iStorage datAshur Pro2 User Manual

iStorage datAshur Pro2 User Manual

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Please make sure you remember your PIN (password), without it there
is no way to access the data on the drive.
If you are having difficulty using your datAshur PRO
please contact our support team by email -
2
support@istorage-uk.com or by phone on +44 (0) 20 8991 6260.
#1
www.istorage-uk.com

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Summary of Contents for iStorage datAshur Pro2

  • Page 1 Please make sure you remember your PIN (password), without it there is no way to access the data on the drive. If you are having difficulty using your datAshur PRO please contact our support team by email - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.com...
  • Page 2 Copyright © iStorage, Inc 2019. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
  • Page 3: Table Of Contents

    44. Hibernating, Suspending or Logging off from the Operating System .................... 39 45. How to check Firmware in Admin Mode ............................39 46. How to check Firmware in User Mode ............................40 47. Technical Support ..................................41 48. Warranty and RMA information ..............................41 www.istorage-uk.com...
  • Page 4: Introduction

    Please plug in the datAshur PRO to a powered USB port for 30-60 minutes to fully charge the battery. Thank you for purchasing the iStorage datAshur , an ultra-secure and easy to use, hardware encrypted USB 3.2 Gen 1 ®...
  • Page 5: Led Indicators And Their Actions

    If the device is connected to a USB port, disconnect it. • If the device is not connected to a USB port, press and hold down the SHIFT ( ) button for a second until the LED turns solid and fades out to the Idle State (off). www.istorage-uk.com...
  • Page 6: First Time Use

    • For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def) • For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def) Using this method, long and easy to remember PINs can be configured.
  • Page 7: Unlocking Datashur Pro With The Admin Pin

    LEDs blinking together, several times and then to a solid BLUE enter the Admin PIN and press the KEY ( ) button and changing to a blinking GREEN LED indicating again the drive has been successfully unlocked as Admin www.istorage-uk.com...
  • Page 8: To Enter Admin Mode

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 9: Changing The Admin Pin

    • For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def) • For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def) Using this method, long and easy to remember PINs can be configured.
  • Page 10: Setting A User Pin Policy

    Blinking GREEN BLUE LEDs will change to a solid GREEN LED and finally to a solid BLUE 3. Press the SHIFT ( ) button once LED indicating the User PIN Policy has been successfully set. www.istorage-uk.com...
  • Page 11: How To Delete The User Pin Policy

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 12: How To Check The User Pin Policy

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 13: Adding A New User Pin In Admin Mode

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 14: Changing The User Pin In Admin Mode

    ) + 3 buttons Blinking LED will change to a solid 2. Press and hold down both LED and then to a solid BLUE LED indicating SHIFT ( ) + 3 buttons again the User PIN has been successfully deleted www.istorage-uk.com...
  • Page 15: How To Unlock Datashur Pro

    Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been used. The administrator can refer to section 10 to check the user PIN restrictions. www.istorage-uk.com...
  • Page 16: Creating A One-Time User Recovery Pin

    ) + 4 buttons Blinking LED will become solid 2. Press and hold down both then switch to a solid BLUE LED indicating that the One-Time User Recovery PIN has been SHIFT ( ) + 4 buttons again successfully deleted www.istorage-uk.com...
  • Page 17: Activating Recovery Mode And Creating New User Pin

    Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a special character has been used. Refer to section 10 to check the user PIN restrictions. www.istorage-uk.com...
  • Page 18: Set User Read-Only In Admin Mode

    1. In Admin mode, press and hold down both “7 + 9” Solid BLUE LED will change to blinking GREEN buttons. BLUE LEDs GREEN BLUE LEDs change to a solid GREEN LED then to a solid BLUE 2. Press KEY ( ) button indicating the drive is configured as Read/Write www.istorage-uk.com...
  • Page 19: Set Global Read-Only In Admin Mode

    1. In Admin mode, press and hold down both “5 + 9” Solid BLUE LED will change to blinking GREEN buttons. BLUE LEDs GREEN BLUE LEDs change to a solid GREEN LED then to a solid BLUE 2. Press KEY ( ) button indicating the drive is configured as Read/Write www.istorage-uk.com...
  • Page 20: How To Configure A Self-Destruct Pin

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 21: How To Delete The Self-Destruct Pin

    GREEN BLUE LEDs alternating 2. Enter the Self-Destruct PIN and press the on and off for a few seconds and finally shifts KEY ( ) button to a solid GREEN LED indicating the datAshur has successfully self-destructed www.istorage-uk.com...
  • Page 22: How To Configure An Admin Pin After A Brute Force Attack Or Reset

