Miele PWM 912 SOM Operating And Installation Instructions

Commercial washing machine
Table of Contents

Advertisement

Quick Links

Operating and installation instructions
Commercial washing machine
PWM 912 SOM
PWM 916 SOM
PWM 920 SOM
To avoid the risk of accidents or damage to the
en-GB
machine, it is essential to read these instruc-
tions before it is installed and used for the first
time.
M.-Nr. 12 163 080

Advertisement

Table of Contents
loading

Summary of Contents for Miele PWM 912 SOM

  • Page 1 Operating and installation instructions Commercial washing machine PWM 912 SOM PWM 916 SOM PWM 920 SOM To avoid the risk of accidents or damage to the en-GB machine, it is essential to read these instruc- tions before it is installed and used for the first time.
  • Page 2: Table Of Contents

    Contents Caring for the environment .................... Warning and Safety instructions..................Appropriate use ......................... Foreseeable misuse......................10 Technical safety......................... 10 Correct use........................12 Chlorine and component damage..................13 Accessories ........................14 Disposing of your old machine..................14 Description of the machine .................... 15 Models with detergent drawer (WEK)................
  • Page 3 Contents Cleaning and care ......................39 Build-up of rust........................39 Cleaning the detergent drawer, detergent compartments and siphons......40 Installation........................42 Installing the washing machine ..................42 Installing the machine on ships ..................42 General operating conditions .................... 42 For easy maintenance ....................... 43 Installation on a raised plinth.....................
  • Page 4 Contents Operation/display ......................54 Language........................54 Language menu......................54 Set languages........................ 54 Display brightness......................54 Clock display......................... 55 Date ..........................55 Volume........................... 55 Visibility parameters ...................... 55 Sort Extras........................55 Machine off status......................55 Delay start ........................56 Memory ......................... 56 Temperature unit......................
  • Page 5 Contents WiFi data protection......................65 Data protection and data security ..................65 Factory default settings for network configuration............65 Copyrights and licences....................65...
  • Page 6: Caring For The Environment

    Caring for the environment Disposal of the packing material The packaging is designed to protect against transportation damage. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Recycling the packaging reduces the use of raw materials in the man- ufacturing process and also reduces the amount of waste in landfill sites.
  • Page 7 Caring for the environment Energy saving tips Energy and water - To get the most out of your machine, load the maximum dry load consumption size for the wash programme you are using. Energy and water consumption is most efficient when a full load is washed.
  • Page 8: Warning And Safety Instructions

    Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 9 Warning and Safety instructions  The machine must not be operated on an open deck.  Machines that do not carry the “CSA C/US” safety mark comply with European safety regulations. These machines must not be operated in the USA.  This machine must only be installed by a qualified specialist who has made sure that the conditions for its safe use are met.
  • Page 10: Foreseeable Misuse

    Miele cannot be held liable for the consequences of an inad- equate earthing system (e.g. electric shock).
  • Page 11 This only applies to machines with steam heating.  Faulty components must only be replaced by genuine Miele spare parts. Miele can only guarantee the safety standards of the appliance when Miele spare parts are used.  All relevant national provisions and regulations (DGUV in Germany) relating to accident insurance are applicable to this machine.
  • Page 12: Correct Use

    If, however, you do wish to descale it, only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Special descaling agent is available from Miele. Strictly observe the instructions for the descal- ing agent. ...
  • Page 13: Chlorine And Component Damage

    Warning and Safety instructions  Never use solvent based cleaning agents, e.g. those containing benzine in this machine. Doing so may result in damage to compon- ent parts and create toxic fumes. Risk of fire and explosion!  Benzine, petrol, paraffin, or any easily flammable liquid must not be stored or used near the machine.
  • Page 14: Accessories

    Accessories  Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product li- ability claims will be invalidated. Disposing of your  Ensure that the door locks are unusable when disposing of or old machine scrapping old washing machines.
  • Page 15: Description Of The Machine

    Description of the machine Models with detergent drawer (WEK) ⑥ ① ② ⑮ ⑦ ⑧ ⑨ ⑧ ⑩ ⑰ ⑪ ⑱ ⑫ ⑭ ③ ④ ⑬ ⑯ ⑤ Display Connections for external dispenser see “Control panel” pumps Emergency off switch Vapour extraction/free outlet Type AB see “Control panel”...
  • Page 16: Models Without Detergent Drawer (Wek)

