iStorage datashur personal User Manual

iStorage datashur personal User Manual

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User Manual

personal
personal
Remember to save your PIN in a safe place.
If lost or forgotten, there is no way to access the drive.
If you are having difficulty using your
datAshur Personal
drive please contact our technical department at
®
email address - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260.
#1
www.istorage-uk.com

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Summary of Contents for iStorage datashur personal

  • Page 1: User Manual

    If lost or forgotten, there is no way to access the drive. If you are having difficulty using your datAshur Personal drive please contact our technical department at ® email address - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.com...
  • Page 2 Copyright © iStorage Limited 2014. All rights reserved. Windows™ is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
  • Page 3: Table Of Contents

    Configuring the drive with Windows OS after a complete reset ........14 Configure the drive with Mac OS ..................20 Brute Force Hacking Detection ..................22 Booting from the datAshur Personal ................22 FAQ’s - Frequently Asked Questions ................23 Technical support & Warranty ..................27...
  • Page 4: Introduction

    Introduction Thank you for purchasing the iStorage datAshur Personal drive, an ultra secure and easy to use, ® hardware encrypted USB PIN activated flash drive. datAshur Personal drive uses military grade AES 256-bit CBC hardware encryption, which ® encrypts all data stored on the drive in real-time. The...
  • Page 5: Layout

    LED, when solid, the drive is connected to the computer, when flashing data is being transferred. 2. LED indicators and their actions When all LEDs are OFF the datAshur Personal blink Drive is locked and secure is locked and secure.
  • Page 6: How To Change The User Pin

    N.B. blinks if 1 and 2 entries match Insert datAshur Personal into USB port blink alternately if PIN entry incorrect Note: If a mistake was made while defining a new PIN or the procedure was aborted, the drive will retain the old PIN.
  • Page 7 4 seconds and then: and press KEY Button will blink indicating correct PIN entry will illuminate in a constant state Insert datAshur Personal into USB port blink alternately if PIN entry incorrect Note: It becomes necessary to format the drive at this point as all...
  • Page 8: Unlocking The Drive With The User Pin

    PIN entry Note that at this point the following occurs: will blink indicating the incorrect PIN entry will illuminate in a constant state Insert your datAshur Personal into USB port will illuminate and flicker Note: GREEN Once unlocked, the will blink for 30 seconds, within which time the drive needs to be connected to a USB port.
  • Page 9 Note that at this point the following occurs: will blink alternately if PIN entry incorrect will illuminate in a constant state Insert your datAshur Personal into USB port will illuminate and flicker Note: A double blink indicates the drive is unlocked in Admin mode.
  • Page 10: How To Unlock The Drive With The Admin Pin

    PIN was entered Note: GREEN Once unlocked, the will blink for 30 seconds, within which time the drive needs to be connected to a USB port. If no connection has been detected within 30 seconds the drive will lock. www.istorage-uk.com...
  • Page 11: Changing The Admin Pin

    Note that at this point the following occurs: will blink alternately if PIN entry incorrect will illuminate in a constant state Insert your datAshur Personal into USB port will illuminate and flicker Note: GREEN LED will double blink for 30 seconds, within which time the drive needs to be connected to a USB port.
  • Page 12: Administrator Privilege Commands

    • Enter ‘W’ + ‘P’ + ‘0’ followed by KEY Button (e.g. 9 - 7 - 0 - KEY) • GREEN LEDS will blink 3 times to indicate success • GREEN LED will then double blink until plugged in www.istorage-uk.com...
  • Page 13: Show Security Controller Firmware Version

    For example, if the revision number is ‘13’ , all indicators will turn off momentarily followed by a 1 (one) blink from the LED followed by 3 (three) blinks from the GREEN LED. The drive will then start double blinking to indicate that it is unlocked in admin mode. www.istorage-uk.com...
  • Page 14: How To Reset The Drive

    ® formatted. To initialise your datAshur Personal drive, do the following: ® 1. Create a new User PIN (see section 5 above) in the iStorage datAshur Personal Manual ® 2. Unlock the datAshur Personal drive by entering the New User PIN and connect to a computer’s ®...
  • Page 15 13. Configure the drive with Windows OS - continued 3. The computer should notify the user with the following message: 4. Proceed by clicking on Format disk. Select FAT32 or NTFS depending on your needs, enter a Volume Label and click Start. www.istorage-uk.com...
  • Page 16 5. Click OK to continue with formatting the drive. This procedure will erase ALL data on the drive. 6. The procedure will finish formatting the drive and confirm that formatting has been completed. While the datAshur Personal drive is formatting the BLUE LED will be flashing.
  • Page 17 In case that the formatting wizard does not appear, please follow the procedure below: 1. Right click My Computer or Computer and then click Manage. 2. In the Computer Management window under the Disk Management tab, the datAshur Personal ® drive is recognised as a removable device in raw format.
  • Page 18 3. In the blank area under the unallocated section right click Removable Raw Drive and select Format 4. The Format window will open. Enter a new Volume Label. Select FAT32 or NTFS depending on your needs and click OK. www.istorage-uk.com...
  • Page 19 5. Click OK on the Format warning window to continue with formatting the drive. This procedure will erase ALL data on the drive. 6. The procedure will finish formatting and return to the Disk Management window. While the datAshur Personal drive is formatting the BLUE LED will start flashing.
  • Page 20: Configure The Drive With Mac Os

    In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset, all data on the drive will be lost forever. Once a New User PIN has been created, the datAshur Personal drive will need to be initialised and ®...
  • Page 21 14. Configure the drive with Mac OS - continued To format your datAshur Personal drive on Mac OS computers, do the following: ® 5. Click on the datAshur Personal drive on the left side of the Disk Utility window.
  • Page 22: Brute Force Hacking Detection

    User and Admin PIN. In this state, a New User PIN must be defined which will cause a new encryption key to be generated. All previously stored data is no longer accessible and the drive will require formatting. 16. Booting from the datAshur Personal ® iStorage...
  • Page 23: Faq's - Frequently Asked Questions

    For Password1 you would press the following keys: 7(pqrs) 2(abc) 7(pqrs) 7(pqrs) 9(wxyz) 6(mno) 7(pqrs) 3(def) 1 For iStorage you would press: 4(ghi) 7(pqrs) 8(tuv) 6(mno) 7(pqrs) 2(abc) 4(ghi) 3(def) Using this method, long and easy to remember PIN CODES can be created.
  • Page 24 17. FAQ - Frequently Asked Questions - continued datAshur Personal HOW DO I UNLOCK THE ® DRIVE IF THE BATTERY IS DEAD? Your datAshur Personal drive has a built-in rechargeable battery. ® Even if the battery is fully discharged you can still continue to use the drive by following the...
  • Page 25 HOW DO I CREATE AN ADMIN PIN? The Admin PIN is useful in a corporate environment where an Administrator can provide access to the drive if the User PIN is forgotten or unavailable. datAshur Personal ® Please follow this procedure:...
  • Page 26 17. FAQ - Frequently Asked Questions - continued datAshur Personal HOW DO I CREATE A NEW USER PIN AFTER RESETTING THE ® DRIVE? Once the datAshur Personal drive has been reset either with the method from the previous step ®...
  • Page 27: Technical Support & Warranty

    NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.
  • Page 28 Limited, iStorage House, 13 Alperton Lane, Perivale, Middlesex, UB6 8DH Tel: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.com | web: www.istorage-uk.com www.istorage-uk.com...

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