    In its default state, the datAshur PRO Unattended Auto Lock time-out feature is turned off. The Unattended Auto Lock can be set to activate between 5 - 99 minutes. www.istorage-uk.com...
  • Page 23: Turn Off The Unattended Auto-Lock Clock

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 24: How To Check The Unattended Auto-Lock Clock

    1. In User mode, press and hold down both “7 + 6” Solid GREEN LED will change to blinking buttons. (7=Read + 6=Only) GREEN BLUE LEDs GREEN BLUE LEDs will change to a solid GREEN LED indicating the drive is configured 2. Press KEY ( ) button as Read-Only www.istorage-uk.com...
  • Page 25: Enable Read/Write In User Mode

    • The Recovery PIN, the Admin PIN and all data remain intact and accessible. • The Recovery PIN is deleted. Recovery PIN • The Admin PIN and all data remain intact and accessible. • The datAshur PRO will reset. All PINs and data are deleted and lost Admin PIN forever. www.istorage-uk.com...
  • Page 26: How To Set The User Pin Brute Force Limitation

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 27: How To Check The User Pin Brute Force Limitation

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 28: How To Perform A Complete Reset

    The default setting of the datAshur PRO is configured as non-bootable. iStorage datAshur PRO USB drives are equipped with a bootable feature to accommodate power cycling during a host boot process. When booting from the datAshur PRO...
  • Page 29: How To Disable The Datashur Pro Bootable Feature

    NOT configured as Bootable, the following happens; a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. All LEDs are off c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE www.istorage-uk.com...
  • Page 30: How To Configure The Drive As Removable Or Local Disk

    (all LEDs off) before an Admin/User PIN can be entered. 39. How to configure the Drive as Removable or Local Disk iStorage datAshur PRO USB drives can be configured as either “Removable Disk” or “Local Disk” whilst the default setting of the datAshur PRO is configured as a Removable Disk.
  • Page 31: How To Check Whether The Drive Is Removable Or Local Disk

    LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
  • Page 32: Formatting The Datashur Pro For Windows

    2. With the datAshur PRO in standby state (RED LED), press the KEY ( ) button once and enter New Admin PIN to unlock (blinking GREEN LED). 3. Attach the datAshur PRO to the computer. 4. Click on ‘Format Disk’ 5. Click ‘Start’. www.istorage-uk.com...
  • Page 33 6. Click ‘OK’. 7. Wait until the formatting process is complete. The datAshur PRO will be recognised and it is available for use. www.istorage-uk.com...
  • Page 34: Datashur Pro Setup For Mac Os

    1. Select datAshur PRO from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as ‘iStorage datAshur PRO Media’ or 232.9 datAshur PRO 2. Click the ‘Erase’ button (figure 1).
  • Page 35 Mac supports. The recommended format type is ‘Mac OS Extended (Journaled).’ The scheme format dropdown menu lists the available schemes to use (figure 4). figure 3 figure 4 5. Click the ‘Erase’ button. Disk Utility will unmount the volume from the desktop, erase it, and then remount it on the desktop. www.istorage-uk.com...
  • Page 36: Datashur Pro Setup For Linux (Ubuntu 18.04 Lts)

    EXT4 or other filesystem: 1. Open ‘Show Application’ and type ‘Disks’ in the search box. Click on the ‘Disks’ utility when displayed. 2. Select the datAshur PRO under ‘Devices’. Click on the gears icon and choose ‘Format Partition’ www.istorage-uk.com...
  • Page 37 3. Configure a Volume Name and then select type of formatting you wish to use. EXT4 – compatible with Linux NTFS – Windows Only FAT – compatible with all Operating Systems And then press ‘Next’ and then ‘FORMAT’ 4. After the format process is finished, click to mount the drive to Ubuntu. www.istorage-uk.com...
  • Page 38 Linux (Ubuntu 18.04 LTS) It is strongly recommended to right click your drive icon and then click ‘Safely Remove’ in the OS to eject (lock) your datAshur PRO , especially after data has been copied or deleted from the drive. www.istorage-uk.com...
  • Page 39: Hibernating, Suspending Or Logging Off From The Operating System

    LED will blink twice (2) and the GREEN LED will blink three (3) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to Admin mode, a solid BLUE LED. www.istorage-uk.com...
  • Page 40: How To Check Firmware In User Mode

    LED will blink twice (2) and the GREEN LED will blink three (3) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to the User mode, a solid GREEN LED. www.istorage-uk.com...
  • Page 41: Technical Support

    DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID.
  • Page 42 © iStorage, 2019. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.com...

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