Related Manuals for ID Tech ViVOpay VP5300M
Summary of Contents for ID Tech ViVOpay VP5300M
- Page 1 ViVOpay™ VP5300M Integration Manual 80171500-001 Rev. F 28 July, 2020 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com...
- Page 2 Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these services and hardware are at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice.
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Page 3: Table Of Contents
ID TECH VP5300M User Manual Table of Contents 1. OVERVIEW ..................................4 1.1. Features ....................................5 1.2. Applicable Documents ..............................6 1.3. VP5300M: Approvals ............................... 6 2. VP5300M: ELECTRICAL ..............................7 2.1. VP5300M: Firmware ............................... 7 3. VP5300M: PHYSICAL/MECHANICAL CHARACTERISTICS ..................9 3.1. -
Page 4: Overview
ID TECH VP5300M User Manual 1. Overview ID TECH's VP5300M is a motorized, compact SRED credit card reader designed to support MSR (MagStripe) and contact EMV, plus contactless EMV (when the device is mated with the VP5300M’s NFC antenna). The VP5300M is designed to deliver MSR, EMV, and optional NFC (contactless) payment acceptance with SRED security and reliability in unattended payment scenarios, such as Parking, ATM, Ticketing, and Payment Kiosks (among others). -
Page 5: Features
NEO 2 Interface Developers Guide. This comprehensive guide describes all the firmware commands and other features available in ID TECH's NEO-series devices; it is the authoritative source for technical information of interest to systems integrators. Contact your ID TECH representative to obtain a copy of this guide, which is available under NDA. -
Page 6: Applicable Documents
ID TECH VP5300M User Manual 1-year manufacturer's warranty • This document assumes that users are familiar with their host systems and all related functions. 1.2. Applicable Documents • ISO 7810 Identification cards: Physical characteristics • ISO 7811 1 - 6 Identification Cards: Track 1 - 3 •... -
Page 7: Vp5300M: Electrical
This battery has a shelf life of five years. The battery is not user replaceable. Do not attempt to open the VP5300M for any reason; this will trigger the anti-tamper features, causing the unit to become inoperable. If a replacement battery is required, return the VP5300M to ID TECH. Contact support@idtechproducts.com... - Page 8 ID TECH VP5300M User Manual Feature Support Function Secure firmware. Remote key injection, and application • download using PKI Secure commands (PKI) for configuring device (RTC, • whitelist, reset device, etc.) Command Set Reference the NEO Interface Developers Guide - •...
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Page 9: Vp5300M: Physical/Mechanical Characteristics
ID TECH VP5300M User Manual 3. VP5300M: Physical/Mechanical Characteristics Item Physical 163mm from back of mounting surface x 65mm flange width x Dimensions: 27.5 mm flange height (LxWxH) VP5300M Reader Physical 65mm x 54mm x 14.5mm (LxWxH), not counting 15.5mm-deep M4... -
Page 10: Vp5300M: Durability And Reliability Specs
ID TECH VP5300M User Manual 3.2. VP5300M: Durability and Reliability Specs Item Specification Magnetic Head 600,000 cycles minimum Chassis, card slot 600,000 cycles minimum Smartcard contact block 600,000 cycles minimum Bezel and gate 600,000 cycles minimum Motorized mechanism 600,000 cycles minimum... -
Page 11: Vp5300M 3-View Drawing
ID TECH VP5300M User Manual 4. VP5300M 3-View Drawing Page | 11... - Page 12 ID TECH VP5300M User Manual Page | 12...
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Page 13: Vp5300M Nfc Antenna 3-View
ID TECH VP5300M User Manual 5. VP5300M NFC Antenna 3-View Antenna mounting details: Page | 13... -
Page 14: Vp5300M Installation
ID TECH VP5300M User Manual 6. VP5300M Installation This section provides information on how to install the VP5300M in an enclosure. Note that the unit may be installed edgewise (vertically), or in a horizontal manner. It can also be bolted to or custom-mounted flush with a surface. In the latter case, make sure to allow a 3mm (minimum) cutout clearance around the edge of the metal face flange (assuming the enclosure is metallic) to maintain good NFC performance. - Page 15 ID TECH VP5300M User Manual Locate and mark the four 4.5 mm (3/16 inch) mounting holes. Locate and mark two 14.0 mm (0.551 inches) access holes (used for connecting the antenna barrel connector and the LED power and data cable to the unit. Notice that these holes are located off-center toward the top of the unit.
- Page 16 ID TECH VP5300M User Manual Route the end of the cable (80152235-001) with the RJ-45 connector through the matching 14.0 mm (0.551 inch) hole into the kiosk. Make sure that the front of the antenna will be properly oriented (not upside down) on the kiosk before inserting the four screws into the mounting holes.
