Motorola hellosecurity User Manual
Motorola hellosecurity User Manual

Motorola hellosecurity User Manual

2 megapixel lpr network camera


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2 Megapixel
LPR Network Camera
User Manual
Please read this instruction carefully before using the product and keep it for further reference.


Table of Contents

Summary of Contents for Motorola hellosecurity

  • Page 1 2 Megapixel LPR Network Camera User Manual Please read this instruction carefully before using the product and keep it for further reference.
  • Page 2 Notes on Safety  This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source', 'LPS' on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and Tma=60 Deg.C.
  • Page 3 CE Information The products have been manufactured to comply with the following directives. EMC Directive 2014/30/EU RoHS The products have designed and manufactured in accordance with Directive EU RoHS Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.
  • Page 4: Table Of Contents

    Table of Contents Introduction ........................1 Network Connection ...................... 2 LAN ..............................2 2.1.1 Access through IP-Tool ....................2 2.1.2 Directly Access through IE ..................... 4 WAN ............................... 5 Live View ........................8 Network Camera Configuration ................. 10 System Configuration........................10 4.1.1 Basic Information ......................
  • Page 5 Network Camera User Manual 4.6.10 FTP ..........................40 4.6.11 HTTPS.......................... 41 4.6.12 P2P (Optional) ......................42 4.6.13 QoS..........................43 Security Configuration ........................43 4.7.1 User Configuration ....................... 43 4.7.2 Online User ........................45 4.7.3 Block and Allow Lists ....................45 4.7.4 Security Management ....................
  • Page 6: Introduction

    Network Camera User Manual 1 Introduction Main Features  ICR auto switch, true day/night  3D DNR, WDR  BLC, Defog, Anti-flicker, smart IR, corridor mode  ROI coding  Abnormal video signal detection (scene change, video blur detection, video color cast detection), license plate recognition ...
  • Page 7: Network Connection

    Network Camera User Manual 2 Network Connection Connect camera via LAN or WAN. Here only take IE browser for example. The details are as follows: 2.1 LAN In LAN, there are two ways to access IP-Cam: 1. access through IP-Tool; 2. directly access through IE browser.
  • Page 8 Network Camera User Manual For example, the IP address of your computer is So the IP address of the camera shall be changed to 192.168.1.X. After modification, please enter the password of the administrator and click the “Modify” button to modify the setting. ...
  • Page 9: Directly Access Through Ie

    Network Camera User Manual The system will pop up the above-mentioned textbox to ask you to change the default password. It is strongly recommended to change the default password for account security. If “Do not show again” is checked, the textbox will not appear next time. 2.1.2 Directly Access through IE The default network settings are as shown below: IP address:
  • Page 10: Wan

    Network Camera User Manual ② Open the IE browser and enter the default address of IP-CAM and confirm. ③ Follow directions to download and install the Active X control. ④ Enter the default username and password in the login window and then enter to view. 2.2 WAN ...
  • Page 11 Network Camera User Manual IP Setup ③ Go to the router’s management interface through IE browser to forward the IP address and port of the camera in the “Virtual Server”. Router Setup ④ Open the IE browser and enter its WAN IP and http port to access. (For example, if the http port is changed to 81, please enter “”...
  • Page 12 Network Camera User Manual ② Go to Config NetworkTCP/IPPPPoE Config menu. Enable PPPoE and then enter the user name and password from your internet service provider. ③ Go to Config NetworkDDNS menu. Before configuring the DDNS, please apply for a domain name first.
  • Page 13: Live View

    Network Camera User Manual 3 Live View After logging in, the following window will be shown. The following table is the instructions of the icons on the live view interface. Icon Description Icon Description Original size Zoom out Fit correct scale Zoom/Focus control Auto (fill the window) SD card recording indicator...
  • Page 14 Network Camera User Manual the corresponding events are enabled. In full screen mode, double click on the mouse to exit or press the ESC key on the keyboard. Click AZ control button to show AZ control panel. The descriptions of the control panel are as follows: Icon Description...
  • Page 15: Network Camera Configuration

    Network Camera User Manual 4 Network Camera Configuration In the Webcam client, choose “Config” to go to the configuration interface. Note: Wherever applicable, click the “Save” button to save the settings. 4.1 System Configuration 4.1.1 Basic Information In the “Basic Information” interface, the system information of the device is listed. Some versions may support device ID and QR code.
  • Page 16: Local Config

