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Shure MXA910 Manual

Ceiling array microphone
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MXA910
Ceiling Array Microphone
Shure MXA910 ceiling array microphone user guide. Includes mounting instructions, specifications, command strings, best practices, and mi­
crophone configuration details.
Version: 6 (2019-G)

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  • Page 1 MXA910 Ceiling Array Microphone Shure MXA910 ceiling array microphone user guide. Includes mounting instructions, specifications, command strings, best practices, and mi­ crophone configuration details. Version: 6 (2019-G)

  • Page 2: Table Of Contents

    Differences Between 3.x and 4.x Firmware Adjusting Levels Getting Started Parametric Equalizer (PEQ) Step 1: Connect to a Network EQ Contours Step 2: Discover the MXA910 in Designer Custom Presets Step 3: Adjust Microphone Coverage Mute and Fader Groups Step 4: Apply DSP AES67...
  • Page 3 Shure Incorporated Networking Information to the user Echo Reduction (Firmware <4.x only) Specifications How It Works Polar Response Enabling Echo Reduction Frequency Response Lobe Sensitivity Using a Third-Party Control System Accessories Troubleshooting Optional Accessories and Replacement Parts Important Product Information...

  • Page 4: Mxa910Ceiling Array Microphone

    ® The microphone also includes the IntelliMix DSP suite, which includes AEC, noise reduction, automatic mixing, and more. Control the microphone with Shure Designer software, or a browser­based web application. The microphone integrates seam­ ™ lessly with Dante digital networked audio, AES67, and third-party preset controllers, including Crestron and AMX, to deliver a high-quality AV conferencing experience that appeals equally to integrators, consultants, and meeting participants.

  • Page 5: Features

    Shure Designer system configuration software provides comprehensive microphone and pattern control • With Designer, you can also design coverage with online and offline devices, and route audio between Shure devices • If Designer isn't available, use the browser-based web application to control the microphone...

  • Page 6: System Overview

    Dante­enabled loudspeakers and amplifiers connect directly to a network switch. Analog loudspeakers and amplifiers con­ nect through a Shure Network Interface (model ANI4OUT), which converts Dante audio channels into analog signals, deliv­ ered through 4 discrete XLR or block connector outputs.

  • Page 7: Differences Between 3.X And 4.X Firmware

    Differences Between 3.x and 4.x Firmware When you update an MXA910 from 3.x to 4.x firmware, you'll be able to use IntelliMix DSP features optimized for MXA. Here's what changes with 4.x firmware: IntelliMix DSP Added •...

  • Page 8: Getting Started

    Shure Designer software installed on a computer. Download at www.shure.com. Note: If Designer isn’t available, you can use a web application to control the MXA910 and Dante Controller to route audio. Download the Shure Web Device Discovery application to access your device’s web application.

  • Page 9: Step 3: Adjust Microphone Coverage

    In Designer, you can also design systems with virtual devices and send settings to real devices. Learn more in Designer’s Help section. Drag and drop the MXA910 to add it to your location. Select Coverage map to adjust the microphone's coverage.

  • Page 10: Step 4: Apply Dsp

    Shure Incorporated Step 4: Apply DSP With firmware 4.x and higher, the MXA910 includes IntelliMix DSP that can be applied to the automix channel output. AEC, noise reduction, and automatic gain control (AGC) are on by default. To use AEC, route a far-end reference signal to the microphone's AEC Reference In channel.

  • Page 11: Step 5: Route Audio

    Shure Incorporated Step 5: Route Audio To route audio from the MXA910 to other Shure devices, use Designer. For non-Shure devices, use Dante Controller software. We'll route audio from the MXA910 to an ANIUSB-MATRIX. Add the ANIUSB-MATRIX to your location.

  • Page 12: System Planning And Gear Requirements

    System Planning and Gear Requirements Overview of Shure Conferencing Devices Shure offers a range of connectivity options for conferencing. MXA microphones, audio processors, and network interfaces all use Dante to send audio over standard IT networks. You can use Shure's free...

  • Page 13: Mxa910 Equipment Combinations

    Shure Incorporated MXA910 Equipment Combinations MXA910 and ANI22 MXA910 and ANIUSB MXA910 and P300 Room size Small or medium Small or medium Medium or large Mobile I/O Analog I/O USB I/O Power PoE+ Logic control Yes with P300 firmware 3.1.5...

