Maintenance; Replacing The Stylus; Upgrading Firmware - ID Tech VIVOpay VP8800 User Manual

6.3. Maintenance

The VP8800 contains no user-serviceable parts within its enclosure. Do not open the VP8800 main
enclosure.
WARNING: Attempting to open the VP8800 enclosure will trigger PCI security measures and the unit
will stop functioning even after reassembly, requiring its return to the factory.
It is possible to replace the stylus without violating PCI security measures. It is also possible to upgrade
the VP8800 firmware if required.

6.3.1. Replacing the Stylus

It is important that only the stylus be used for writing on the touch screen. If the stylus is lost or the
lanyard broken, obtain a replacement from your VP8800 distributor.
To replace the stylus:
1. Turn the VP8800 upside down and unscrew the screw for the tether wire of stylus.
2. Replace the old stylus with the new one. Then fasten the screw.
3. Turn the VP8800 back and place the new stylus in its holder.

6.4. Upgrading Firmware

VP8800 firmware is upgradable, if required for applications. Upgrade firmware using the
Demo, which is available for free. Obtain the following from your VP8800 distributor:
Firmware for the VP8800
•
USB data cable
•
Firmware upgrades also require a PC with a USB port. The PC will likely already have the required USB
driver HID.DLL file. If not, download that file from Microsoft's website.
To upgrade the firmware:
1. Install and run the USDK Demo.
2. Extract the firmware ZIP file to a directory of your choice.
ID TECH USDK
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