    Description of the machine Models without detergent drawer (WEK) ① ② ⑭ ⑥ ⑦ ⑧ ⑦ ⑨ ⑯ ⑩ ⑰ ⑪ ⑬ ③ ④ ⑫ ⑮ ⑤ Display Vapour extraction/free outlet Type AB see “Control panel” Drainage Emergency off switch Cold water connection for liquid dis- see “Control panel”...
  • Page 17: Using The Machine

    Using the machine Control panel Language sensor con- Optical interface trol  For the Customer Service De- For selecting the current user partment. language.  button The supervisor language is dis- For switching the washing ma- played again at the end of the chine on and off.
  • Page 18: Sensor Controls And Touch Display With Sensor Controls

    Using the machine Sensor controls and touch display with sensor controls The sensor controls ,  and Start/Stop and the sensor controls in the display respond to finger tip contact. Every touch of a sensor control is confirmed with an audible keypad tone. You can adjust the volume of the keypad tone or switch it off (see “Supervisor level”).
  • Page 19 Using the machine Touch a programme name to select the wash programme. The display will change to the standard menu for that programme. Extras menu (multiple selection)  Extras 11:02   Pre-wash Rinse plus   Soak Intensive Touch one or several Extras to select it/them. Currently selected Extras are marked orange.
  • Page 20: Operating A Launderette Machine

    Using the machine Once a valid number has been entered, the OK sensor control will be highlighted green. Pull-down menu The pull-down menu can be used to display information, e.g. about a wash programme.  Status   11:02  2:27 Time left Main Coloured...
  • Page 21 Using the machine  11:02    Coloured Minimum iron Woollens items Help  Up to 12 pre-set programmes are available. The first 3 programmes can be selected directly. The remaining programmes are selected from a list . These programmes cannot be changed by the user.
  • Page 22: Preparing For Use

    Preparing for use Emptying pockets Empty all pockets.   Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects. Load sizes (dry laundry) PWM 912...
  • Page 23: Loading The Washing Machine

    Preparing for use Loading the washing machine Switch on the washing machine with the  button.  Pull the door handle to open the drum door.  Unfold the laundry and load loosely into the drum. Mixing both large  and small items gives better wash results and also helps distribute the load evenly during spinning.
  • Page 24: Preparing For Use

    Preparing for use Switching on the washing machine Press the  control.  Selecting a programme  11:02    Programmes Favourites Supervisor Help There are different ways to select a programme. You can select a programme from the Programmes menu.
  • Page 25 Preparing for use In the case of Favourite programmes, the majority of the programme settings are already fixed and cannot be changed.
  • Page 26: Selecting Programme Settings

    4. Selecting programme settings Selecting a load To enable load-specific dispensing, you can specify the load for some programmes. Weight Touch the  sensor control.  Enter a valid value for the load size.  Overview The display will change to the  menu.
  • Page 27: Washing With Dispenser Compartment

    Washing with dispenser compartment Adding detergent using the detergent drawer For standard wash programmes add the powder detergent for the  main wash to the  drawer and if desired, add detergent for a pre- wash to the  drawer. Add fabric conditioner to the front of the  drawer.
  • Page 28: Bleaching Agents

    Washing with dispenser compartment Bleaching agents Only use bleaching agents on fabrics with the Δ symbol on the wash care label. Liquid bleaching agents must only be dispensed through the desig- nated dispenser drawer. The agent will then be dispensed automatic- ally during the second rinse.
  • Page 29: Detergent Dispensing

    Washing with dispenser compartment Detergent dispensing Detergent dis- Avoid dispensing more than the required amount as this can cause pensing excessive foaming. - Only use low foaming detergents. - Dispense according to the detergent manufacturer's recommenda- tions. The amount to dispense will depend on: - the amount of laundry - the water hardness level in your area - the type and amount of soiling level in the laundry...
  • Page 30: Starting The Programme - The End Of The Programme

    6. Starting the programme – the end of the programme Starting the programme The programme can be started as soon as the Start/Stop sensor is flashing on and off. Touch the Start/Stop sensor control.  The door will lock ( symbol) and the programme will start. If a delay start period has been selected, this will appear in the dis- play.
  • Page 31: Timer

    Timer Before the programme starts, the timer can be used to select a pro- gramme start time or programme end time. Setting the timer  timer Touch the  sensor control.  Finish at Start in Start at Select the option. ...
  • Page 32: Problem Solving Guide

    Problem solving guide Power failure during the wash cycle Switch the machine off.  Switch off at the on-site mains electricity switch.  Close the on-site supply stopcocks for water or steam.  To remove the laundry, first the drain valve must be opened manu- ally and then the drum door manually unlocked.
  • Page 33 Problem solving guide Using a T 40 Torx wrench, turn the release element with the inner  hexagon two whole revolutions anti-clockwise (left). Tip: Pushing on the door at the same time makes it easier to turn the emergency release element. The release element is located opposite the door catch at the same height as the handle (see illustration).
  • Page 34: Customer Service Department

