Service And Warranty - gako unguator EMP Quick Start Manual

Service and Warranty

Notes on Malfunctions
If the gako unguator device does not work, it may be due to a small problem that can be simply
corrected. Before taking the unit for repair, please follow the instructions below:
• If the gako unguator device cannot be switched on, please check to ensurethat there is
electricity available and that the plug of the power cord has been correctly connected to
the device and the socket.
• In any case of problems or damage of the device, please also mind the manufacturer's
notes on the machines' metal foot.
Manufacturer's Service and Warranty in Germany
The manufacturer will accept, independent from the obligations of the vendor against the
buyer, a warranty period of twenty-four (24) months from the date of purchase.
• Deficiencies that can be related to faults in the material or manufacturing defects will be
remedied free of charge within the warranty period
• Gako International GmbH must be informed of necessary warranty repairs
• A cost estimate can be obtained for service repairs. For sent in gako unguator Devices
a 7 workdays resend period after receiving or approval a cost estimate is assured (only
Germany)
• The warranty will lapse should the gako unguator device be sent NOT in its original card-
board box and packing. Please hold on to the original packaging of the gako unguator
EMP materials to avoid additionally costs for a proper return
• gako unguator devices are included in the warranty. Gako unguator Assortment are
excluded
• The warranty claim will lapse should an unauthorized party have tempered with the
device.
• Damages caused by improper use as well as force majeure or other external influences
are excluded from any warranty claims
• The parts replaced at maintenance and repair will become property of Gako International
GmbH
• Claims beyond the free rectification of faults, e.g. indemnification cannot be made within
the warranty period
• For warranty claims the warranty certificate with date of purchase, the dealer's stamp
and signature, or the receipt has to be presented together with the warranty certificate
• Repairs within warranty will be exclusively carried out by Gako International GmbH or by
authorized Gako International GmbH service partners
• Repairs to the gako unguator EMP can only be performed by Gako International GmbH
and certified service partners since the adjustment from electronics and mechanics
requires special equipment
• After 1500 preparations it is recommended to send the gako unguator EMP for service to
Gako International GmbH to preserve gears and motor for continuous untroubled opera-
tion
contact@unguator.com | unguator.com
chapter 6 - page 1