Shure MXA910 Manual

Shure MXA910 Manual

Ceiling array microphone
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MXA910, MXA910-60CM,
MXA910W-A, MXA910W-US
Ceiling Array Microphone
Shure MXA910 ceiling array microphone user guide. Includes mounting instructions, specifications, command strings, best practices, and mi­
crophone configuration details.
Version: 14.5 (2021-K)

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Summary of Contents for Shure MXA910

  • Page 1 MXA910, MXA910-60CM, MXA910W-A, MXA910W-US Ceiling Array Microphone Shure MXA910 ceiling array microphone user guide. Includes mounting instructions, specifications, command strings, best practices, and mi­ crophone configuration details. Version: 14.5 (2021-K)
  • Page 2: Table Of Contents

    Installing the Array Microphone Getting Started Model Variations Step 1: Connect to a Network and Discover in Designer 5 Rubber Scratch Protectors (MXA910 and MXA910-60CM) 2 Step 2: Route Audio and Apply DSP Ceiling Installation (MXA910 and MXA910-60CM) Step 3: Adjust Microphone Coverage...
  • Page 3 How It Works Compressor Enabling Echo Reduction Encryption Using Command Strings AES67 Troubleshooting Sending Audio from a Shure Device Important Product Information Receiving Audio from a Device Using a Different Audio Information to the user Network Protocol Specifications Networking and Dante...
  • Page 4: Mxa910, Mxa910-60Cm, Mxa910W-A, Mxa910W-Us Ceiling Array Microphone

    NOTICE Due to a preliminary finding by a federal court in the United States, Shure is authorized to ship the MXA910-60CM. This model is fully certified and lawful to use anywhere in the world but is not lawful to be used in the United States in a drop ceiling mount­...
  • Page 5: Step 1: Connect To A Network And Discover In Designer

    Shure Designer software installed on a computer. Download at www.shure.com. Note: If Designer isn’t available, you can use a web application to control the MXA910 and Dante Controller to route audio. Download the Shure Web Device Discovery application to access your device’s web application.
  • Page 6: Overview

    . The microphone also includes the IntelliMix DSP suite, which includes AEC, noise reduction, automatic mixing, and more. Con­ trol the microphone with Shure Designer software, or a browser-based web application. The microphone integrates seamlessly ™...
  • Page 7: Features

    Shure Designer system configuration software provides comprehensive microphone and pattern control • With Designer, you can also design coverage with online and offline devices, and route audio between Shure devices • If Designer isn't available, use the browser-based web application to control the microphone •...
  • Page 8: System Overview

    Dante­enabled loudspeakers and amplifiers connect directly to a network switch. Analog loudspeakers and amplifiers con­ nect through a Shure Network Interface (model ANI4OUT), which converts Dante audio channels into analog signals, deliv­ ered through 4 discrete XLR or block connector outputs.
  • Page 9: Hardware

    Shure Incorporated Hardware Network Ethernet Port The network port carries all audio, power, and control data. It is located on the back panel as shown. ① Network Port RJ-45 jack for network connection. ② Network Status LED (Green) Off = no network link...
  • Page 10 Shure Incorporated Default Settings Microphone Status LED Behavior / Color Active Green (solid) Mute Red (solid) Hardware identification Green (flashing) Firmware update in progress Green (progresses along bar) Network reset: Red (progresses along bar) Reset Factory reset: Triggers device power-up Red (split, alternate flashing).
  • Page 11: Power Over Ethernet (Poe)

    The hardware reset button is located inside a grille hole and can be pushed with a paperclip or other small tool. The hole is identified with a gray circle. When looking at the Shure logo, it is the second hole in the fourth row from the top.
  • Page 12: Using Designer's Optimize Workflow

    Shure Incorporated Using Designer's Optimize Workflow Designer's Optimize workflow speeds up the process of connecting systems with at least 1 microphone and 1 audio processor. Optimize also creates mute control routes in rooms with MXA network mute buttons. When you select Optimize in a room, De­...
  • Page 13: Configuring Microphone Coverage For Mxa910

    Independent mixer channels control the level and audio properties for each lobe. Each lobe is represented graphically and can be dragged into place. A corresponding mixer channel provides control over audio settings for each lobe. Configuring Microphone Coverage for MXA910 To configure the MXA910, follow these steps: 13/59...
  • Page 14 Shure Incorporated Set Device Properties Select the device and set the properties: Enter a value for the device height (the distance between the floor and the microphone). By default, the device height matches the ceiling height, though you can adjust them independently.
  • Page 15: Using Autofocus To Improve Coverage