  • Page 14: Use Case: Soft Codec With Aniusb Or P300

    Matrix mixer in ANIUSB-MATRIX or P300 routes signals to any connected device • P300 has soft codec mute sync for USB connections with firmware >3.1.5 Equipment List: • MXA910 (needs firmware >4.x for AEC) • ANIUSB-MATRIX or P300 • Computer with conferencing software •...

  • Page 15: Use Case: Ani22 And Hard Codec

    ◦ 2 line/mic inputs convert analog signals to digital ◦ 2 outputs to convert digital signals to analog Equipment List: • MXA910 (needs firmware >4.x for AEC) • ANI22 (block or XLR connector versions available) • Hard codec • Display •...

  • Page 16: Use Case: Medium Or Large Room With 2 Mxa910S And A P300

    • P300 • Network switch supplying Power over Ethernet Plus (PoE+) • Computer on network with: ◦ Shure Designer software or ◦ Device web applications • Cat5e (or better) Ethernet cables • Any other speakers, mobile devices, codecs, or displays...

  • Page 17: Led Light Bar

    Shure Incorporated ① Network Port RJ-45 jack for network connection. ② Network Status LED (Green) Off = no network link On = network link established Flashing = network link active ③ Network Speed LED (Amber) Off = 10/100 Mbps On = 1 Gbps LED Light Bar The LED on the microphone indicates whether the microphone is active or muted, identifies the hardware, and provides confir­...
  • Page 18 Shure Incorporated Default Settings Microphone Status LED Behavior / Color Active Green (solid) Mute Red (solid) Hardware identification Green (flashing) Firmware update in progress Green (progresses along bar) Network reset: Red (progresses along bar) Reset Factory reset: Triggers device power-up...

  • Page 19: Reset Button

    The hardware reset button is located inside a grille hole and can be pushed with a paperclip or other small tool. The hole is identified with a gray circle. When looking at the Shure logo, it is the second hole in the fourth row from the top.

  • Page 20: Installation

    • In rooms with flexible furniture arrangements or multiple array microphones, use the microphone configuration tool in the web application or Shure Designer software to ensure that the coverage is adequate for all seating scenarios. • The lobes should be pointed towards the front of each talker. Carefully consider placement in rooms where talkers may face a screen during a video conference.
  • Page 21 Shure Incorporated Distances With Equivalent Speech Transmission Index Values Ceiling Array Microphone (Distance to Talker) Cardioid Gooseneck Microphone (Distance to Talker) 6 ft (1.83 m) 3.75 feet (1.14 m) 8 ft (2.44 m) 5 feet (1.52 m) 10 ft (3.05 m) 6.25 feet (1.91 m)

  • Page 22: Fyrewrap Fire Protective Wrap System Installation

    Shure Incorporated ® FyreWrap Fire Protective Wrap System Installation The FyreWrap fire protective wrap system included with the MicroflexAdvance MXA910 ceiling array microphone must be in­ stalled to meet the UL 2043 plenum rating (suitable for air handling spaces). Installation...

  • Page 23: Installing The Array Microphone

    Shure Incorporated Installing the Array Microphone Before you begin: • Remove the protective plastic cover from the microphone. • Verify the ceiling grid size matches the appropriate model variation. • If using the optional junction box or adapter accessories, install them on the microphone prior to ceiling installation.
  • Page 24 Shure Incorporated Rubber Scratch Protectors Optional: Before installing the microphone in the ceiling, attach the included rubber pads on the corners of the microphone to prevent scratching. Installation Make space in the ceiling grid for the array microphone to be installed.
  • Page 25 Shure Incorporated 25/59...
  • Page 26 Shure Incorporated Using the Adapter (625 mm Grid Size) For ceiling grids which measure 625 x 625 mm, attach the adapter to the array microphone and then follow the mounting in­ structions. Note: Only for use with the 60 x 60 cm model.
  • Page 27 Hard Ceiling Mounting You can mount the microphone in hard ceilings without a tile grid using the A910-HCM accessory. Learn more at www.shure.com. Cable Management To keep the Ethernet cable out of view, use the appropriate method based on the installation type.
  • Page 28 Shure Incorporated Note: If using conduit to contain the cable, the optional junction box accessory (model A910-JB) mounts directly to the rear panel of the microphone. Painting Components The grille and frame of the array microphone can be painted to blend in with room design. Some basic disassembly is required for painting.
  • Page 29 Shure Incorporated (1.4 - 1.5) Removing screws and detaching one side of the frame Step 2: Masking and Painting Use masking tape to cover the entire extrusion that runs along the inside of the frame. This ensures that the necessary metal pieces make contact when reassembled.