    Network Camera User Manual Select the time zone and DST as required. Click the “Date and Time” tab to set the time mode. 4.1.3 Local Config Go to ConfigSystemLocal Config to set up the storage path of captured pictures and recorded videos on the local PC.
  • Page 17 Network Camera User Manual  SD Card Management Click the “Format” button to format the SD card. All data will be cleared by clicking this button. Click the “Eject” button to stop writing data to SD card. Then the SD card can be ejected safely.
  • Page 18 Network Camera User Manual Set the alarm time from Monday to Sunday for a single week. Each day is divided in one hour increments. Green means scheduled. Blank means unscheduled. “Add”: Add the schedule for a special day. Drag the mouse to set the time on the timeline. “Erase”: Delete the schedule.
  • Page 19: Image Configuration

    Network Camera User Manual 4.2 Image Configuration Image Configuration includes Display, Video/Audio, OSD, Video Mask and ROI Config. 4.2.1 Display Configuration Go to ImageDisplay interface as shown below. The image’s brightness, contrast, hue and saturation and so on for common, day and night mode can be set up separately. The image effect can be quickly seen by switching the configuration file.
  • Page 20 Network Camera User Manual Backlight Compensation (BLC):  Off: disables the backlight compensation function. It is the default mode.  HWDR: WDR can adjust the camera to provide a better image when there are both very bright and very dark areas simultaneously in the field of the view by lowering the brightness of the bright area and increasing the brightness of the dark area.
  • Page 21: Video / Audio Configuration

    Network Camera User Manual Drag “ ” icons to set the time of day and night. Blue means day time and blank means night time. If the current mode of camera parameters is set to schedule, the image configuration mode will automatically switch between day and night according to the schedule. 4.2.2 Video / Audio Configuration Go to ImageVideo / Audio interface as shown below.
  • Page 22: Osd Configuration

    Network Camera User Manual Video Quality: It can be adjusted when the mode is set to VBR. The higher the image quality, the more bitrate will be required. I Frame interval: It determines how many frames are allowed between a “group of pictures”. When a new scene begins in a video, until that scene ends, the entire group of frames (or pictures) can be considered as a group of pictures.
  • Page 23: Video Mask

    Network Camera User Manual the “Save” button to save the settings. Picture Overlap Settings: Check “OSD Content1”, choose “Picture Overlay” and click “Browse” to select the overlap picture. Then click “Upload” to upload the overlap picture. The pixel of the image shall not exceed 200*200, or it cannot be uploaded.
  • Page 24: Roi Configuration

    Network Camera User Manual To clear the video mask: Click the “Clear” button to delete the current video mask area. 4.2.5 ROI Configuration Go to ImageROI Config interface as shown below. An area in the image can be set as a region of interest.
  • Page 25: Lens Control

    Network Camera User Manual 4.2.6 Lens Control This function is only available for the model with motorized zoom lens. Within this section, zoom and focus can be controlled. If the image is out of focus after a manual adjustment, one key focus can be used to set the focus automatically. Go to ConfigImage Zoom/Focus interface to set.
  • Page 26: Alarm Configuration

    Network Camera User Manual 4.4 Alarm Configuration 4.4.1 Motion Detection Go to AlarmMotion Detection to set motion detection alarm. 1. Check “Enable” check box to activate motion based alarms. If unchecked, the camera will not send out any signals to trigger motion-based recording to the NVR or CMS, even if there is motion in the video.
  • Page 27: Other Alarms

    Network Camera User Manual 2. Set motion detection area and sensitivity. Click the “Area and Sensitivity” tab to go to the interface as shown below. Move the “Sensitivity” scroll bar to set the sensitivity. Higher sensitivity value means that motion will be triggered more easily. Select “Add”...
  • Page 28 Network Camera User Manual 2. Click “Enable” and set the alarm holding time. 3. Set alarm trigger options. Trigger alarm out, Email and FTP. The setup steps are the same as motion detection. Please refer to motion detection chapter for details. ...
  • Page 29: Alarm In

    Network Camera User Manual 3. Trigger alarm out. When the camera is disconnected, the system will trigger the alarm out. 4.4.3 Alarm In To set sensor alarm (alarm in): Go to ConfigAlarmAlarm In interface as shown below. 1. Click “Enable” and set the alarm type, alarm holding time and sensor name. 2.
  • Page 30: Alarm Out

    Network Camera User Manual 4.4.4 Alarm Out This function is only available for some models. Go to ConfigAlarmAlarm Out. Alarm Out ID: For the model with two alarm output interfaces, please select the alarm out ID first as shown in the above left picture. Alarm Out Mode: Alarm linkage, manual operation, day/night switch linkage and timing are optional.
  • Page 31: Alarm Server

    Network Camera User Manual Day/Night Switch Linkage: Having selected this mode, select the alarm type and then choose to open or close alarm out when the camera switches to day mode or night mode. Timing: Select the alarm type. Then click “Add” and drag the mouse on the timeline to set the schedule of alarm out;...
  • Page 32: Exception Settings

