Troubleshooting - BEA ACTIV8 THREE PULSE User Manual

5
SYMPTOMS
Red LED flashing quickly after an
assisted setup.
Red LED permanently ON after an
assisted setup.
Red LED ON
Red LED ON
The presence detection is disturbed by
the rain.
Green LED ON
The radar detection is disturbed by the
rain.
Orange LED flashes
Orange LED ON
The door is not closing.
LED OFF
The door closes slowly.
LED OFF
After a power on, there is no LED-signal,
even during a motion detection.
The motion output is active and the
presence output is fixed.
Door keeps recycling open-closed.
In airlock vestibules, the sensor sees the
opposite door.
In metallic environments, the sensor
detects objects outside of its detection
field.
Unwanted presence detection
The sensor does not respond to the
remote control.
The sensor does not unlock when access
code is entered.
ACTIV8 THREE PULSE
POSSIBLE CAUSES
The sensor 'sees' the door movement and
can not finish its setup.
The sensor fails the IR test.
The sensor detects a presence.
The sensor signals an internal fault.
The sensor encounters signal saturation.
1. On-Off switch at door control is in wrong
position or is faulty.
2. Improper output configuration on the sensor. Check the output configuration setting on each sensor.
3. Faulty sensor monitoring of the door
controller.
Faulty sensor monitoring of the door controller. 1. Check if the monitoring mode is ON or PULSE
The sensor's monitoring input is not correctly
supplied.
The sensor is disturbed by the door motion
because it sees the door or feels vibrations.
.
1. The sensor is not placed properly.
2. The front face is not properly fixed.
1. Batteries in the remote control are not
installed properly or dead.
2. Remote control badly pointed.
Wrong code being entered.

TROUBLESHOOTING

CORRECTIVE ACTION
Adjust the position of the IR curtains.
1. Cut and restore the power supply.
2. Launch a new assisted setup.
If the LED still stays ON, replace the sensor.
Wait as long as the time set in the "maximum duration of
presence detection" setting or launch an assisted setup
(with the remote control or right push button).
Increase the immunity of the curtains (value 3 - 5)
1. Check whether the unidirectional mode is selected and the
MTF function is disabled.
2. Increase the radar immunity.
Cut and restore the power supply.
If the orange LED flashes again, replace faulty sensor.
1. Use the wide field prism and/or slightly increase the IR-
curtains angle (turning the screw counterclockwise).
2. Launch an assisted setup.
Check to insure that On-Off switch for door is in
ON or AUTOMATIC position.
1. Check if the monitoring mode is ON or PULSE
depending on the door controller.
2. Check the wiring.
3. Verify that 'Door Control' (F2) is set to 'AUTO'.
depending on the door controller.
2. Check the wiring.
3. Verify that 'Door Control' (F2) is set to 'AUTO'.
Check the wiring and the power supply (voltage and polarity)
of the monitoring input.
Disable the monitoring of the sensor if the door controller cannot
monitor the sensor.
Green LED signals motion detection:
Increase radar angle and radar immunity.
Red LED signals infrared detection:
Increase IR curtains angle (turning the screw counterclockwise).
Increase radar immunity.
Increase radar immunity.
Fasten the sensor firmly.
Check whether the front face prism is placed into
the guiding grooves and not in the sensor cover.
Verify whether the batteries are installed correctly
or replace batteries.
Point the remote control towards the sensor.
Cut and restore power supply. No code is required to
unlock during the first minute after powering.
Press on "unlock", then on "lock" and introduce
a new access code.
3
5
4-5
4
5
3+5
4
3+5
3+5
3+5
2+3
3
6
7/8