  • Page 30: Installing The Junction Box Accessory

    Shure Incorporated Note: The label on the assembly is placed on the corner that corresponds to the LED. Use it for reference to ensure proper orientation during re­ assembly. Install the screws (6 per side) to secure the main assembly to the frame. Do not over-tighten.
  • Page 31 Shure Incorporated 3. Install the 4 screws to secure the junction box on the microphone. 31/59...

  • Page 32: Software Installation, Management, And Security

    Software Installation, Management, and Security Controlling Devices with Shure Designer Software You can control this device using Shure Designer software. Designer enables integrators and system planners to design audio coverage for installations using MXA microphones and other Shure networked components.

  • Page 33: Accessing The Web Application

    Learn more and download at www.shure.com/designer. Accessing the Web Application The Shure Web Server Discovery application finds all Shure devices on the network that feature a web-based GUI. Follow these steps to install the software and access the web application: ①...

  • Page 34: Microphone Configuration

    Settings > About. The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level, 6 is the Mi­ nor firmware level, and 2 is the Patch firmware level.) At minimum, devices that operate on the same subnet should have iden­...

  • Page 35: Configuring Microphone Coverage For Mxa910

    Each lobe is represented graphically and can be dragged into place. A corresponding mixer channel provides control over audio settings for each lobe. Configuring Microphone Coverage for MXA910 To configure the MXA910, follow these steps: Set Device Properties Select the device and set the properties: Enter a value for the device height (the distance between the floor and the microphone).
  • Page 36 Shure Incorporated Move and rotate the device to match your layout. Position Microphone Coverage Add channels by clicking Add channel above the workspace. Enter the talker height by selecting a channel and providing the value in the Properties. This ensures accurate aiming.

  • Page 37: Adjusting Levels

    Shure Incorporated Channel widths for the three settings with the microphone 6 feet above a table Use Auto position You can use Auto position to correctly position the lobe for a selected channel: Select a channel. Click Auto position. Ensure that you have the correct channel selected and the talker height specified.
  • Page 38 Shure Incorporated If you’re using Shure Designer software to configure your system, please check the Designer help section for more about this topic. Setting Filter Parameters Adjust filter settings by manipulating the icons in the frequency response graph, or by entering numeric values. Disable a filter using the check-box next to the filter.
  • Page 39 Shure Incorporated Copy, Paste, Import, and Export Equalizer Channel Settings These features make it simple to use effective equalizer settings from a previous installation, or simply accelerate configuration time. Copy and Paste Use to quickly apply the same PEQ setting across multiple channels.

  • Page 40: Eq Contours

    Shure Incorporated When to Use the Channel and Automix Equalizers Apply Automix EQ to make system-wide changes, such as a treble boost to improve speech clarity. Use Channel EQ to make adjustments to a specific channel. For example, to reduce unwanted noise picked up by only one channel.

  • Page 41: Custom Presets

    Mute group, muting any of those individual channels will mute all of the grouped channels. If you’re using Shure Designer software to configure your system, please check the Designer help section for more about this topic.

  • Page 42: Encryption

    • Disable AES67 in Dante Controller. AES67 and AES-256 cannot be used at the same time. If you’re using Shure Designer software to configure your system, please check the Designer help section for more about this topic. Automix Automix Channel This channel automatically mixes the audio from all selected channels to deliver a convenient, single output.

  • Page 43: Automix Modes

    Shure Incorporated Automix Modes Gating Gating mode delivers fast-acting, seamless channel gating and consistent perceived ambient sound levels. Off-attenuation in this mode is fixed at -20 dB per channel, regardless of the number of open channels. Gain Sharing Gain sharing mode dynamically balances system gain between open and closed channels. The system gain remains consis­...

  • Page 44: Automix Modes (Firmware <4.X Only)

    Automix Modes (Firmware <4.x only) Classic Classic mode emulates the Shure SCM820 automixer (in its default settings). It is renowned for fast-acting, seamless channel gating and consistent perceived ambient sound levels. Off-attenuation in this mode is fixed at -20 dB per channel, regardless of the number of open channels.

  • Page 45: Dsp Best Practices

    Shure Incorporated • Noise reduction • Compressor • Delay To access the DSP blocks, select the IntelliMix tab. When enabled, each DSP block will be colored. Selecting Bypass IntelliMix will bypass the following DSP blocks: AEC, AGC, noise reduction, compressor, and delay.

