General Test Approach And Test Results - Avaya Aura Communication Manager 7.1 Application Notes

2. General Test Approach and Test Results

The Avaya equipment depicted in Figure 1 was connected to the commercially available Verizon
Business IPCC Services. This allowed PSTN users to dial toll-free numbers assigned by Verizon.
The toll-free numbers were configured to be routed within the enterprise to Communication
Manager numbers, including Vector Directory Numbers (VDNs). The VDNs were associated with
vectors configured to exercise Communication Manager ACD functions as well as Verizon
Business IPCC Services such as network call redirection to PSTN destinations and network call
redirection with UUI.
The test approach was manual testing of inbound and referred calls using the Verizon Business
IPCC Services on a production Verizon PIP access circuit, as shown in Figure 1.
The main objectives were to verify the following features and functionality:
 Inbound Verizon toll-free calls to Communication Manager telephones and VDNs/Vectors
 Inbound private toll-free calls (e.g., PSTN caller uses *67 followed by the toll-free number)
 Inbound Verizon toll-free calls redirected using Communication Manager SIP NCR (via
SIP REFER/Refer-To) to PSTN alternate destinations
 Inbound Verizon IP toll-free calls redirected using Communication Manager SIP NCR with
UUI (via SIP REFER/Refer-To with UUI) to a SIP-connected destination
 Inbound toll-free voice calls can use G.711MU or G.729A codecs
 Inbound toll-free voice calls can use DTMF transmission using RFC 2833
Testing was successful. Test observations or limitations are described in Section 2.2.
See Section 3.2 for an overview of key call flows and Section 9 for detailed verifications and
traces illustrating key call flows.
DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The
jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent to
the interoperability of the tested products and their functionalities. DevConnect Compliance
Testing is not intended to substitute full product performance or feature testing performed by
DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or
completeness of a DevConnect member's solution.
Avaya recommends our customers implement Avaya solutions using appropriate security and
encryption capabilities enabled by our products. The testing referenced in this DevConnect
Application Note included the enablement of supported encryption capabilities in the Avaya
products. Readers should consult the appropriate Avaya product documentation for further
information regarding security and encryption capabilities supported by those Avaya products.
Support for these security and encryption capabilities in any non-Avaya solution component is the
responsibility of each individual vendor. Readers should consult the appropriate vendor-supplied
product documentation for more information regarding those products.
DDT; Reviewed:
SPOC 10/18/2017
Solution & Interoperability Test Lab Application Notes
©2017 Avaya Inc. All Rights Reserved.
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