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ViVOpay Kiosk IV User Manual
80160500-001 Rev. H
31 December, 2019
ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: (714) 761-6368 Fax (714) 761-8880
www.idtechproducts.com support@idtechproducts.com

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Summary of Contents for ID Tech ViVOpay Kiosk IV

  • Page 1 ViVOpay Kiosk IV User Manual 80160500-001 Rev. H 31 December, 2019 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com support@idtechproducts.com...
  • Page 2 The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH. ID TECH assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
  • Page 3 (2) this device must accept any interference received, including interference that may cause undesired operation. Cautions and Warnings Caution: The ViVOpay Kiosk IV should be mounted 1-2 feet away from other ViVOpay Kiosk IVs. Can be adjusted based on lane setup.
  • Page 4: Table Of Contents

    4.1. Regulatory ....................................8 5. KIOSK IV INSTALLATION ..............................9 5.1. Parts List ....................................9 5.2. Mounting the ViVOpay Kiosk IV ............................9 5.3. Connecting to Power ................................. 11 5.4. Communication via USB ..............................11 5.5. Connecting to the Data Port ............................11 5.6.
  • Page 5: Overview

    ViVOpay Kiosk IV User Manual 1. Overview The ViVOpay Kiosk IV – the successor to ID TECH's well proven Kiosk III – is a compact, standalone contactless reader, designed to support contactless EMV transactions based on ISO 18092, ISO 14443 Type A/Type B/MiFare compatible cards, fobs and tags, as well as NFC phones. The Kiosk IV is a single piece device including controller and antenna.
  • Page 6: Features

    ViVOpay Kiosk IV User Manual 2. Features The Kiosk IV supports the following transaction types: ISO/IEC 14443 Type A and B • ISO 18092 • ISO 21481 (PCD & NFC) • Suitable for transit, kiosks, parking and various other unattended and attended verticals.
  • Page 7: Kiosk Iv Specifications

    ViVOpay Kiosk IV User Manual 3. Kiosk IV Specifications Hardware MTBF 500,000 hours based on Telcordia Technologies SR-332 modeled at 40° C. Transmitter Frequency 13.56 MHz +/- 0.01% Transmitter ISO 14443-2 Type A Modulation Rise/Fall Time: 2-3 µsec. Rise, < 1 µsec fall ISO 14443-2 Type B Rise/Fall Time: <...
  • Page 8: Certifications And Approvals

    ViVOpay Kiosk IV User Manual 4. Certifications and Approvals Kiosk IV supports the following contactless payment applications and mobile payments: American Express ExpressPay 3.1 • Discover DPAS 1.0 • Felica • Interac Flash v1.5 • • MasterCard PayPass/MChip 3.1 •...
  • Page 9: Kiosk Iv Installation

    This section provides information on how to install the Kiosk IV on a kiosk. 5.1. Parts List Verify that you have the following hardware for the installation of the ViVOpay Kiosk IV: • ViVOpay Kiosk IV. • Cables (sold separately) o RS-232: Use a cable with P/N 80160205-001 or equivalent 5VDC powered cable should be used.
  • Page 10 Note: The Kiosk IV is post-compatible with Kiosk III dimensions. Posts are 36mm apart in the lengthwise direction and 32mm apart widthwise. See drawing below. Note that a post-less variant of Kiosk IV can be ordered on request. Contact your ID TECH representative for details.
  • Page 11: Connecting To Power

    9. Pass the small end of the cable through the right 14.0 mm (0.551 inch) hole and the cable to the back of the ViVOpay Kiosk IV. 5.3. Connecting to Power The Kiosk IV can be powered via the USB port; if the unit is connected via RS-232, use a power supply with P/N AC0005R-3B.
  • Page 12: Using The Kiosk Iv To Make A Purchase

    ViVOpay Kiosk IV User Manual 5.6. Using the Kiosk IV to Make a Purchase 5.6.1. Presenting Cards or NFC Phones The Kiosk IV allows for credit/debit card purchases using Contactless (NFC) technology. Present the card/phone in close proximity to the front portion of the antenna module. Present the card/phone so that maximum surface area is parallel to the antenna module as shown below.
  • Page 13: Installation Points

    ViVOpay Kiosk IV User Manual 5.7. Installation Points The Kiosk IV is designed to be mounted on a metal surface and in close proximity to any • internal motors and electrical devices that may be operating inside the kiosk. However, the Kiosk IV is susceptible to RF and electromagnetic interference.
  • Page 14: Rf Interference

    ViVOpay Kiosk IV User Manual 6. RF Interference Q. Why do I need to know about RF interference? A. Contactless payment uses radio frequency technology to send card data to a contactless terminal reader. Q. How can RF interference affect contactless payment? A.
  • Page 15: Firmware Upgrade

    ViVOpay Kiosk IV User Manual 7. Firmware Upgrade The Kiosk IV can be upgraded using either serial or USB interfaces. Contact your ID TECH representative to obtain the necessary software. 7.1. Preparation To update the new firmware, you will need: PC with available serial or USB port.
  • Page 16: Serial Interface

    ViVOpay Kiosk IV User Manual Note: Screen shots depicts the Kiosk III utility, but Kiosk IV utility is similar. 7.2.1. Serial Interface Page | 16...
  • Page 17: Usb Interface

    ViVOpay Kiosk IV User Manual 7.2.2. USB interface Page | 17...
  • Page 18: Troubleshooting

    ViVOpay Kiosk IV User Manual 8. Troubleshooting Kiosk IV readers are reliable and easy to troubleshoot. The components that may require troubleshooting include the power supply, the reader itself, and the serial cable. If you are unable to resolve the problem, contact support@idtechproducts.com...

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