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5. 1 Troubleshooting
Upgrading from older Power Sharing Versions
As Power Sharing is a functionality that is working across our charging stations, and not only on
a single one, all chargers must work the same.
Therefore, when upgrading from an older version of Power Sharing, you need to update the Sof-
tware of all of them. Our user guides explain you the update process.
Once the update of all chargers of the system has been performed, follow the chapter 4 of this
manual. After, you are good to go.
Please take into account that the setup of the system (Chapter 1 and 2 of this manual) is kept
identical
Charger(s) have a red LED/HALO/top screen
•
After the start up, this is the default colour on a power sharing net. If it lasts more than
around 30 seconds, then check that the net is configured properly. If not, set the net and
wait from 5 to 30 seconds.
•
Make sure that the nº of chargers includes the master.
•
Make sure that the maximum current per phase is set properly and that is higher than the
minimum to be assigned.
Charger(s) have a blinking green LED/HALO or on Commander appears
the message "Slave not paired with the power sharing network on the
Power Sharing menu".
•
Poor contact on the CAN cables. Check that all the CAN cables are properly connected on
the chargers.
•
Wrong resistor value between CAN lines. Power off all the charger and measure the Ohm
resistor between CAN-H and CAN-L, it mut be around 60 Ohms.
Resistor's value between CAN lines is different than 60 Ohms
•
If it is higher is because there's only one charger with the terminal resistors. If it is lowe is
beacuse there are more than 2 charger with terminal resistors.
•
Make sure that the two ends of the line have the "T" switch (if there's the switch) selected
or that the resistors are on the correspondant chargers.
EN - V2.0
INSTALLATION GUIDE
18
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