    Network Camera User Manual  At any time of day or night, please make sure the image of the camera is clear and with adequate and even light, avoiding overexposure or too much darkness on both sides. 4.5.1 Exception Settings This function can detect changes in the surveillance environment affected by the external factors.
  • Page 33: Anpr Settings

    Network Camera User Manual Drag the slider to set the sensitivity value or directly enter the sensitivity value in the textbox. Click “Save” button to save the settings. The sensitivity value of Scene Change Detection: The higher the value is, the more sensitive the system responds to the amplitude of the scene change.
  • Page 34 Network Camera User Manual To set the detection area: Click “Draw Area” and drag the border lines of the rectangle to modify its size. Click “Stop Draw” to stop drawing the area. Click “Clear” to clear the area. Then set the detectable size by defining the maximum value and the minimum value (The default size range of a single number plate image occupies from 5% to 50% of the entire image).
  • Page 35 Network Camera User Manual  Add vehicles Click “Add” to show a vehicle adding box as shown in the above figure. Enter the license plate number, select list type, start and end time, enter owner and license plate type. Then click “Save”...
  • Page 36 Network Camera User Manual Set the fault tolerance, alarm list and check “alarm out”. Finally, click “Save” to save all the settings. Allow fault character(s) of the plate number: up to 2 characters are allowed. For example, if “2” is selected, the captured license plate will be matched successfully and trigger the corresponding alarm even if there are 2 characters (or less) of the captured license plate not matched with the license plate of the alarm list.
  • Page 37 Network Camera User Manual picture, the matched details will pop up as shown below. ※ Configuration requirements of camera and surrounding area  The monitoring image shall try to cover the lane, entering/exiting vehicles and these vehicles’ plate number shall be always seen in the video. ...
  • Page 38: Network Configuration

    Network Camera User Manual  The depression angle of the camera shall range from 10° to 15° .  If the camera is installed on the side of the road, the pan angle of the camera shall range from 0° to 20° . ...
  • Page 39 Network Camera User Manual connection. Use IP address (take IPv4 for example)-There are two options for IP setup: obtain an IP address automatically by DHCP and use the following IP address. Please choose one of the options as needed. Test: Test the effectiveness of the IP address by clicking this button. Use PPPoE-Click the “PPPoE Config”...
  • Page 40: Port

    Network Camera User Manual 4.6.2 Port Go to ConfigNetworkPort interface as shown below. HTTP port, Data port and RTSP port can be set. HTTP Port: The default HTTP port is 80. It can be changed to any port which is not occupied.
  • Page 41 Network Camera User Manual 2. Apply for a domain name. Take for example. Enter in the IE address bar to visit its website. Then Click the “Registration” button. Create domain name. After the domain name is successfully applied for, the domain name will be listed as below. 3.
  • Page 42: Snmp

    Network Camera User Manual 4. Click the “Save” button to save the settings. 4.6.5 SNMP To get camera status, parameters and alarm information and remotely manage the camera, the SNMP function can be used. Before using SNMP, please install an SNMP management tool and set the parameters of the SNMP, such as SNMP port, trap address.
  • Page 43: 802.1X

    Network Camera User Manual Note: Please use the different version in accordance with the security level you required. The higher the version is, the higher the level of the security is. 4.6.6 802.1x If it is enabled, the camera’s data can be protected. When the camera is connected to the network protected by the IEE802.1x, user authentication is needed.
  • Page 44: Upnp

    Network Camera User Manual Multicast Address Main stream: The address format is “rtsp://IP address: rtsp port/profile1?transportmode=mcast”. Sub stream: The address format is “rtsp://IP address: rtsp port/profile2?transportmode=mcast”. Third stream: The address format is “rtsp://IP address: rtsp port/profile3?transportmode=mcast”. Audio: Having entered the main/sub stream in a VLC player, the video and audio will play automatically.
  • Page 45: Ftp

    Network Camera User Manual Sender Address: sender’s e-mail address. User name and password: sender’s user name and password. Server Address: The SMTP IP address or host name. Select the secure connection type at the “Secure Connection” pull-down list according to what’s required.
  • Page 46: Https

    Network Camera User Manual Server Name: The name of the FTP server. Server Address: The IP address or domain name of the FTP. Upload Path: The directory where files will be uploaded to. Port: The port of the FTP server. User Name and Password: The username and password that are used to login to the FTP server.
  • Page 47: P2P (Optional)

    Network Camera User Manual * If there is a signed certificate, click “Browse” to select it and then click “Install” to install it. * Click “Create a private certificate” to enter the following creation interface. Click the “Create” button to create a private certificate. Enter the country (only two letters available), domain (camera’s IP address/domain), validity date, password, province/state, region and so on.
  • Page 48: Qos

