR

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Table of Contents
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  Also See for Motorola Avigilon H5SL Series

  Summary of Contents for Motorola Avigilon H5SL Series

  • Page 1 Installation Guide Avigilon H5SL Dome Camera Models: 1.3C-H5SL-D1 1.3C-H5SL-D1-IR 1.3C-H5SL-DO1-IR 2.0C-H5SL-D1 2.0C-H5SL-D1-IR 2.0C-H5SL-DO1-IR 3.0C-H5SL-D1 3.0C-H5SL-D1-IR 3.0C-H5SL-DO1-IR 5.0C-H5SL-D1 5.0C-H5SL-D1-IR 5.0C-H5SL-DO1-IR...
  • Page 2 Legal Notices ©  2019, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark.
  • Page 3 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 4 Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Table Of Contents

    Table of Contents Overview Camera Base Front View Camera Base Rear View Camera Base Bottom View Cover View, Surface Mount Mounting Adapter View, Surface Mount Cover View, In-Ceiling Mount Mounting Adapter View, In-Ceiling Mount Cover View, Pendant Wall Mount NPT Adapter View, Pendant Mount Pendant Wall Mount Bracket View Pendant Wall Mount View Surface Mount Installation...
  • Page 6 Required Tools and Materials Package Content Installation Steps Removing the Dome Cover Inserting Cables through the Sealing Grommet Mounting the Dome Camera to a Pipe (Optional) Mounting the Dome Camera to the Pendant Wall Mount Installing the Camera Base to the Mounting Adapter Installing the Dome Cover Connecting to the Camera (Optional) Using the USB Wi-Fi Adapter...
  • Page 7: Overview

    Overview Camera Base Front View 1. IR illuminator Provides scene illumination in the IR spectrum. Only available on -IR models. 2. Ethernet port Accepts power and Ethernet connection to the network. The camera can only be powered by Power over Ethernet (PoE). Server communication and image data transmission also occur over this connection.
  • Page 8: Camera Base Rear View

    Camera Base Rear View Displayed IR illuminators only available on -IR models. 1. Azimuth control Provides control of the image angle. 2. I/O connector block Provides connections to external input/output and audio devices. 3. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter. 4.
  • Page 9: Camera Base Bottom View

    Camera Base Bottom View 1. Cable entry hole An entry hole for the cables required for camera operation. 2. Lanyard anchor The safety lanyard attaches to the anchor to prevent the camera from falling during installation. 3. Vent Vent to allow moisture vapor to escape the sealed housing and equalize pressure. Only available on H5SL-DO models.
  • Page 10: Cover View, Surface Mount

    Cover View, Surface Mount 1. Dome cover Vandal resistant dome cover. Only available on H5SL-DO models. Dome covers for H5SL-D models are not vandal resistant. 2. Surface mount adapter Used to mount the dome camera to a wall, ceiling or electrical box. 3.
  • Page 11: Mounting Adapter View, Surface Mount

    Mounting Adapter View, Surface Mount 1. Lanyard Connects to the lanyard anchor on the camera base. 2. Camera housing clips Snaps to hold camera module during installation. 3. Cable entry hole An entry hole for the cables required for camera operation. 4.
  • Page 12: Cover View, In-Ceiling Mount

    Cover View, In-Ceiling Mount 1. In-ceiling mount adapter Used to mount the dome camera to a wall, ceiling or electrical box. 2. Dome cover Vandal resistant dome cover. Only available on H5SL-DO models. Dome covers for H5SL-D models are not vandal resistant. 3.
  • Page 13: Mounting Adapter View, In-Ceiling Mount

    Mounting Adapter View, In-Ceiling Mount 1. Camera housing clips Snaps to hold camera module during installation. 2. Lanyard Connects to the lanyard anchor on the camera base. 3. Clamps Manually adjustable clamps for securing the dome camera to the ceiling. 4.
  • Page 14: Cover View, Pendant Wall Mount

    Cover View, Pendant Wall Mount 1. Pendant wall mount (optional) Used with the NPT adapter to mount the dome camera to a wall in pendant installations. 2. NPT adapter Used to mount the dome camera to NPT pipes. 3. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.
  • Page 15: Npt Adapter View, Pendant Mount

    NPT Adapter View, Pendant Mount 1. Camera housing clips Snaps to hold camera module during installation. 2. Lanyard Connects to the lanyard anchor on the camera base. 3. 1-1/2” NPT thread mount Standard male 1-1/2” NPT thread mount for mounting the dome camera to a pole or bracket. NPT Adapter View, Pendant Mount...
  • Page 16: Pendant Wall Mount Bracket View

    Pendant Wall Mount Bracket View 1. Bracket mounting holes Points for mounting the pendant wall mount bracket to a mounting surface. 2. Mounting tabs Tabs for placing the pendant wall mount onto the bracket. 3. Mounting points Points for securing the pendant wall mount to the mounting bracket. Pendant Wall Mount Bracket View...
  • Page 17: Pendant Wall Mount View