    Shure Incorporated Channel widths for the three settings with the microphone 6 feet above a table Use Auto Position You can use Auto position to correctly position the lobe for a selected channel: Select a channel. Click Auto position. Ensure that you have the correct channel selected and the talker height specified.
  • Page 16: Parametric Equalizer (Peq)

    Adjust frequency response for reinforcement systems To turn off all EQ filters, select Bypass all EQ. If you’re using Shure Designer software to configure your system, please check the Designer help section for more about this topic. Setting Filter Parameters Adjust filter settings by manipulating the icons in the frequency response graph, or by entering numeric values.
  • Page 17 Shure Incorporated Gain Adjusts the level for a specific filter (+/- 30 dB) Adjusts the range of frequencies affected by the filter. As this value increases, the bandwidth becomes thinner. Width Adjusts the range of frequencies affected by the filter. The value is represented in octaves.
  • Page 18 Shure Incorporated Import and Export Use to save and load PEQ settings from a file on a computer. This is useful for creating a library of reusable configuration files on computers used for system installation. Export Choose a channel to save the PEQ setting, and select Export to file.
  • Page 19: Eq Contours

    Mute group, muting any of those individual channels will mute all of the grouped channels. If you’re using Shure Designer software to configure your system, please check the Designer help section for more about this topic.
  • Page 20: Mute Sync

    • In rooms with flexible furniture arrangements or multiple array microphones, use the microphone configuration tool in the web application or Shure Designer software to ensure that the coverage is adequate for all seating scenarios. • The lobes should be pointed towards the front of each talker. Carefully consider placement in rooms where talkers may face a screen during a video conference.
  • Page 21 Shure Incorporated Consider the following when determining a mounting height: • The pickup pattern of the ceiling array is narrower than a shotgun microphone, and therefore it can be placed farther from the source than any other microphone. While the web application shows an ideal coverage zone for each channel, keep in mind that there is no specific barrier at which the audio degrades or gates off.
  • Page 22: Installing The Array Microphone

    Shure Incorporated In this example, the acoustic performance of the array microphone mounted (A) feet from the talker matches the car­ dioid gooseneck microphone placed at a distance of (B) feet from the talker. Installing the Array Microphone The array microphone mounts directly in a ceiling grid, or can be attached using other methods.
  • Page 23: Ceiling Installation (Mxa910 And Mxa910-60Cm)

    MXA910W-US 2 x 2 ft (60.9 x 60.9 cm) White Rubber Scratch Protectors (MXA910 and MXA910-60CM) Optional: Before installing the microphone in the ceiling, attach the included rubber pads on the corners of the microphone to prevent scratching. Ceiling Installation (MXA910 and MXA910-60CM) Make space in the ceiling grid for the array microphone to be installed.
  • Page 24: Rubber Scratch Protectors (Mxa910W-A)

    Shure Incorporated Rubber Scratch Protectors (MXA910W-A) Optional: Before installing the microphone in the ceiling, attach the included rubber pads to the corners of the microphone flange to prevent scratching. 24/59...
  • Page 25: Ceiling Installation (Mxa910W-A)

    Shure Incorporated Ceiling Installation (MXA910W-A) Make space in the ceiling grid for the array microphone to be installed. Run the Ethernet cable above the ceiling grid and through the opening in the ceiling. Note: An optional junction box accessory (model A910-JB) mounts on the microphone to directly connect conduit.
  • Page 26: Rubber Scratch Protectors (Mxa910W-Us)

    Shure Incorporated Note: Depending on the width of the ceiling grid T-bars, you may need to remove or adjust one side's T-bar to install the MXA910W-A. Rubber Scratch Protectors (MXA910W-US) Optional: Before installing the microphone in the ceiling, attach the included rubber pads to the corners of the microphone flange to prevent scratching.
  • Page 27: Ceiling Installation (Mxa910W-Us)

    Shure Incorporated Ceiling Installation (MXA910W-US) Make space in the ceiling grid for the array microphone to be installed. Run the Ethernet cable above the ceiling grid and through the opening in the ceiling. Note: An optional junction box accessory (model A910-JB) mounts on the microphone to directly connect conduit.
  • Page 28 Shure Incorporated 28/59...
  • Page 29: Suspension Mounting

    Hard Ceiling Mounting You can mount the microphone in hard ceilings without a tile grid using the A910-HCM accessory. Learn more at www.shure.com. Painting Components The grille and frame of the array microphone can be painted to blend in with room design. Some basic disassembly is required for painting.
  • Page 30 Shure Incorporated Remove the side of the frame. Slide the flat grille out of the frame for easy removal of the foam piece. Carefully remove the foam piece from the grille. Pull from the edges, where it is attached with hook and loop fastener strips.
  • Page 31: Cable Management

