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200 Series
2-Wire and/or Wireless Emergency Call System
Installation & Configuration Manual
Alpha Communications® and Alpha Media®, Inc.
42 Central Drive
Farmingdale, NY 11735-1202
Phone: 631-777-5500
Fax: 631-777-5599
http://www.alphacommunications.com
Copyright© 2016-2018
AWD235 – Rev 1.5
Alpha Communications® All Rights Reserved
September 2018
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Table of Contents
Related Manuals for Alpha Communications AlphaECall 200 Series
Summary of Contents for Alpha Communications AlphaECall 200 Series
- Page 1 200 Series 2-Wire and/or Wireless Emergency Call System Installation & Configuration Manual Alpha Communications® and Alpha Media®, Inc. 42 Central Drive Farmingdale, NY 11735-1202 Phone: 631-777-5500 Fax: 631-777-5599 http://www.alphacommunications.com Copyright© 2016-2018 AWD235 – Rev 1.5 Alpha Communications® All Rights Reserved...
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Page 2: Table Of Contents
AlphaECall™ 200 QwikBUS™ Wiring Diagram ..................... 13 STR QwikBUS™ Wiring Requirements ..........................13 Typical Room Wiring for Devices to ECI333 ......................14 Wiring Alpha Communications U.L. 1069 Devices to ECI333 ................15 EPS155 Emergency Push/Pull Switch ........................ 15 EPS337 Water-Resistant Emergency Push/Pull Switch ..................15 EPS339 Mushroom-Button Emergency Push Switch .................. - Page 3 Table of ConTenTs Setup: Central Station ............................23 Locations ..................................24 Locations: Name ..............................24 Locations: Call Devices ............................24 Locations: Floor Plan ............................25 Locations: Fingerprinting ........................... 25 Masters ..................................26 Masters: Setup ..............................26 Masters: Options ............................... 27 Masters: Floor Plan ............................
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Page 4: License Agreement
liCense agreemenT ALPHA MEDIA, INC. AlphaECall™ 200 Series, ALL VERSIONS, AND SOFTWARE RELATED COMPONENTS. END-USER LICENSE AGREEMENT FOR ALPHA MEDIA, INC. SOFTWARE IMPORTANT-READ CAREFULLY: This Alpha Media, Inc. End-User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and Alpha Media, Inc. Corporation for the Alpha Media, Inc. -
Page 5: Chapter 1 - Introduction
Repeaters for an Installation” on page 43. For a wireless installation it is highly recommended that a Site Survey is done before installation. Alpha Communications provides a Site Survey Kit that can be purchased (WSK500) or rented (WSK5002WR) for this purpose. A site survey will help you determine how many repeaters will be necessary and the best location to place them for wireless signals to reach all necessary locations in a facility. -
Page 6: Chapter 2 - Quick Start Guide
ChapTer 2 - QuiCk sTarT guide Follow these steps to get up and running quickly. Not all options and functions are covered in this quick start guide. • Connect your masters to power and to a Local Area Network. This will initialize them for first-time-use. -
Page 7: Chapter 3 - Alphaecall™ 200 Masters
ChapTer 3 - alphaeCall™ 200 masTers » Touch screen master and non-Visual master Each AlphaECall™ 200 Master can serve for any or all of the following purposes: • Emergency Call and Device Alert Display on a touch screen or HDMI monitor. •... -
Page 8: Connecting The Aec200Dm Master To A Network
in the event of a power loss or power surge in the facility. » Connecting the aeC200dm master to a network For the AlphaECall™ 200 Series Desk or Wall Master (AEC200DM) to function properly it must be wired to a local network. To connect a network cable to the AEC200DM you must open up the Master to plug it into the network jack located inside the housing. -
Page 9: System Alerts
• An icon and color that is used to easily differentiate types of emergency calls. • The resident and/or suite number the call was placed from. • The time the call was placed, and duration of the call. • If using wireless pendants with fingerprinting, the location that pendant was and when the call was placed. On each line there will also be a close (X) button on the right side of the line to clear the emergency call off of the screen. -
Page 10: Chapter 4 - Alphaecall™ 200 Hardware
ChapTer 4 - alphaeCall™ 200 hardWare » serial to usb adapter The CA-USBSERV10 Serial to USB Adapter allows the ability to connect a 9-pin serial device to an AlphaECall™ 200 Master. Only one serial connection can be made to each Master. An AEC200PC can be used to connect additional serial »... - Page 11 EPS155 EPS337 EPS156 Wired LED Emergency Pull Cord Station Wired LED Emergency Pull Cord Station, Wired LED Code-Blue Pull Cord Station Water-Resistant VSS110 VPS102 VPS101 Wired LED Visual Staff Station Wired LED Emergency Single-Bed Station Wired LED Emergency Double-Bed Station SF301/8 CDL101LED CDL102LED...