    Problem solving guide Customer Service Department In the event of a malfunction, contact the Miele Customer Service De- partment. When contacting the Customer Service Department, please quote the model, serial number (SN) and material number (mat. no.) of your ma- chine.
  • Page 35: Problem Solving Guide

    Problem solving guide Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Ser- vice Department. This will save time and money. The following guide may help you to find the reason for a fault, and to correct it.
  • Page 36: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not Liquid detergents usually contain no bleaching agents. give the required result. They do not remove fruit, coffee, and tea stains. Use a general purpose powder detergent containing a ...
  • Page 37: General Problems With The Washing Machine

    Problem solving guide General problems with the washing machine Problem Cause and remedy The machine vibrates dur- The machine feet are not level. ing the spin cycle. Level the machine and adjust the feet.  Large amounts of deter- The water flow pressure is too low. gent residue remain in the Clean the water inlet filters.
  • Page 38: Possible Reasons For Increased Levels Of Foaming

    This can mostly be prevented by reprogramming. Con-  tact the Miele Customer Service Department. To continue a programme after an interruption to the power supply If a running programme is interrupted, e.g. by a power cut, the programme can be contin- ued when power is restored.
  • Page 39: Cleaning And Care

    Cleaning and care Carry out cleaning and maintenance of the machine after use if pos-  sible. Do not use a pressure washer or hose to clean the machine. Clean the machine casing, control panel and plastic parts with a ...
  • Page 40: Cleaning The Detergent Drawer, Detergent Compartments And Siphons

    Cleaning and care Cleaning the detergent drawer, detergent compart- ments and siphons Clean the detergent drawer and the detergent compartments thor-  oughly with hot water as required to remove detergent residues and incrustations. If the machine is not going to be used for a long time, leave the flap ...
  • Page 41 Cleaning and care Cleaning the drip Open the flap on the detergent drawer to an angle of 45° and lift out  channel and si- the flap of the detergent drawer on the right side. phon If the drip channel and associated drain connection are blocked, clean them.
  • Page 42: Installation

    Installation Installing the washing machine The washing machine must be installed by Miele Customer Service Department or by an authorised dealer. Please observe the inform- ation on the installation plan. This washing machine is only intended for items of laundry which have not been impregnated with dangerous or inflammable sub- stances.
  • Page 43: For Easy Maintenance

    Installation For easy maintenance For ease of future maintenance and servicing, the minimum dimen- sions and distance to the wall must be observed to enable access. The minimum dimensions and distance to the wall must be ob-  served. Minimum safety distance to the wall approx. 400 mm to allow for maintenance.
  • Page 44: Transport Safety Devices

    Installation Transport safety devices Removing the transport safety devices The 2 transport safety devices at the front are each secured with 3 hexagon screws. The transport safety devices at the back are each secured with 4 hexagon screws. The transport safety devices must only be removed when the washing machine is in its installation site, before it is commissioned.
  • Page 45: Plumbing

    Hoses must be replaced with hoses tested for a burst pressure of at least 70 bar (7000 kPa) and for water temperatures of a minimum of 90 °C. This also applies for associated connection fittings. Miele original re- placement parts fulfil these requirements. Tip: The hot water supply must not exceed a maximum temperature...
  • Page 46: Dispensing Agent Connection To The Liquid Dispensing Mixing Compartment

    Installation Dispensing agent connection to the liquid dispensing mixing compartment Connections 1 and 2 are provided for viscous agents. These con- nectors are sealed and need to be drilled open using an 8 mm drill bit. Connections 1 and 2 can also be used for high pressure dispensing systems with water injection.
  • Page 47: Drainage

    Installation Drainage Drain valve DV on machine side DN 70, on-site socket DN 70. Flow rate temporary 200 l/min. If the slope for drainage is extremely steep, the piping must be vented to prevent a vacuum from forming in the washing machine’s drainage system. Foam and vapour venting kit BWS If excessive suds form, foam may escape from the vapour extraction.
  • Page 48: Extras

    Extras You can add Extras to the wash programmes. Not all Extras can be selected with every programme. If an Extra is not listed, it is not permitted for use with the wash programme in question. Selecting Extras Extras Touch the  sensor control.
  • Page 49: Fill Stop

    Extras Fill stop  Water is drained out of the machine before the last rinse and the pro- gramme stops. Laundry after-treatment agents, such as starch, can be added via the dispenser drawer. The programme is continued with the Start/Stop sensor control.
  • Page 50: Special Features In The Programme Sequence