    Shure Incorporated (2.1) Masking off the extrusion (highlighted in black) Step 3: Reassembly Secure the foam piece with the hook-and-loop fastener strips around the edges. Slide the grille back into the frame. Attach the remaining side of the frame and secure it with the 4 screws.
  • Page 32 Shure Incorporated Important: Punch out the necessary holes in the junction box prior to installing it onto the microphone. To install: Remove the 4 screws from the microphone as shown. Align the junction box with the screw holes. If possible, plug the network cable into the microphone before securing the junction box.
  • Page 33: Software Installation, Management, And Security

    Software Installation, Management, and Security Controlling Devices with Shure Designer Software You can control this device using Shure Designer software. Designer enables integrators and system planners to design audio coverage for installations using MXA microphones and other Shure networked components.
  • Page 34: Accessing The Web Application

    Learn more and download at www.shure.com/designer. Accessing the Web Application The Shure Web Server Discovery application finds all Shure devices on the network that feature a web-based GUI. Follow these steps to install the software and access the web application: ①...
  • Page 35: Firmware Versioning

    MAJOR and MINOR firmware version numbers (e.g., 1.2.x). Differences Between 3.x and 4.x Firmware When you update an MXA910 from 3.x to 4.x firmware, you'll be able to use IntelliMix DSP features optimized for MXA. Here's what changes with 4.x firmware: IntelliMix DSP Added •...
  • Page 36: Use Cases

    Use Cases Overview of Shure Conferencing Devices Shure offers a range of connectivity options for conferencing. MXA microphones, audio processors, and network interfaces all use Dante to send audio over standard IT networks. You can use Shure's free Designer software to control most Shure devices and route audio between them.
  • Page 37: Mxa910 Equipment Combinations

    PoE 1 Dante output MXN5-C 1 PoE port PoE-powered network mute 1 power cable connector for button for Shure devices MXA Network Mute Button base MXA910 Equipment Combinations MXA910 and ANI22 MXA910 and ANIUSB MXA910 and P300...
  • Page 38: Use Case: Soft Codec With Aniusb Or P300

    Matrix mixer in ANIUSB-MATRIX or P300 routes signals to any connected device • P300 has soft codec mute sync for USB connections with firmware >3.1.5 Equipment List: • MXA910 (needs firmware >4.x for AEC) • ANIUSB-MATRIX or P300 • Computer with conferencing software •...
  • Page 39: Use Case: Ani22 And Hard Codec

    ◦ 2 line/mic inputs convert analog signals to digital ◦ 2 outputs to convert digital signals to analog Equipment List: • MXA910 (needs firmware >4.x for AEC) • ANI22 (block or XLR connector versions available) • Hard codec • Display •...
  • Page 40: Use Case: Medium Or Large Room With 2 Mxa910S And A P300

    • P300 • Network switch supplying Power over Ethernet Plus (PoE+) • Computer on network with: ◦ Shure Designer software or ◦ Device web applications • Cat5e (or better) Ethernet cables • Any other speakers, mobile devices, codecs, or displays...
  • Page 41: Automix Modes

    Shure Incorporated To use the automix channel, do the following: Send to Mix is automatically selected (blue) for all channels. To exclude channels from the automix channel and treat them as individual direct outputs, deselect Send to Mix (gray). Route the automix channel in Dante Controller to the desired output.
  • Page 42: Automix Modes (Firmware <4.X Only)

    Automix Modes (Firmware <4.x only) Classic Classic mode emulates the Shure SCM820 automixer (in its default settings). It is renowned for fast-acting, seamless channel gating and consistent perceived ambient sound levels. Off-attenuation in this mode is fixed at -20 dB per channel, regardless of the number of open channels.
  • Page 43: Intellimix Dsp

    P300: Go to Schematic and click any AEC block. Choose the reference source, and the reference source changes for all AEC blocks. MXA910: Route a far-end signal to the AEC Reference In channel. IntelliMix Room: Go to Schematic and click an AEC block. Choose the reference source. Each block can use a different refer­...
  • Page 44: Noise Reduction

    Shure Incorporated ERLE Echo return loss enhancement (ERLE) displays the dB level of signal reduction (the amount of echo being removed). If the reference source is connected properly, the ERLE meter activity generally corresponds to the reference meter. Reference Indicates which channel is serving as the far end reference signal.
  • Page 45: Delay