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Page 12: Eci333
ECI333 SP333 SNT333 Addressable E-Call Interface & Relay E-Call intelligent Controller Controller / Power Supply TL333 MXAV333 CA-USBSERV10 Digital BUS Translator Intelligent Digital Mixer Serial <-> USB Converter » eCi333 The emergency call devices connect to the bus through ECI333’s. Each ECI333 can connect to any location on the bus and has a unique address setup on it. -
Page 13: Alphaecall™ 200 Qwikbus™ Wiring Diagram
» alphaeCall™ 200 QWikbus™ Wiring diagram » sTr Qwikbus™ Wiring requirements Although digital systems are fairly forgiving in wiring requirements, they are still susceptible to RFI from unusually strong nearby transmitters, EMI from electrical lines running nearby, or existing wiring that is not twisted, in poor condition, or not of a suitable gauge. -
Page 14: Typical Room Wiring For Devices To Eci333
» TypiCal room Wiring for deViCes To eCi333 In this example, the S1 has been set for latching contacts and the S2 has been set for momentary contacts. All devices must be dry contact devices. Voltage producing signals can be used with a suitable isolation relay. This diagram illustrates using a Double Pole Single Throw Emergency Switch (SF119/2A) to close the S1 contact on one side to send the emergency call, and also closes the connection between a dome light (CDL101LED) and its 24-volt DC power source to turn on the light. -
Page 15: Wiring Alpha Communications U.l. 1069 Devices To Eci333
» Wiring alpha CommuniCaTions u.l. 1069 deViCes To eCi333 EPS155 Emergency Push/Pull Switch » EPS337 Water-Resistant Emergency Push/Pull Switch »... -
Page 16: Eps339 Mushroom-Button Emergency Push Switch
EPS339 Mushroom-Button Emergency Push Switch » EPS156 Code Blue Push/Pull Switch »... -
Page 17: Vss110 Staff Station
VSS110 Staff Station » VPS101 / VPS102 Patient Bed Stations »... -
Page 18: Wireless Hardware
» Wireless hardWare The Wireless network is designed to easily place fixed wireless devices (ie. pull cords, smoke detectors) in any location you would like without having to worry about running any wires to those locations. It is also designed to use wireless devices that are carried (ie. - Page 19 WES555 EPS537 WES556 Wireless LED Emergency Pull Cord Station Wireless LED Emergency Pull Cord Station, Wireless LED Code-Blue Pull Cord Station Water-Resistant Use with WSM555 Support Module Use with WSM555 Support Module Use with WSM537 Support Module WSM517 WSM555 WSM537 Wireless Support Module (2-Pin) Wireless Support Module (6-Pin) Wireless Support Module (7-Pin)
- Page 20 WSD505 CA-USBSERV10 WSK5002WR Wireless Smoke Detector Serial <-> USB Converter Site Survey Kit, 2-Week Rental WRR504 WRR512 WRR516 Wireless Relay Controller (4 Relays) Wireless Relay Controller (12 Relays) Wireless Relay Controller (16 Relays) IHS527 ACC500K WPT501 Quick-Snap Surface Housing (2.55” Deep) Wireless Pendant Reset Cards Wireless Pendant with Neck Chain - Water-Resistant Type...