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Page 17: Flush-Mounting The Antenna
ID TECH VP5300M User Manual Attach the end of the cable with the SMB barrel connector through the right 14.0 mm (0.551 inch) hole and secure it to its socket on the back of the antenna. The SMB connector pushes onto the socket. -
Page 18: Vp5300M Connectors
ID TECH VP5300M User Manual 6.4. VP5300M Connectors Description Cable SAM slot Additional SAM slot (optional) USB port 80171201-001, 4-pin USB cable Antenna 80152236-001, connect to NFC antenna (ID-80152002-003) Power 80171204-001, 2-pin power cable, with adaptor AC0005R-12 PINPAD 80141220-001, L100 cable... -
Page 19: Vp5300M External Cable Pin Assignments: Rs-232
ID TECH VP5300M User Manual 6.8. VP5300M External Cable Pin Assignments: RS-232 6.9. VP5300M External Cable Pin Assignments: USB Page | 19... -
Page 20: Led Management
ID TECH VP5300M User Manual 7. LED Management The VP5300M has three LED indicators: One user-interface LED on the reader’s front bezel • Four LEDs on the RF antenna on the front of the unit • One diagnostic LED on the back of the device •... -
Page 21: Diagnostic Led Status
ID TECH VP5300M User Manual 7.3. Diagnostic LED Status The LED on the back of the VP5300M is used for diagnostic purposes. • The LED can be off, solid, or flashing (one second on and one second off), depending on the •... -
Page 22: Using The Vp5300M To Make A Contactless Purchase
ID TECH VP5300M User Manual 8. Using the VP5300M to Make a Contactless Purchase 8.1. Presenting Proximity Cards or NFC Phones The VP5300M allows for credit/debit card purchases using Contactless technology when the optional NFC antenna is installed. Present the card or phone in close proximity to the front portion of the antenna module. Present the card or phone so that maximum surface area is parallel to the antenna module. -
Page 23: Installation
ID TECH VP5300M User Manual 9. Installation • The VP5300M is designed to be mounted on a metal surface and in reasonably close proximity to any internal motors and electrical devices that may be operating inside the kiosk. However, the unit (like all NFC/RFID devices) is susceptible to RF and electromagnetic interference. - Page 24 ID TECH VP5300M User Manual Apply cleaning solution to the center portion of the card. The VP5300M ejects the cleaning card after cleaning completes. If the card is heavily contaminated, repeat steps 1 to 3. • If the cleaning card becomes dirty, replace it with a new cleaning card.
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Page 25: Pairing With Pin Pad
ID TECH VP5300M User Manual 11. Pairing with PIN Pad The VP5300M is designed to be paired with ID TECH's SmartPIN L100 or L80 keypads to create a full chip- and-PIN solution. Follow the pairing procedures below to use the L100 or L80 with the VP5300M. -
Page 26: Setting Up The Vp5300M
Configuration 3C. Out of the box, the VP5300M uses the 4C configuration, which indicates the reader performs EMV transactions without a PIN pad. Switching the unit to a 3C configuration can be done easily with ID TECH's free USDK Demo program on any Windows computer. Download the free demo program from the... - Page 27 Firmware Version command, and click Execute Command. If the firmware version is lower, please contact your ID TECH sales rep for more instructions. 3. Open Commands > EMV > Terminal Config to expose command names. Select the Set Config #3 command and click the Execute Command button.
- Page 28 ID TECH VP5300M User Manual 4. Find the Save Terminal Data command (see below). When you select it, the upper portion of the center panel will change appearance and show a CONFIG dropdown menu along with a TLV text area. Select 3C from the dropdown (leave the TLV area as it is), then click Execute Command.
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Page 29: Pair The Devices
ID TECH VP5300M User Manual 11.3. Pair the devices: 1. Open Device > Send NEO Command. Enter 63 for Cmd and 01 for Sub in the text boxes at the top of the center panel (as shown below). This command pairs the readers. - Page 30 ID TECH VP5300M User Manual 2. The VP5300M is now fully configured to do PIN-based transactions (if the presented credit card supports them). Verify that the VP5300M’s front removal detection switch is firmly pressed down. The pressure switch is located on the front bezel’s left side and looks like a small button on a white rubber square.
- Page 31 ID TECH VP5300M User Manual 4. The L100's front display now shows two options: Enable PinPad, and Enable CR (in this case, CR means "card reader"). Use the # and * keys to scroll up or down. Select Enable CR and press Enter.
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Page 32: Rf Interference
ID TECH VP5300M User Manual 12. RF Interference Q. Why do I need to know about RF interference? A. Contactless payment devices use radio frequency technology to send card data to a contactless terminal reader. Q. How can RF interference affect contactless payment? A. -
Page 33: Updating Vp5300M Firmware
ID TECH strongly recommends integrating firmware update commands from our Universal SDK into applications. Note: Before you begin, contact your ID TECH representative to receive the most recent VP5300M firmware. Download the ZIP file and extract it to your computer. - Page 34 ID TECH VP5300M User Manual 4. Under Device, select Update Device K81 Firmware, then click Execute Command. 5. Navigate to and select the VP5300M firmware you downloaded earlier and click Open. 6. The VP5300M will reboot and enter the bootloader, at which point the USDK demo begins updating the device.
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Page 35: Troubleshooting
ID TECH VP5300M User Manual 14. Troubleshooting The VP5300M reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. If you are unable to resolve the problem, please contact support@idtechproducts.com (sending an e- mail to this address will automatically open a support ticket). - Page 36 ID TECH VP5300M User Manual Symptom Possible Cause Remedy but not all. • Unsupported card used. • Verify that correct firmware is loaded on • Wrong firmware (contact reader (local support representative only). your local support • Card readers must contain the latest representative).
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Page 37: Fcc Warning Statement
ID TECH VP5300M User Manual 15. FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 38: Cautions And Warnings
ID TECH VP5300M User Manual L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. l'appareil ne doit pas produire de brouillage, et, and 2.
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