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Please make sure you remember your PIN (password), without it there is no way to access the data on the drive. If you are having difficulty using your datAshur PRO please contact our support team by email - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.com...
44. Hibernating, Suspending or Logging off from the Operating System .................... 39 45. How to check Firmware in Admin Mode ............................39 46. How to check Firmware in User Mode ............................40 47. Technical Support ..................................41 48. Warranty and RMA information ..............................41 www.istorage-uk.com...
Please plug in the datAshur PRO to a powered USB port for 30-60 minutes to fully charge the battery. Thank you for purchasing the iStorage datAshur , an ultra-secure and easy to use, hardware encrypted USB 3.2 Gen 1 ®...
If the device is connected to a USB port, disconnect it. • If the device is not connected to a USB port, press and hold down the SHIFT ( ) button for a second until the LED turns solid and fades out to the Idle State (off). www.istorage-uk.com...
• For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def) • For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def) Using this method, long and easy to remember PINs can be configured.
LEDs blinking together, several times and then to a solid BLUE enter the Admin PIN and press the KEY ( ) button and changing to a blinking GREEN LED indicating again the drive has been successfully unlocked as Admin www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
• For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7 (pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def) • For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno) 7 (pqrs) 2 (abc) 4 (ghi) 3 (def) Using this method, long and easy to remember PINs can be configured.
Blinking GREEN BLUE LEDs will change to a solid GREEN LED and finally to a solid BLUE 3. Press the SHIFT ( ) button once LED indicating the User PIN Policy has been successfully set. www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
) + 3 buttons Blinking LED will change to a solid 2. Press and hold down both LED and then to a solid BLUE LED indicating SHIFT ( ) + 3 buttons again the User PIN has been successfully deleted www.istorage-uk.com...
Important: Changing the User PIN must comply with the ‘User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a ‘Special Character’ has been used. The administrator can refer to section 10 to check the user PIN restrictions. www.istorage-uk.com...
) + 4 buttons Blinking LED will become solid 2. Press and hold down both then switch to a solid BLUE LED indicating that the One-Time User Recovery PIN has been SHIFT ( ) + 4 buttons again successfully deleted www.istorage-uk.com...
Important: The creation of a new User PIN must comply with the ‘User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a special character has been used. Refer to section 10 to check the user PIN restrictions. www.istorage-uk.com...
1. In Admin mode, press and hold down both “7 + 9” Solid BLUE LED will change to blinking GREEN buttons. BLUE LEDs GREEN BLUE LEDs change to a solid GREEN LED then to a solid BLUE 2. Press KEY ( ) button indicating the drive is configured as Read/Write www.istorage-uk.com...
1. In Admin mode, press and hold down both “5 + 9” Solid BLUE LED will change to blinking GREEN buttons. BLUE LEDs GREEN BLUE LEDs change to a solid GREEN LED then to a solid BLUE 2. Press KEY ( ) button indicating the drive is configured as Read/Write www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
GREEN BLUE LEDs alternating 2. Enter the Self-Destruct PIN and press the on and off for a few seconds and finally shifts KEY ( ) button to a solid GREEN LED indicating the datAshur has successfully self-destructed www.istorage-uk.com...
In its default state, the datAshur PRO Unattended Auto Lock time-out feature is turned off. The Unattended Auto Lock can be set to activate between 5 - 99 minutes. www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
1. In User mode, press and hold down both “7 + 6” Solid GREEN LED will change to blinking buttons. (7=Read + 6=Only) GREEN BLUE LEDs GREEN BLUE LEDs will change to a solid GREEN LED indicating the drive is configured 2. Press KEY ( ) button as Read-Only www.istorage-uk.com...
• The Recovery PIN, the Admin PIN and all data remain intact and accessible. • The Recovery PIN is deleted. Recovery PIN • The Admin PIN and all data remain intact and accessible. • The datAshur PRO will reset. All PINs and data are deleted and lost Admin PIN forever. www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
The default setting of the datAshur PRO is configured as non-bootable. iStorage datAshur PRO USB drives are equipped with a bootable feature to accommodate power cycling during a host boot process. When booting from the datAshur PRO...
NOT configured as Bootable, the following happens; a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. All LEDs are off c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE www.istorage-uk.com...
(all LEDs off) before an Admin/User PIN can be entered. 39. How to configure the Drive as Removable or Local Disk iStorage datAshur PRO USB drives can be configured as either “Removable Disk” or “Local Disk” whilst the default setting of the datAshur PRO is configured as a Removable Disk.
LED switches to a solid LED which then fades out to the Idle state. To access the drive contents (data), the datAshur PRO must first be in the idle state (all LEDs off) before an Admin/User PIN can be entered. www.istorage-uk.com...
2. With the datAshur PRO in standby state (RED LED), press the KEY ( ) button once and enter New Admin PIN to unlock (blinking GREEN LED). 3. Attach the datAshur PRO to the computer. 4. Click on ‘Format Disk’ 5. Click ‘Start’. www.istorage-uk.com...
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6. Click ‘OK’. 7. Wait until the formatting process is complete. The datAshur PRO will be recognised and it is available for use. www.istorage-uk.com...
1. Select datAshur PRO from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as ‘iStorage datAshur PRO Media’ or 232.9 datAshur PRO 2. Click the ‘Erase’ button (figure 1).
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Mac supports. The recommended format type is ‘Mac OS Extended (Journaled).’ The scheme format dropdown menu lists the available schemes to use (figure 4). figure 3 figure 4 5. Click the ‘Erase’ button. Disk Utility will unmount the volume from the desktop, erase it, and then remount it on the desktop. www.istorage-uk.com...
EXT4 or other filesystem: 1. Open ‘Show Application’ and type ‘Disks’ in the search box. Click on the ‘Disks’ utility when displayed. 2. Select the datAshur PRO under ‘Devices’. Click on the gears icon and choose ‘Format Partition’ www.istorage-uk.com...
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3. Configure a Volume Name and then select type of formatting you wish to use. EXT4 – compatible with Linux NTFS – Windows Only FAT – compatible with all Operating Systems And then press ‘Next’ and then ‘FORMAT’ 4. After the format process is finished, click to mount the drive to Ubuntu. www.istorage-uk.com...
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Linux (Ubuntu 18.04 LTS) It is strongly recommended to right click your drive icon and then click ‘Safely Remove’ in the OS to eject (lock) your datAshur PRO , especially after data has been copied or deleted from the drive. www.istorage-uk.com...
LED will blink twice (2) and the GREEN LED will blink three (3) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to Admin mode, a solid BLUE LED. www.istorage-uk.com...
LED will blink twice (2) and the GREEN LED will blink three (3) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to the User mode, a solid GREEN LED. www.istorage-uk.com...
DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID.
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