    Pendant Wall Mount View 1. 1-1/2” NPS thread mount Female NPS thread mount for pendant camera installations. 2. Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket. 3. NPT pipe entry hole A 3/4” NPT threaded hole for NPT pipe conduits. Pendant Wall Mount View...
  • Page 18: Surface Mount Installation

    Surface Mount Installation Required Tools and Materials The following tools are required to complete the installation but are not included in the package: No. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface. Camera Package Contents Ensure the package contains the following: Avigilon H5SL Dome Camera (Indoor model —...
  • Page 19: Removing The Dome Cover

    Removing the Dome Cover Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. Keep the protective covers on the outside of the dome bubble until the installation is complete. Remove the dome cover by releasing the elastic strap holding the dome cover to the camera base.
  • Page 20: Using The Surface Mount Adapter

    a. If the Ethernet cable is uncrimped, push the cable through the grommet. b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet connector then push the cable through the grommet. Ensure that the orientation of the cable and grommet matches the one shown in the image. 3.
  • Page 21: Mounting The Dome Camera Using The Side Cable Entry

    1. Use the mounting template to drill 4 mounting holes into the mounting surface and drill the cable entry hole. 2. Pull the required cables through the cable entry hole. Make sure the cables are threaded through the sealing grommet from the camera base. For more information, see Inserting Cables through the Sealing Grommet on page 30 3.
  • Page 22 4. Depending on the conduit used, make the required adjustments to the side cable entry hole: If you are using a 1/2" or 20 mm interior conduit, install the provided side conduit cover on to the mounting adapter. If using ¾” or 25 mm interior conduit, remove the center knockout piece on the provided side conduit cover then install the side conduit cover on to the mounting adapter.
  • Page 23 If using ½” or ¾” exterior conduit, install a conduit plate to an external conduit adapter, then slide the mounting adapter over the conduit and plate assembly. Ensure the plate is compatible with the type of conduit used. If you are installing the outdoor model (H5SL-DO), you may need to cut off part of the rubber gasket on the mounting adapter to make room for the plate.
  • Page 24: Mounting The Dome Camera To An Electrical Box

    5. Drive 4 screws to fasten the mounting adapter to the ceiling or wall. Mounting the Dome Camera to an Electrical Box Perform the following steps if the required electrical components and cables will be contained in an electrical gang box inside the mounting surface. 1.
  • Page 25: Installing The Camera Base To The Mounting Adapter

    Installing the Camera Base to the Mounting Adapter After you install the mounting adapter, mount the camera base to the adapter. 1. Attach the lanyard on the mounting adapter to the anchor on the camera base. 2. Pull the required cables through the cable entry hole on the camera base. 3.
  • Page 26: Installing The Dome Cover

    Installing the Dome Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view. For more information, see: Connecting to the Camera on page 39 Aiming the Dome Camera on page 40 Zooming and Focusing the Dome Camera on page 42...
  • Page 27: In-Ceiling Mount Installation

    In-Ceiling Mount Installation Required Tools and Materials The following tools are required to complete the installation but are not included in the package: Appropriate tool for cutting the entry hole in the mounting surface Camera Package Contents Ensure the dome camera package contains the following: Avigilon H5SL Dome Camera (Indoor model —...
  • Page 28: Removing The Dome Cover

    Removing the Dome Cover Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. Keep the protective covers on the outside of the dome bubble until the installation is complete. Remove the dome cover by releasing the elastic strap holding the dome cover to the camera base.
  • Page 29: Using The In-Ceiling Mounting Adapter

    a. If the Ethernet cable is uncrimped, push the cable through the grommet. b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet connector then push the cable through the grommet. Ensure that the orientation of the cable and grommet matches the one shown in the image. 3.
  • Page 30 1. Use the in-ceiling mounting template to cut an entry hole for the camera into the ceiling. 2. Insert the in-ceiling mounting adapter into the entry hole then pull the sealing grommet with the required cables through the adapter. Using the In-Ceiling Mounting Adapter...
  • Page 31 3. Pull off the clamp retainer holding the clamps in place. 4. Push the orange clamp handles up so that the metal arms extend outside the mounting adapter. Using the In-Ceiling Mounting Adapter...
  • Page 32: Installing The Camera Base To The Mounting Adapter

    5. With your thumb on the outside edge of the mounting adapter and your forefinger on one of the orange clamp handles, pinch the clamp down until the clamp is secured. 6. Repeat the previous step on the other side. Make sure both clamps are level and horizontal. Installing the Camera Base to the Mounting Adapter After you install the mounting adapter, mount the camera base to the adapter.
  • Page 33 1. Attach the lanyard on the mounting adapter to the anchor on the camera base. 2. Pull the required cables through the cable entry hole on the camera base. 3. Install the grommet into the cable entry hole on the camera base. Make sure the grommet flange is securely seated on the inside and outside of the cable entry hole.
  • Page 34: Installing The Dome Cover