    AES67 AES67 is a networked audio standard that enables communication between hardware components which use different IP au­ dio technologies. This Shure device supports AES67 for increased compatibility within networked systems for live sound, inte­ grated installations, and broadcast applications.
  • Page 46: Sending Audio From A Shure Device

    Considerations for Shure devices controlled by DDM: • When you add Shure devices to a Dante domain, set the local controller access to Read Write. Otherwise, you won't be able to access to Dante settings, perform a factory reset, or update device firmware.
  • Page 47: Dante Flows For Shure Devices

    Unicast and multicast transmission settings also affect the number of Dante flows a device can send or receive. Using multi­ cast transmission can help overcome unicast flow limitations. Shure devices use different Dante platforms: Shure Devices Using Plat- Unicast Transmit Flow...
  • Page 48: Switch And Cable Recommendations For Dante Networking

    Always use a "star" network topology by connecting each component directly to the switch or router. • Connect all Shure networked devices to the same network and set to the same subnet. It is also required in order to open the web application for a device.
  • Page 49: Configuring Ip Settings

    Configuring IP Settings IP configurations are managed in Shure Designer software. By default, they are set to Automatic (DHCP) mode. DHCP mode enables the devices to accept IP settings from a DHCP server, or automatically fall back to Link-Local settings when no DHCP is available.
  • Page 50: Packet Bridge

    MAC address, as array of 6 bytes Note: The Shure device should respond in less than one second on a typical network. If there is no response, try sending the query again after verify­ ing the destination IP address and port number.
  • Page 51: Echo Reduction (Firmware <4.X Only)

    8180 HTML Required for web application Open † 8427 Multcast SLP Required for inter-device communication Open 64000 Telnet Required for Shure firmware update Open Dante Audio & Controller Port TCP/UDP Protocol Description SNMP Used by Dante † [319-320]* Dante clocking...
  • Page 52: Enabling Echo Reduction

    Use Dante Controller software to route the incoming far end audio signal to the Echo Reduction Reference In channel on the MXA910. In the MXA910 web application, enter Configuration> AUTOMIX Enable echo reduction by selecting a strength setting in the pull-down menu. Soft, medium, and hard settings provide far-end attenuation and apply gain to the reference channel to ensure proper gating.Note: the off-attenuation setting...
  • Page 53: Important Product Information

    EMC conformance to Environment E2: Commercial and Light Industrial. Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC performance. Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate this equipment. Industry Canada ICES-003 Compliance Label: CAN ICES-3 (B)/NMB-3(B) Authorized under the verification provision of FCC Part 15B.
  • Page 54: Information To The User

    This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking. The CE Declaration of Conformity can be obtained from Shure Incorporated or any of its European representatives. For contact information please visit www.shure.com Specifications All specifications measured from narrow lobe width.
  • Page 55 603.8 x 603.8 x 54.69 mm (23.77 x 23.77 x 2.15 in.) H x W x D MXA910W-US 603.8 x 603.8 x 54.69 mm (23.77 x 23.77 x 2.15 in.) H x W x D control application HTML5 Browser-based or Shure Designer Plenum Rating 2043 (Suitable for Air Handling Spaces) Dust Protection...
  • Page 56: Polar Response

    Self Noise 11 dB SPL­A Dynamic Range 82.25 dB Built-inDigital Signal Processing MXA910 firmware Automaticmixing, Acoustic Echo Cancellation (AEC), Noise Reduction, Automatic Gain Control, Com­ 4.x or newer pressor, Delay, Equalizer (4­band Parametric) , Mute, Gain ( 140 dBrange) MXA910 firmware Automaticmixing, Echo Reduction, Equalizer (4­band Parametric) , Mute, Gain ( 140 dBrange)
  • Page 57: Frequency Response

    Shure Incorporated Frequency Response Frequency response measured directly on-axis from a distance of 6 feet (1.83 m). Lobe Sensitivity The edge of the blue coverage area for each channel in the web application represents where the sensitivity reaches -6 dB.
  • Page 58: Accessories

    Shure Incorporated Accessories Optional Accessories and Replacement Parts Junction box accessory A910-JB Hard ceiling mount A910-HCM MXA910W-60CM frame and grille assembly RPM904 MXA910AL-60CM frame and grille assembly RPM905 MXA910B-60CM frame and grille assembly RPM906 MXA910W-US frame and grille assembly RPM901W-US...
  • Page 59: Furnished Accessories

    Shure Incorporated Furnished Accessories 95A28365 95A29877 Contact Customer Support Didn't find what you need? Contact our customer support to get help. 59/59...

This manual is also suitable for:

Mxa910-60cmMxa910w-aMxa910w-us

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