If lost or forgotten, there is no way to access the drive. If you are having difficulty using your datAshur Personal drive please contact our technical department at ® email address - support@istorage-uk.com or by phone on +44 (0) 20 8991 6260. www.istorage-uk.com...
Configuring the drive with Windows OS after a complete reset ........14 Configure the drive with Mac OS ..................20 Brute Force Hacking Detection ..................22 Booting from the datAshur Personal ................22 FAQ’s - Frequently Asked Questions ................23 Technical support & Warranty ..................27...
Introduction Thank you for purchasing the iStorage datAshur Personal drive, an ultra secure and easy to use, ® hardware encrypted USB PIN activated flash drive. datAshur Personal drive uses military grade AES 256-bit CBC hardware encryption, which ® encrypts all data stored on the drive in real-time. The...
LED, when solid, the drive is connected to the computer, when flashing data is being transferred. 2. LED indicators and their actions When all LEDs are OFF the datAshur Personal blink Drive is locked and secure is locked and secure.
N.B. blinks if 1 and 2 entries match Insert datAshur Personal into USB port blink alternately if PIN entry incorrect Note: If a mistake was made while defining a new PIN or the procedure was aborted, the drive will retain the old PIN.
Page 7
4 seconds and then: and press KEY Button will blink indicating correct PIN entry will illuminate in a constant state Insert datAshur Personal into USB port blink alternately if PIN entry incorrect Note: It becomes necessary to format the drive at this point as all...
PIN entry Note that at this point the following occurs: will blink indicating the incorrect PIN entry will illuminate in a constant state Insert your datAshur Personal into USB port will illuminate and flicker Note: GREEN Once unlocked, the will blink for 30 seconds, within which time the drive needs to be connected to a USB port.
Page 9
Note that at this point the following occurs: will blink alternately if PIN entry incorrect will illuminate in a constant state Insert your datAshur Personal into USB port will illuminate and flicker Note: A double blink indicates the drive is unlocked in Admin mode.
PIN was entered Note: GREEN Once unlocked, the will blink for 30 seconds, within which time the drive needs to be connected to a USB port. If no connection has been detected within 30 seconds the drive will lock. www.istorage-uk.com...
Note that at this point the following occurs: will blink alternately if PIN entry incorrect will illuminate in a constant state Insert your datAshur Personal into USB port will illuminate and flicker Note: GREEN LED will double blink for 30 seconds, within which time the drive needs to be connected to a USB port.
• Enter ‘W’ + ‘P’ + ‘0’ followed by KEY Button (e.g. 9 - 7 - 0 - KEY) • GREEN LEDS will blink 3 times to indicate success • GREEN LED will then double blink until plugged in www.istorage-uk.com...
For example, if the revision number is ‘13’ , all indicators will turn off momentarily followed by a 1 (one) blink from the LED followed by 3 (three) blinks from the GREEN LED. The drive will then start double blinking to indicate that it is unlocked in admin mode. www.istorage-uk.com...
® formatted. To initialise your datAshur Personal drive, do the following: ® 1. Create a new User PIN (see section 5 above) in the iStorage datAshur Personal Manual ® 2. Unlock the datAshur Personal drive by entering the New User PIN and connect to a computer’s ®...
Page 15
13. Configure the drive with Windows OS - continued 3. The computer should notify the user with the following message: 4. Proceed by clicking on Format disk. Select FAT32 or NTFS depending on your needs, enter a Volume Label and click Start. www.istorage-uk.com...
Page 16
5. Click OK to continue with formatting the drive. This procedure will erase ALL data on the drive. 6. The procedure will finish formatting the drive and confirm that formatting has been completed. While the datAshur Personal drive is formatting the BLUE LED will be flashing.
Page 17
In case that the formatting wizard does not appear, please follow the procedure below: 1. Right click My Computer or Computer and then click Manage. 2. In the Computer Management window under the Disk Management tab, the datAshur Personal ® drive is recognised as a removable device in raw format.
Page 18
3. In the blank area under the unallocated section right click Removable Raw Drive and select Format 4. The Format window will open. Enter a new Volume Label. Select FAT32 or NTFS depending on your needs and click OK. www.istorage-uk.com...
Page 19
5. Click OK on the Format warning window to continue with formatting the drive. This procedure will erase ALL data on the drive. 6. The procedure will finish formatting and return to the Disk Management window. While the datAshur Personal drive is formatting the BLUE LED will start flashing.
In the event that hacking detection has been triggered by entering the incorrect PIN 10 times in succession or the drive has been reset, all data on the drive will be lost forever. Once a New User PIN has been created, the datAshur Personal drive will need to be initialised and ®...
Page 21
14. Configure the drive with Mac OS - continued To format your datAshur Personal drive on Mac OS computers, do the following: ® 5. Click on the datAshur Personal drive on the left side of the Disk Utility window.
User and Admin PIN. In this state, a New User PIN must be defined which will cause a new encryption key to be generated. All previously stored data is no longer accessible and the drive will require formatting. 16. Booting from the datAshur Personal ® iStorage...
For Password1 you would press the following keys: 7(pqrs) 2(abc) 7(pqrs) 7(pqrs) 9(wxyz) 6(mno) 7(pqrs) 3(def) 1 For iStorage you would press: 4(ghi) 7(pqrs) 8(tuv) 6(mno) 7(pqrs) 2(abc) 4(ghi) 3(def) Using this method, long and easy to remember PIN CODES can be created.
Page 24
17. FAQ - Frequently Asked Questions - continued datAshur Personal HOW DO I UNLOCK THE ® DRIVE IF THE BATTERY IS DEAD? Your datAshur Personal drive has a built-in rechargeable battery. ® Even if the battery is fully discharged you can still continue to use the drive by following the...
Page 25
HOW DO I CREATE AN ADMIN PIN? The Admin PIN is useful in a corporate environment where an Administrator can provide access to the drive if the User PIN is forgotten or unavailable. datAshur Personal ® Please follow this procedure:...
Page 26
17. FAQ - Frequently Asked Questions - continued datAshur Personal HOW DO I CREATE A NEW USER PIN AFTER RESETTING THE ® DRIVE? Once the datAshur Personal drive has been reset either with the method from the previous step ®...
NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, USE, OPERATION, REPLACEMENT OR REPAIR.