    Network Camera User Manual 4.6.13 QoS QoS (Quality of Service) function is used to provide different quality of services for different network applications. With the deficient bandwidth, the router or switch will sort the data streams and transfer them according to their priority to solve the network delay and network congestion by using this function.
  • Page 49 Network Camera User Manual 2. Enter user name in the “User Name” textbox. 3. Enter the password in the “Password” and “Confirm Password” textbox. Please set the password according to the requirement of the password security level (Go to ConfigSecuritySecurity ManagementPassword Security interface to set the security level).
  • Page 50: Online User

    Network Camera User Manual 4.7.2 Online User Go to ConfigSecurityOnline User to view the user who is viewing the live video. An administrator user can kick out all the other users (including other administrators). 4.7.3 Block and Allow Lists Go to ConfigSecurityBlock and Allow Lists as shown below. The setup steps are as follows: Check the “Enable address filtering”...
  • Page 51: Maintenance Configuration

    Network Camera User Manual  Password Security Please set the password level and expiration time as needed. Password Level: Weak, Medium or Strong. Weak level: Numbers, special characters, upper or lower case letters can be used. You can choose one of them or any combination of them when setting the password. Medium Level: 9~15 characters, including at least two of the following categories: numbers, special characters, upper case letters and lower case letters.
  • Page 52: Reboot

    Network Camera User Manual  Import & Export Settings Configuration settings of the camera can be exported form a camera into another camera. 1. Click “Browse” to select the save path for import or export information on the PC. 2. Click the “Import Setting” or “Export Setting” button. ...
  • Page 53 Network Camera User Manual 2. Select the main type, sub type, start and end time. 3. Click “Search” to view the operation log. 4. Click “Export” to export the operation log.
  • Page 54: Search

    Network Camera User Manual 5 Search 5.1 Image Search Click Search to go to the interface as shown below. Images that are saved on the SD card can be found here.  Local Image Search Choose “Picture”—“Local”. Set time: Select date and choose the start and end time. Click to search the images.
  • Page 55 Network Camera User Manual  SD Card Image Search Choose “Picture”—“SD Card”. Set time: Select date and choose the start and end time. Choose the alarm events at the bottom of the interface. Click to search the images. Double click a file name in the list to view the captured photos. Click to return to the previous interface.
  • Page 56: Video Search

    Network Camera User Manual 5.2 Video Search 5.2.1 Local Video Search Click Search to go to the interface as shown below. Videos were recorded locally to the PC can be played in this interface. Choose “Record”—“Local”. Set search time: Select the date and choose the start and end time. Click to search the images.
  • Page 57: Sd Card Video Search

    Network Camera User Manual Icon Description Icon Description Play button. After pausing the video, click this button Pause button to continue playing. Stop button Speed down Speed up Watermark display Enable / disable audio; drag the slider to adjust the volume after enabling audio.
  • Page 58 Network Camera User Manual The time table can be shown in 24H/12H/2H/1H format by clicking the corresponding buttons. Video clip and downloading Search the video files according to the above mentioned steps. Select the start time by clicking on the time table. Click to set the start time and then this button turns blue ( Select the end time by clicking on the time table.
  • Page 59: Appendix

    Network Camera User Manual Appendix Appendix 1 Troubleshooting How to find the password? A:Reset the device to the default factory settings. Default IP:; User name: admin; Password: 123456 Fail to connect devices through IE browser. A: Network is not well connected. Check the connection and make sure it is connected well. B: IP address is not available.
  • Page 60 Network Camera User Manual No sound can be heard. A:Audio input device is not connected. Please connect and try again. B: Audio function is not enabled at the corresponding channel. Please enable this function.
  • Page 61: Appendix 2 Specifications

    Network Camera User Manual Appendix 2 Specifications Specification /Model 2MP ANPR Box Network Camera Image Sensor 1/2.8"CMOS Image Size 1920× 1080 Electronic Shutter 1/25s~1/100000s Iris Type DC Iris Camera Min. llumination Color: 0.0026 lux@F1.2, AGC ON Lens Mount Day&Night 120dB Digital NR 3D DNR Video Compression...
  • Page 62 Network Camera User Manual Specification /Model 2MP LPR Bullet Network Camera Image Sensor 1/2.8"CMOS Image Size 1920× 1080 Electronic Shutter 1/25s~1/100000s Iris Type DC Iris 0.0026lux@F1.2, AGC ON; 0 lux with IR; Min. llumination 0.005 lux@F1.4, AGC ON; 0 lux with IR 2.8~12mm@F1.4, (motorized), horizontal field of view:103.4°...
  • Page 63 Manufactured, distributed or sold by MDX Electronics, LLC, official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2020 Motorola Mobility LLC. All rights reserved.

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