    Special features in the programme sequence Spinning Final spin speed When a programme is selected, the maximum spin speed for this wash programme is shown in the display. You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart.
  • Page 51: Changing The Programme Sequence

    Changing the programme sequence Changing a programme Altering the wash Before selecting a new programme, cancel the current programme programme and select a new one. Cancelling a programme You can cancel a wash programme at any time after it has started. Touch the Start/Stop sensor control.
  • Page 52: Adding Or Removing Laundry

    Changing the programme sequence Adding or removing laundry You can add or remove laundry items during the first few minutes after the programme has started.  Status  11:02  0:49 Time left Main wash Coloured items Add laundry Add laundry Touch the  sensor control.
  • Page 53: Supervisor Level

    You can alter the Supervisor level access code to protect the wash- ing machine from unauthorised access. Please inform Miele Service if you have forgotten your new code. Miele Service will have to reset the code. Make a note of your new code and store it in a safe place.
  • Page 54: Operation/Display

    Supervisor level Operation/display Language The display can be set to appear in one of several different lan- guages. To select the permanent supervisor language you want, go to the Languages sub-menu. When a programme is running, you can change the user language us- ing the  sensor control.
  • Page 55: Clock Display

    Supervisor level Clock display After selecting the clock format, you can set the time of day. Clock format - 24 h clock - 12 h clock - No clock - The time can be set. Date The date can be set after selecting the date format. Date format - DD.MM.YYYY - YYYY.MM.DD...
  • Page 56: Delay Start

    Supervisor level - Switch off after 20 minutes - Switch off after 30 minutes Delay start The delay start (timer) display can be switched on or off. Factory default: On Memory The washing machine will save the settings (temperature, spin speed and some of the options) which have been selected for a wash pro- gramme after the programme has started.
  • Page 57: Programme Selection

    Supervisor level Programme selection Controls You can select whether the washing machine is operated as a “wash-salon” (launderette) machine. Shortcuts are the easiest way to operate the machine. Operating staff are unable to change pre-set programmes. Tip: start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below.
  • Page 58: Programme Packages

    Supervisor level Programme pack- The selection of programmes can be expanded by activating single ages programmes from the target group programme packages. The programmes selected from the programme packages (marked in orange) are displayed under programme selection. Sort programmes Programmes can be moved within the programme list and in the Fa- vourites list.
  • Page 59: Process Technology

    Supervisor level Process technology Anti-crease The Anti-crease function reduces creasing after the end of the pro- gramme. At the end of the programme, the drum continues to turn at intervals for up to 30 minutes. The washing machine door can be opened at any time. Factory default: On Service interval Service information can appear in the display.
  • Page 60: Water Inlet

    Supervisor level Water inlet Pre-wash You can select the water type for the pre-wash. - Cold Only cold water is used for the pre-wash. - Hot Hot water is also added for the pre-wash. Hot water can only be added if the wash temperature is above 30 °C.
  • Page 61: Technical Data

    Technical data PWM 912 machine data Electrical connection Voltage see data plate Frequency see data plate Total connected load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 795 mm Casing height (without add-on components) 1350 mm...
  • Page 62: Pwm 916 Machine Data

    Technical data PWM 916 machine data Electrical connection Voltage see data plate Frequency see data plate Total connected load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 920 mm Casing height (without add-on components) 1450 mm...
  • Page 63: Pwm 920 Machine Data

    Technical data PWM 920 machine data Electrical connection Voltage see data plate Frequency see data plate Total connected load see data plate Current draw see data plate Fuse rating see data plate Heater rating see data plate Installation dimensions Casing width (without add-on components) 920 mm Casing height (without add-on components) 1450 mm...
  • Page 64: Eu Declaration Of Conformity

    The complete text of the EU declaration of conformity is available from one of the following Internet addresses: - Under “Products”, “Download” at www.miele.co.uk/professional/index.htm - Or go to www.miele.co.uk/professional/user-manuals-177.htm and enter the name of the product or the serial number...
  • Page 65 Copyrights and licences For the purpose of operating and controlling the communication mod- ule, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyrights held by Miele and third parties must be respected.
  • Page 68 Australia, Asia, Oceania: +61 3 9764 7880 Europe, Africa, Middle East: +49 5241 89 66 877 E-mail: service@miele-marine.com www.miele.com/marine-service Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany Alteration rights reserved / Publication date: 2022-03-17 M.-Nr. 12 163 080 / 00 ...

This manual is also suitable for:

Pwm 916 somPwm 920 som

Table of Contents