iStorage diskAshur User Manual

iStorage diskAshur User Manual

Secure hard drive
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User's Manual

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Summary of Contents for iStorage diskAshur

  • Page 1 ® User’s Manual...
  • Page 2: Table Of Contents

    - Getting Started Before you begin Connecting the diskAshur Connecting the diskAshur with USB Y-Cable How do I use the diskAshur the first time? What if I forget the User Password? Using the iStorage diskAshur Entering the Standby Mode...
  • Page 3: Troubleshooting

    Hibernating, Suspending, or Logging off Troubleshooting Technical Support Warranty and RMA information Copyright © iStorage, Inc 2012. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners.
  • Page 4: About The Istorage Diskashur Secure Hard Drive

    Mac OS please refer to the directions on the reverse to reformat your drive to a compatible format. To access the diskAshur plug your drive into a powered USB port (for the fastest data transfer speeds use a USB 3.0 port - the diskAshur is also backwards compatible with USB 2.0), enter the default PIN number of 123456 and press...
  • Page 5: Istorage Diskashur Button Panel

    Return to the previous step when you knowingly entered a wrong password • Exit the Admin Mode button can be used to access the diskAshur and it can also be used as an OK acknowledgement in the following operations: • Entering a password •...
  • Page 6: Istorage Diskashur - Getting Started

    The diskAshur is designed for portable use without an AC power adapter and in most cases will be able to power on a single USB port. In the event that the diskAshur is unable to power on a single USB connection, use the included USB Y-cable.
  • Page 7: Connecting The Diskashur With Usb Y-Cable

    If the indicator light does not power on a single USB connection, use the included USB Y-cable. Attach the diskAshur’s integrated USB cable to the female connector of the USB Y-cable. Connect the two male USB connectors to two available USB ports on your computer.
  • Page 8: Using The Istorage Diskashur

    Mode, and User Mode Entering the Standby Mode The Standby Mode is the default working mode of the diskAshur and is the gateway to other working modes. To enter the Standby Mode, attach the diskAshur to your computer. The drive automatically goes into Standby Mode and the indicator light turns RED.
  • Page 9: Entering The Admin Mode

    RED. This indicates that you are in the Standby Mode. Note: If the indicator light flashes RED for a few seconds, indicating the diskAshur has returned to the Standby Mode, go back to Step 2. This is due to one of the following conditions: •...
  • Page 10: Password Management

    • You waited longer than 10 seconds before entering a password. • The new password was entered incorrectly. If no activity is detected within two minutes in the Admin Mode, the diskAshur will return to the Standby Mode. www.istorage-uk.com...
  • Page 11: Adding A New User Password

    6 digits and a maximum of 16 digits). The indicator light will flash GREEN three times. Re-enter the new User Password and press . The indicator light stays solid GREEN indicating that the User Password has been changed successfully. www.istorage-uk.com...
  • Page 12: Setting The Unattended Auto Lock Feature

    Setting the Unattended Auto Lock Feature To protect against unauthorized access if the drive is unlocked and unattended, the diskAshur can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur Unattended Auto Lock feature is turned off.
  • Page 13: Istorage Diskashur Brute Force Protection

    Accordingly, one definition of “breaking” a cryptographic scheme is to find a method faster than a brute force attack. How does the diskAshur protect against brute force attack? With the drive locked and in the standby state the indicator light is solid RED.
  • Page 14: Setting A Self Destruct Password

    Setting a Self Destruct Password The diskAshur has the ability to set a password that will reset the encryption key if needed. By resetting the encryption key all data on the drive will be lost and cannot be recovered. After initiating the Self Destruct sequence, the PIN used to initiate the self destruct sequence will become the default Admin password.
  • Page 15: Completely Resetting The Diskashur

    “Cancel” button while you attach the diskAshur to an available USB port on your computer. The indicator light will flash BLUE and RED alternately. Note: If no activity is detected for 30 seconds in this step, the diskAshur will go into the Standby Mode. Press and hold “Cancel”...
  • Page 16 If you need only one partition, accept the default partition size and click Next. Next. Click Next. Create a volume label, select Perform a quick format, and then click Finish. Click Wait until the format process is complete. The diskAshur will be recognized and it is available for use. www.istorage-uk.com...
  • Page 17 Hibernating, Suspending, or Logging off from the Operating System Be sure to save and close all the files on your diskAshur before hibernating, suspending, or logging off from the Windows operating system. It is recommended that you log off the diskAshur manually before hibernating, suspending, or logging off from your system.
  • Page 18 A: There is no other way to retrieve the Admin Password except a complete reset of the diskAshur. After a complete reset, all data will be lost and you will need to initialize, allocate and format the diskAshur manually. Then you will be able to use the default Admin Password 123456.
  • Page 19 Q: How do I use the diskAshur without a password? A: As a full disk encryption product, the diskAshur can never be used without a password. Q: What encryption algorithm is used in this product? A: Depending on your model the diskAshur uses either AES 128-bit or 256-bit algorithm.
  • Page 20: Warranty And Rma Information

    NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.
  • Page 21 © iStorage, 2012. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane, Perivale, Middlesex, UB6 8DH www.istorage-uk.com...

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