Table of Contents
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User Manual
Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the
datAshur Pro.
If you are having difficulty please refer to this complete user manual loaded on your datAshur Pro and is also
available at iStorage's website:
www.istorage-uk.com/support
#1
www.istorage-uk.com
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Summary of Contents for iStorage datAshur Pro
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Page 1: User Manual
Remember to save your PIN in a safe place. If lost or forgotten, there is no way to access the datAshur Pro. If you are having difficulty please refer to this complete user manual loaded on your datAshur Pro and is also available at iStorage’s website: www.istorage-uk.com/support... - Page 2 the...
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Page 3: Table Of Contents
1. datAshur Pro Layout ....................... 5 2. LED Indicators and their actions....................5 3. How to use the datAshur Pro for the first time ................. 6 4. How to change the User PIN ....................6 5. How to enable Options as User ....................7 6. -
Page 4: Introduction
Number) onto the on-board keypad before connecting the drive to a USB port. Should the drive be lost or stolen, the user can rest assured that all data held on the datAshur Pro is safe and cannot be accessed by any unauthorised person. -
Page 5: Datashur Pro Layout
& Awaiting Admin PIN entry PIN or User defined PIN entry Green Blue Green Solid datAshur Pro is unlocked in User blinking together & User Options mode mode When connected to a USB port if Green Blue Green... -
Page 6: How To Use The Datashur Pro For The First Time
3. How to use the datAshur Pro for the first time The datAshur Pro is shipped with a default User PIN of 11223344 and although it can be used straight out of the box with the default PIN, for security reasons we highly recommend a new User PIN be created immediately by following the instructions under section 4 ‘How to change the User PIN’. -
Page 7: How To Enable Options As User
5. How to enable Options as User The Options mode will allow the User to perform different functions such as enabling and disabling the datAshur Pro as ‘Read-Only’, setting a ‘Timeout’ automatic lock and determining the version of the device. -
Page 8: How To Enable Read-Only As User
6. How to enable Read-Only as User The User is able to write content to the datAshur Pro and restrict access to read-only. This is done by performing the following steps. Instructions LED State solid LED changing to Green solid LED 1. -
Page 9: How To Set The Timeout Lock In User Mode
In its default state, the datAshur Pro Timeout Lock feature is turned off. The Timeout Lock feature can be set to activate (lock) anywhere between 1 and 99 minutes. -
Page 10: How To Determine The Device Version Number In User Mode
10. How to determine the device Version Number in User mode To display the device Version Number of the datAshur Pro do the following. Instructions LED State solid LED changing to Green solid LED 1. Unlock the datAshur Pro with User PIN indicating successful User PIN entry 2. -
Page 11: How To Unlock The Datashur Pro As Admin
13. How to create a New User PIN in Admin mode Creating a new User PIN in Admin mode will become necessary if the datAshur Pro has been unlocked for any reason with the Admin PIN, as this will automatically clear the User PIN. To create a new User PIN in Admin mode please follow the instructions on the table below. -
Page 12: How To Change The Admin Pin
14. How to change the Admin PIN Once an Admin PIN has been created, the datAshur Pro needs to be unlocked in Admin mode in order to change the Admin PIN. The Admin PIN cannot be changed from the User mode. -
Page 13: How To Verify Whether An Admin/User Pin Has Been Set Up
16. How to enable Read-Only in Admin mode When Admin writes content to the datAshur Pro and restricts access to read-only, the User cannot change this setting in User mode. To set the datAshur Pro to Read-Only, please follow the steps below. -
Page 14: How To Determine The Device Version Number In Admin Mode
18. How to determine the device Version Number in Admin mode To display the device Version Number of the datAshur Pro do the following. Caution: Entering the Admin PIN to access a locked drive will clear the User PIN. For security reasons, we highly recommend that a new User PIN be created immediately once the drive has been unlocked using the Admin PIN. -
Page 15: How To Set The Timeout Lock In Admin Mode
