Troubleshooting - BEA LZR-MICROSCAN1UT Manual

TROUBLESHOOTING

General
Hub LCD is not on
No "CLEAR AREA"
during setup
No Floppy Disk after
setup
Door(s) will not open/
close
Door(s) keep recycling
(ghosting)
Cap LCD screen
Orange flashing LED
on Sensor - reference
Hub for error
Door never reaches
"Hold Open" or "Off"
states
Hub Environment error
Visible Monitoring
indication LED does
not flash.
Visible Monitoring
Indication LED flashes
continuously
75.5753.21 LZR-MICROSCAN T 20210628
Troubleshooting tools can be viewed on Hub LCD within Menu 3 (DIAGNOSTICS).
No input power
Bad power
Faulty hub
Sensors not discovered
Teach-in failed
Door control issue
No inputs/outputs connected
Knowing Act turned on
Incorrect wiring
Incorrect monitoring settings
or wiring
Approach-side sensors going
into detection
Home Switch not "making"
at door-closed
Teach-in required
height/angle
EDPS
BUS config
boundary
lost message
Not using On / Off / Hold
Open Switch
Voltage too high/low
Temperature too high/low
Monitoring installation/set-
up error.
Sensor and/or wiring
malfunction.
Monitoring installation /
set-up error
Wiring malfunction
Door control does not utilize
monitoring
Verify power supply connection.
Verify power supply. Power from BEA power supply.
Replace hub.
Verify sensor harness connection.
Perform new Teach-in.
Verify Home Switch is functioning properly.
Verify door control is operational with nothing wired to it.
Verify all connections are secure (sensors and On/Off/Hold
Open switch must be connected).
Turn Knowing Act off or use Knowing Act devices.
Verify wiring from hub to door control.
Verify monitoring settings and wiring.
Adjust approach-side sensors Activation Distance and/or
motion sensor.
Adjust Home Switch and verify proper wiring.
Perform re-Teach-in.
Sensor mounted too high or adjusted too close to door.
Verify handedness (right- or left-handed) for correct
orientation.
Door did not open or reach full-open during Teach-in.
Number of doors configured incorrectly.
Sensor masked by foreign object.
Loose or broken sensor harness.
Wire existing On / Off / Hold Open switch to jumper or
plug BEA On / Off / Hold Open Switch into hub.
Verify power supply voltage, power from BEA power
supply.
Envionment may be too cold/hot for hub operation.
Verify door control is capable of monitoring and the sensor
monitoring wires are properly connected to the door
control.
Verify monitoring is active in the sensor settings (high/low
for each door control).
Verify wiring. If still unresolved, replace the sensor.
Verify door control is capable of monitoring and sensor
monitoring wires are properly connected to control.
Verify that there are no breaks anywhere in the wire
harness.
Turn monitoring off in the hub (Menu 2 – ADVANCED).
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