    6. Align the orange arrow on the camera base to the orange arrow on the mounting adapter, then press the camera base into the mounting adapter. The camera base clicks into place and is held securely. Installing the Dome Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view.
  • Page 35: Pendant Mount Installation

    Pendant Mount Installation Required Tools and Materials The following tools are required to complete the installation but are not included in the package: No. 2 Phillips screwdriver — for attaching the pendant wall mount bracket to the mounting surface. Package Content Ensure the dome camera package contains the following: Avigilon H5SL Dome Camera (Indoor model —...
  • Page 36: Installation Steps

    Pendant wall mount Mounting template sticker T20 Pin-In star-shaped driver 4 concrete anchors (#8-10) 4 screws (#8 x 1.25) RJ-45 grommet piercing cap Teflon sealing tape Installation Steps Complete the following sections to install the device. Removing the Dome Cover Note: Be careful not to scratch or touch the dome bubble.
  • Page 37: Mounting The Dome Camera To A Pipe

    1. Remove the sealing grommet from the camera base. 2. Push the Ethernet cable through the grommet. If you are installing the indoor model (H5SL-D), you should be able to simply push the cable, crimped or uncrimped, through the grommet by hand. If you are installing the outdoor model (H5SL-DO), use one of the following methods: a.
  • Page 38: (Optional) Mounting The Dome Camera To The Pendant Wall Mount

    1. Pull the required cables through the NPT conduit pipe. 2. Apply thread seal tape to the pipe and screw on the 1-1/2” NPT female to NPT female pipe adapter. 3. Screw the lock nut onto the NPT adapter. 4. Apply thread seal tape to the NPT adapter and screw it into the pipe adapter. Make sure the parts are assembled in this order from NPT conduit pipe to camera adapter: a.
  • Page 39 2. Use the provided mounting template to drill four mounting holes into the mounting surface. If you are using the rear cable entry hole, also drill the cable entry hole into the mounting surface. 3. Fasten the pendant wall mount bracket to the mounting surface. 4.
  • Page 40 6. Tighten the wall mount screws to secure the wall mount to the bracket. Use the T20 star-shaped key provided in the camera package. (Optional) Mounting the Dome Camera to the Pendant Wall Mount...
  • Page 41 7. Loosely thread the lock nut onto the NPT adapter, then secure the NPT adapter into the pendant wall mount. 8. Carefully tighten the lock nut until the NPT adapter is secured to the wall mount. (Optional) Mounting the Dome Camera to the Pendant Wall Mount...
  • Page 42: Installing The Camera Base To The Mounting Adapter

    Installing the Camera Base to the Mounting Adapter After you install the mounting adapter, mount the camera base to the adapter. 1. Attach the lanyard on the mounting adapter to the anchor on the camera base. 2. Pull the required cables through the cable entry hole on the camera base. 3.
  • Page 43: Installing The Dome Cover

    the camera base into the mounting adapter. The camera base clicks into place and is held securely. Installing the Dome Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view. For more information, see: Connecting to the Camera on page 39 Aiming the Dome Camera on page 40 Zooming and Focusing the Dome Camera on page 42...
  • Page 44 1. Attach the dome cover to the base by tightening the screws with the star-shaped driver. 2. Remove the protective cover on the outside of the dome bubble. Installing the Dome Cover...
  • Page 45: Connecting To The Camera

    Connecting to the Camera (Optional) Using the USB Wi-Fi Adapter If you have a USB Wi-Fi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's mobile web interface. After you connect to the Wi-Fi signal broadcast by the adapter, you can access the mobile web interface from any mobile device using the following address: http://camera.lan For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi...
  • Page 46: Accessing The Live Video Stream

    Accessing the Live Video Stream Live video stream can be viewed using one of the following methods: The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on the previous page. Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, the Avigilon Control Center software).
  • Page 47: (Optional) Configuring Microsd Card Storage

    3. Adjust the tilt angle of the camera as needed. Avigilon recommends that you adjust the tilt angle within the range indicated by the markings for best results. Tilting the camera past these markings is possible, but may result in infrared reflections beyond an acceptable level.
  • Page 48: Zooming And Focusing The Dome Camera

    1. Insert a microSD card into the camera. CAUTION — Do not force the microSD card into the camera or you may damage the card and the camera. 2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
  • Page 49: For More Information

    Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide. 1.
  • Page 50: Connecting To External Audio And I/O Devices

    Connecting to External Audio and I/O Devices Important: This product is intended to be supplied by Power over Ethernet (PoE). Do NOT connect auxiliary power to the audio or I/O terminal block or the camera will be damaged. WARNING — This product is intended to be supplied by Power over Ethernet (PoE) that is a “Limited Power Source”...
  • Page 51: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
  • Page 52: Removing The Dome Camera From The Mounting Adapter

    Removing the Dome Camera from the Mounting Adapter 1. Loosen the star-shaped screws and remove the dome cover. 2. Locate the small orange arrows that point at the camera housing clips. 3. Insert a flat head screwdriver or grommet piercing cap against one of the camera housing clips. 4.
  • Page 53: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: 1.
  • Page 54: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...