  • Page 46: Noise Reduction

    Shure Incorporated High: Use to provide the strongest echo reduction in rooms with bad acoustics, or in situations where the echo path fre­ quently changes. Noise Reduction Noise reduction significantly reduces the amount of noise in the signal caused by projectors, HVAC systems, or other environ­...

  • Page 47: Networking And Dante

    Shure Incorporated The ratio controls how much the signal is attenuated when it exceeds the threshold value. Higher ratios provide stronger attenuation. A lower ratio of 2:1 means that for every 2 dB the signal exceeds the threshold, the output signal will only ex­...

  • Page 48: Networking

    Always use a "star" network topology by connecting each component directly to the switch or router. • Connect all Shure networked devices to the same network and set to the same subnet. It is also required in order to open the web application for a device.
  • Page 49 Configuring IP Settings IP configurations are managed through the web application or Shure Designer software. By default, they are set to Automatic (DHCP) mode. DHCP mode enables the devices to accept IP settings from a DHCP server, or automatically fall back to Link- Local settings when no DHCP is available.
  • Page 50 MAC address, as array of 6 bytes Note: The Shure device should respond in less than one second on a typical network. If there is no response, try sending the query again after verify­ ing the destination IP address and port number.

  • Page 51: Echo Reduction (Firmware <4.X Only)

    8180* HTML Required for web application Open † 8427 Multcast SLP Required for inter-device communication Open 64000 Telnet Required for Shure firmware update Open Dante Audio & Controller Port TCP/UDP Protocol Description SNMP Used by Dante † [319-320]* Dante clocking...

  • Page 52: How It Works

    Use Dante Controller software to route the incoming far end audio signal to the Echo Reduction Reference In channel on the MXA910. In the MXA910 web application, enter Configuration> AUTOMIX Enable echo reduction by selecting a strength setting in the pull-down menu. Soft, medium, and hard settings provide far-end attenuation and apply gain to the reference channel to ensure proper gating.Note: the off-attenuation setting...

  • Page 53: Troubleshooting

    Shure Incorporated pubs.shure.com/command-strings/MXA910. Troubleshooting Problem Solution Problem is browser-related. Turn off hardware acceleration Software lags in Google Chrome browser option in Chrome. Check that lobes have been aimed to the desired area. Use equalizer to adjust frequency response on a single Sound quality is muffled or hollow channel or on the automix channel.

  • Page 54: Information To The User

    This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking. The CE Declaration of Conformity can be obtained from Shure Incorporated or any of its European representatives. For contact information please visit www.shure.com Specifications All specifications measured from narrow lobe width.
  • Page 55 Shure Incorporated Wide 55 degrees Connector Type RJ45 Power Requirements Power over Ethernet (PoE), Class 0 Power Consumption 9W, maximum Weight MXA910 5.1 kg (11.3 lbs) Product Dimensions MXA910xx 603.8 x 603.8 x 56.63 mm (23.77 x 23.77 x 2.23 in.) H x W x D MXA910xx-60CM 593.8 x 593.8 x 56.63 mm (23.38 x 23.38 x 2.23 in.) H x W x D...

  • Page 56: Polar Response

    Self Noise 11 dB SPL­A Dynamic Range 82.25 dB Built-in Digital Signal Processing MXA910 firmware Automatic mixing, Acoustic Echo Cancellation (AEC), Noise Reduction, Automatic Gain Control, 4.x or newer Compressor, Delay, Equalizer (4-band Parametric), Mute, Gain (140 dB range) MXA910 firmware Automatic mixing, Echo Reduction, Equalizer (4-band Parametric), Mute, Gain (140 dB range) 3.x or older...

  • Page 57: Frequency Response

    Shure Incorporated Frequency Response Frequency response measured directly on-axis from a distance of 6 feet (1.83 m). Lobe Sensitivity The edge of the blue coverage area for each channel in the web application represents where the sensitivity reaches -6 dB.

  • Page 58: Accessories

    Shure Incorporated Accessories Optional Accessories and Replacement Parts Junction Box Accessory A910-JB 25 mm expander (fits onto 60 cm model, for 62.5 x 62.5 cm installation) A910-25MM Adapter MXA910 hard ceiling mount A910-HCM 58/59...

  • Page 59: Furnished Accessories

    Shure Incorporated MXA910W frame and grille assembly RPM901 MXA910AL frame and grille assembly RPM902 MXA910B frame and grille assembly RPM903 MXA910W-60CM frame and grille assembly RPM904 MXA910AL-60CM frame and grille assembly RPM905 MXA910B-60CM frame and grille assembly RPM906 Furnished Accessories...

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