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Page 21: Pager Transmitter And
WPT502 WPT503 WPT504 Wireless Wall-Mounted Pendant Station Wireless Pendant with Neck Lanyard Wireless Pendant with Wrist Band Water-Resistant Type Water-Resistant Type BA502 CDL101LED CDL102LED Replacement Battery for WSM Support 1-Color Corridor Dome Light (White) 2-Color Corridor Dome Light (White, Red) Modules Use with WRR5XX Series Wireless Relays Use with WRR5XX Series Wireless Relays... -
Page 22: Chapter 5 - System Configuration
ChapTer 5 - sysTem ConfiguraTion » Web browser access The configuration of AlphaECall™ 200 can be done through any type of modern web browser. Configuration can be from a PC, tablet, or smartphone on the same local network as the AlphaECall™ 200 Masters. In a web browser type in the IP address of one of your Masters to access the configuration area. -
Page 23: Setup
Some charts and the tables on the Dashboard require the AlphaECall™ 200 Reporting Package (SW-AEC200R), noTe: and will not be visible without it. See the Reporting Package chapter on page 33 for more details. » setup The Options in the Setup area are basic, global settings for your AlphaECall™ 200 system. Setup: General »... -
Page 24: Locations
» locations This is where you will specify the various locations of your facility that a call may be placed from. If you are using only stationary devices (pull cords, bed stations, etc), you will only want to specify Locations for the areas these devices are placed in (Room 101, Room 102, etc..). -
Page 25: Locations: Floor Plan
Make sure the ECI333 you wish to program is connected to your BUS. Once you click Program, you will be prompted: > On the ECI333 you would like to program, momentarily short the ‘S1’ and ‘C’ screw terminals. The programming frame will automatically close once an address from the device is received. -
Page 26: Masters
» masters The first thing you will see is a list of all Masters that have been setup on this local network. Whenever a new AlphaECall™ 200 Master is connected to this network, you will be prompted as to whether it should be added in to this list automatically as a new Master, or if it will be used to replace another master. -
Page 27: Masters: Options
• If you are prompted to login, use the username “Administrator” and the administrative password that was provided to you from the factory. If you can not recall your login password, please contact Alpha Communications. • Next, go into the “Data” folder, “Users”, “DefaultAccount”, and “Pictures”. -
Page 28: Call Device Types
» Call device Types The Input Device Types area is where you will specify the types of emergency call input devices that you will be using. Each Call Device Type can be configured to do different things depending on your requirements. For example, they can play different sounds, trigger relays, send text or pager notifications, plus many more. -
Page 29: Call Device Types: Display
this emergency input device has been activated. For example, on a pull cord you could set a 10 second delay. This delay would allow the device to be reset within 10 seconds before any calls, relays, or notification are made. This is useful if you often have accidental emergency calls placed that are often reset a few seconds later. -
Page 30: Residents
» residents The Residents area lets you enter in all the residents in your facility. For each resident you will be able to setup names, locations, notes, wireless pendants and notifications. Use the Add and Remove buttons to create new residents or delete ones no longer needed. -
Page 31: Residents: Notification Tab
the AlphaECall™ 200 Series System. Depending on the wireless device it will have its own instructions on sending a reset code. Once the reset code is received by AlphaECall™ 200 the address of that device will be stored for that specific device. This frame will automatically close once an address from the device is received. -
Page 32: Staff: Security
in. Staff members Zones indicate which zones this staff member should be alerted for. Staff: Security » Security Code - If you would like to block/allow access to certain areas in AlphaECall™ this can be done by using Security Codes. You can setup a code for each staff person. The code can be used for any of the following four levels. •... -
Page 33: Chapter 6 - Reporting Package
ChapTer 6 - reporTing paCkage The AlphaECall™ 200 Reporting Package (SW-AEC200R) is an add-on to the base system. The Reporting Package gives you detailed and summary reports on system wide activity. To access the Reports you first need to be on the same local network as your AlphaECall™ 200 Masters. Then point a web browser to the local IP Address of any one of your AlphaECall™... - Page 34 Types of issues displayed in the report are: • ECI333 not responding • Wireless device not responding • Wireless device with a low battery • Wireless device that is in tamper mode (device housing is open). The report will show the resident name, room number and the input device type this issue is for. It will also indicate at what date and time this issue was originally noticed by AlphaECall.
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Page 35: Chapter 7 - Wireless Location
ChapTer 7 - Wireless loCaTion » overview In AlphaECall™ 200 when a wireless location is setup, AlphaECall™ 200 can determine the approximate location of wireless input device types that are not in a fixed location (ie. necklace or wristband pendants). This can provide emergency responders with critical information needed to quickly find someone in need of assistance. - Page 36 » figure rl-1 In this configuration, the repeater may have difficulty differentiating between the two locations.
- Page 37 » figure rl-2 In this configuration, the repeater will have an easier time differentiating between locations.
- Page 38 » figure rl-3 Arrange repeaters in triangle patterns to promote signal strength.
- Page 39 » figure rl-4 Offset triangles from floor to floor for maximum signal strength efficiency.
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Page 40: Fingerprinting
» fingerprinTing You will use a wireless pendant to establish the signature that makes up the wireless map of your facility. Fingerprinting can be done with any wireless pendant (WPT501). You will first specify a location in your facility that you would like to fingerprint. The button on the pendant will then be pressed from multiple areas at that location. -
Page 41: Fingerprinting To Establish Your Wireless Map
» fingerprinting to establish your Wireless map Program a Fingerprinting Pendant - A Fingerprinting pendant is a pendant specially designated to provide wireless signal information to AlphaECall™ 200. To specify a pendant that you will be using as your fingerprinting pendant, go into the Locations area in the AlphaECall™... - Page 42 » figure rl-5 The Compass Method of Fingerprinting...
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Page 43: Maximum Number Of Repeaters For An Installation
» figure rl-6 The Corners-and-Centers Method of Fingerprinting » maximum number of repeaters for an installation To achieve the 99.99% alarm message reliability, system installations must operate within the following limits for end device and repeater counts: End Devices Maximum Repeaters 1000 2000 3000...