Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
Use only UL-listed mounting bracket suitable for the mounting surface and minimum 0.7 kg (1.6 lb) weight. Use of controls or adjustments or performance of procedures other than those specified in this document may result in hazardous radiation exposure. If used outdoors, an approved outdoor mounting adapter or enclosure is required. Consult with Avigilon for more information.
Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
Table of Contents Overview Front View Rear View Installation Required Tools and Materials Camera Package Contents Installation Steps Mounting the Camera Connecting Cables Initializing a Camera Username and Password (Optional) Using the USB Wi-Fi Adapter Assigning an IP Address Accessing the Live Video Stream Aiming and Focusing the Camera (Optional) Configuring SD Card Storage Configuring the Camera...
Overview Front View 1. Camera mounts Provides mounting points for the camera. Mounts accept 1/4”-20 x 5/16" max thread UNC bolts commonly found on tripods and mounting brackets. 2. Serial number tag Device information, product serial number and part number label. Overview...
Rear View 1. I/O connector block Provides connections to external input/output devices. 2. Audio/video connector Accepts a mini-jack connector (3.5 mm). 3. Connection status LED indicator Provides information about device operation. For more information, see Connection Status LED Indicator on page 12.
Accepts an SD card for onboard storage. 8. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter. Rear View...
Installation Required Tools and Materials Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet. Mounting bracket, enclosure or tripod. Camera Package Contents Avigilon H5A IP Box Camera Installation Steps Complete the following sections to install the device.
For more information see Connecting to Microphones, Speakers, and Video Monitors on page 10. 4. Connect power using one of the following methods: Power over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on. External Power — Connect an external 12 V DC or 24 V AC power source to the power connector block.
(Optional) Using the USB Wi-Fi Adapter If you have a USB Wi-Fi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's mobile web interface. After you connect to the Wi-Fi signal broadcast by the adapter, you can access the mobile web interface from any mobile device using the following address: http://camera.lan For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi...
Cameras manufactured after January 1, 2020: these cameras do not have a default username or password and will be in a factory default state. You must create a user with administrator privileges before the camera is operational. For more information, see Initializing a Camera Username and Password on page 5.
(Optional) Configuring SD Card Storage To use the camera's SD card storage feature, you must insert an SD card into the card slot. It is recommended that the SD card have a capacity of 8 GB or more and a write speed of class 10 or better. If the SD card does not meet the recommended capacity or write speed, the recording performance may suffer and result in the loss of frames or footage.
Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps: 1.
Figure 1: Example application. 1. Ground 2. Relay Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V. 3. Relay Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Note: The camera only supports line level mono audio input and an NTSC or PAL video output. The video output signal is determined by the camera flicker control setting. When the camera flicker control is set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is PAL.
Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: For models that feature a microSD card slot, resetting the camera will not affect video that has been recorded to the microSD card.
Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...