Subscribe to Our Youtube Channel
Related Manuals for ID Tech ViVOpay Vend 3
Summary of Contents for ID Tech ViVOpay Vend 3
- Page 1 ViVOpay ® iris VRX, User Guide Revision 1.0 ID TECH 10721 Walker Street Cypress, CA 90630 United States (408) 248-7001 URL: http://www.idt echproducts.com Part Number: 631-0087-00...
- Page 2 Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these ser- vices and hardware is at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice.
-
Page 3: Table Of Contents
Chapter 2 Installing the ViVOpay Vend 3, iris VRX ......3 Overview ........... . . 3 Site Planning . - Page 4 Specifications ..........21 ViVOpay Vend 3, iris VRX Specifications ......21 Lithium Battery Warning .
-
Page 5: Getting Started
Getting Started Overview The ViVOpay Vend 3 seamlessly integrates with existing vending systems and fits into a standard bill changer opening. The ViVOpay Vend 3 is a PCI-certified unattended NFC contactless reader with integrated display, MSR, function keys, contact card reader, and optional PIN pad connectivity. This device features serial RS-232 and USB 2.0 communications to POS systems as well as an Ethernet... -
Page 6: Unpacking The Vivopay Vend 3, Iris Vrx
Getting Started Unpacking the ViVOpay Vend 3, iris VRX The ViVOpay Vend 3,iris VRX requires a data cable and a power supply. Verify that you have all the required components for the installation. ViVOpay Vend 3, iris VRX (P/N 540-0717-XX*) *XX designates variations of the base model. -
Page 7: Installing The Vivopay Vend 3, Iris Vrx
To fully implement PCI make sure you consider the following. 1. The ViVOpay Vend 3, iris VRX pad must be in a location that will NOT force a customer to enter a PIN that can be viewed by a third party. -
Page 8: Radio Frequency Interference
Can the Video Camera View the PIN? While one person stands at ViVOpay Vend 3, iris VRX with their hand positioned to enter the PIN, the other tester should observe what is being recorded by any video camera with a view of the ViVOpay Vend 3. -
Page 9: Installing The Vivopay Vend 3, Iris Vrx
SAM 2 through SAM 4, left to right. If you are using a SAM card(s) in your application, insert the SAM card as described in the following steps. Warning: Do not insert or remove a SAM card while the ViVOpay Vend 3, iris VRX is powered. This will cause permanent damage to the SAM card. -
Page 10: Connect Data And Power
4. Slide the lock bar up, towards the connectors, to lock the SAM in position. Connect Data and Power There are connectors for Ethernet, data and power, and PIN pad in back of the ViVOpay Vend 3, iris VRX. The connections you need to make are dependant on your specific POS configuration and application. - Page 11 1. Connect your data cable to the RS232/USB port. 2. Connect the other end to the host system. Refer to the pinouts given above if needed. The ViVOpay Vend 3, iris VRX displays the opening set of screens before it displays the Welcome screen.
-
Page 12: Connect Ethernet
Installing the ViVOpay Vend 3 • Firmware version screen The reader should then display Welcome or Please present card or similar wording, depending upon the POS application. If the reader fails to power up, try reseating the power connector (or change to a different power outlet). -
Page 13: Connect Pin Pad
Installing the ViVOpay Vend 3 Connect PIN Pad The ViVOpay Vend 3, iris VRX supports connection to a PIN pad via an RJ11 connector. To connect to a PIN pad 1. Connect the PIN pad cable to the PIN pad connector. -
Page 14: External Mount
(not supplied) long enough to secure the ViVOpay Vend 3, iris VRX to the mounting surface. Internal Mount The ViVOpay Vend 3, iris VRX comes with a bracket designed to install the ViVOpay Vend 3 in the same location as a currency acceptance device. To mount internally 1. - Page 15 Installing the ViVOpay Vend 3 3. Remove the currency acceptor or cover plate. Retain the fasteners for ViVOpay Vend 3 installation. Figure 2. Currency acceptor removed 4. Insert ViVOpay Vend 3 with bracket from inside the vending machine. Figure 3. Placing the reader (ViVOpay Vend shown)
-
Page 16: Testing The Installation
Testing the Installation After you have completed the installation and have checked for PCI conformance, check that the ViVOpay Vend 3, iris VRX and the POS are communicating correctly by performing a sample transaction using a contactless card and a magstripe card. -
Page 17: Troubleshooting And Maintenance
Chapter 3 Troubleshooting and Maintenance Troubleshooting The ViVOpay Vend 3, iris VRX readers are reliable and easy to troubleshoot. The components that may require troubleshooting include the power supply, the reader, and the data cable. Symptom Possible Cause Remedy General Issues Reader does not appear to be •... -
Page 18: Onboard Diagnostics
2. Plug the power supply back into the power receptacle. 3. Press the 3 key on the ViVOpay Vend 3 and hold it down until the Main Menu screen appears. This is approximately 40 seconds after power is first applied. -
Page 19: Test Results Summary
Troubleshooting and Maintenance 4. Press the 1 key on the ViVOpay Vend 3 to enter the OBD. Do not select options 2 or 3. These are for use by ViVOtech Support only. The ViVOpay AR Diagnostics menu displays on the PC. -
Page 20: Touch Screen Test
10. Press CANCEL to exit back to the main menu. Touch Screen Test The Touch Screen test does not apply to the ViVOpay Vend 3, iris VRX . Test All skips this test or press CANCEL to abort this test. -
Page 21: Led Test
Magstripe Test This test asks you to swipe a magstripe card through the slot at the top of the ViVOpay Vend 3 and displays the tracks read correctly. The results will be displayed on the PC. -
Page 22: Rfid And Antenna Test
Swipe any Magstripe card 1. Swipe a card with a magnetic stripe through the slot on the top of the ViVOpay Vend 3. 2. The panel displays the results of the swipe; either the card has been successfully read or an error is indicated. -
Page 23: Contact Interface Tests
4 SAM4 only Press any key to continue If the ViVOpay Vend 3 does not have an ICC contact card slot, skip the first test. 2. Press 0 to check the contact card reader. 3. Press 1 to check all SAMs 4. -
Page 24: Upgrading The Firmware
Troubleshooting and Maintenance Upgrading the Firmware You can upgrade the firmware of the ViVOpay Vend 3, iris VRX if required for your application. You will need the following from your ViVOpay Vend 3 distributor: • New ViVOpay firmware • ViVOpay download utility •... -
Page 25: Specifications
The Lithium Battery used in the products may not be replaced by the user. The product must be returned to a ID TECH Inc. authorized service center for replacement with the same or equivalent type recommended by the manufacturer. If, for any reason, the battery or ViVOpay card reader must be disposed of, do so following the battery manufacturer's instructions. -
Page 26: Regulatory Compliance
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. ViVOpay Vend 3 User Guide...
Need help?
Do you have a question about the ViVOpay Vend 3 and is the answer not in the manual?
Questions and answers