If the player does not function as expected, try the following steps to resolve
Find the symptoms of the issue in the
following troubleshooting tables, and try
any corrective actions listed.
Press the RESET button with a small pin, etc.
If you press the RESET button while operating the
player, stored data and settings on the player may
Connect the player to your computer to charge the power.
You may be able to resolve some issues by charging the power.
Look for information about the issue on one of the support Web sites.
For customers in the USA, visit: http://www.sony.com/walkmansupport
For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/
For customers in Europe, visit: http://support.sony-europe.com/DNA
If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.