In its default state, the datAshur Pro Timeout Lock feature is turned off. The Timeout Lock feature can be set to activate (lock) anywhere between 1 and 99 minutes. Admin Timeout Lock settings will override User settings. -
Page 16: How To Disable The Timeout Lock In Admin Mode
In the event that Admin wants to delete all data stored on the datAshur Pro, please follow the instructions below. All Admin settings will remain on the datAshur Pro but all data will be deleted and cannot be retrieved and the datAshur Pro will have to... -
Page 17: Brute Force Hacking Detection
If Admin enters an incorrect Admin PIN 10 (ten) consecutive times, then both the User and Admin PINs, the encryption key and all data will be deleted and lost forever. The datAshur Pro will then revert back to factory default settings and will need to be formatted before it can be reused. -
Page 18: How To Configure The Datashur Pro With Windows Os
In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset, all data on the drive will be lost forever. Once a New User PIN has been created, the datAshur Pro will need to be initialised and formatted. To initialise your datAshur Pro, do the following: 1. - Page 19 In case that the formatting wizard does not appear, please follow the procedure below: 1. Right click My Computer or Computer and then click Manage. 2. In the Computer Management window under the Disk Management tab, the datAshur Pro is recognised as a removable device in raw format.
- Page 20 6. The procedure will finish formatting and return to the Disk Management window. While the datAshur Pro is formatting the BLUE LED will start flashing. When finished, the BLUE LED becomes solid and your datAshur Pro is ready for use. www.istorage-uk.com...
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Page 21: How To Configure The Datashur Pro With Mac Os
To format your datAshur Pro on Mac OS computers, do the following: 1. Create a New User PIN (see section 4). 2. Unlock the datAshur Pro by entering the New User PIN and connect to a Mac computer’s USB port. 3. The system will prompt you with INITIALIZE window. -
Page 22: Technical Support
DAMAGED OR RENDERED DEFECTIVE: 1. AS A RESULT OF ACCIDENT, MISUSE, NEGLECT, ABUSE OR FAILURE AND/OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE: 2. BY THE USE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE; 3. BY MODIFICATION OF THE PRODUCT; OR 4. AS A RESULT OF SERVICE, ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID. - Page 23 Copyright © 2015 iStorage Limited. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.com...
Need help?
Do you have a question about the datAshur Pro and is the answer not in the manual?
Questions and answers
I have not used my datashur for several months and have forgotten my password how can I recover access
If you forget the User PIN, you can use the Admin PIN to unlock the drive and set a new User PIN. However, if you forget both the User and Admin PINs, there is no way to recover access to the data. In such a case, you must reset the datAshur PRO. The reset process deletes all data, clears the User and Admin PINs, and creates a new encryption key, reverting the device to the default User PIN of "1-1-2-2-3-3-4-4".
This answer is automatically generated
how can I recover my password
To recover your password for the iStorage datAshur Pro, you cannot retrieve the existing password. Instead, you must reset the device, which will delete all data and create a new encryption key. Follow these steps to reset the device:
1. Press and hold the number 7 button, then press the Key button once and release both buttons.
2. Enter 9-9-9.
3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
After completing these steps, the red LED will fade out, indicating the reset process is complete. The device will revert to the default user PIN (1-1-2-2-3-3-4-4) and must be reformatted before use.
This answer is automatically generated
How can I recover a forgotten password
To recover a forgotten password for the iStorage datAshur Pro, you must reset the device. This process deletes all data, reverts the user PIN to the default (1-1-2-2-3-3-4-4), and forces the creation of a new encryption key. The device will also need to be reformatted. Follow these steps:
1. Press and hold the number 7 button, then press the Key button once and release both buttons.
2. Press 9-9-9.
3. Press and hold the number 7 button again, then press the Key button once and release both buttons.
Once the reset is complete, the red LED fades out.
This answer is automatically generated