The door will not open
Problem
The door cannot be
pulled open during a
programme.
At the end of a pro-
gramme or when a pro-
gramme is cancelled,
the following appears in
the display:
Cooling down
or
Comfort
.
cooling
The following appears
in the display:
The door lock is jammed.
Call Service.
Cause and remedy
The door is locked during the wash programme.
Touch the Start/Stop sensor control.
Select
Cancel programme
The door will unlock and you will be able to pull it
open.
There is still water in the drum and the machine is un-
able to drain.
Clean the drainage system as described under
"Opening the door in the event of a blocked drain
outlet and/or power cut".
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55 °C.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The door lock has jammed.
Call Miele Service.
Problem solving guide
or
Add laundry
.
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