Voicemail; Transfer A Call - Polycom VVX 201 Series Quick Reference Manual

To Pick up from Hold, do not pick up the handset
Press RESUME
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Use Speakerphone or pick up the handset
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Voicemail

Ask your system administrator to be sure voicemail is enabled, to get the voice portal # and default password.
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For more information, please review the Voice Portal User Guide (add hyperlink to user guide here) for more
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information.
The first time you call your Voicemail, you will need to set up a new passcode and record your spoken name.
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Simply follow the voice prompts.
From any phone:
Dial your extension or DID# and wait for the voice mail to pick up.
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Press *.
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Enter your passcode and press #.
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OR
Dial the voice portal telephone number.
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Enter your extension.
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Enter your passcode plus #.
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From someone else's Masergy phone:
Dial the voice portal telephone number, press *.
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Dial your extension, then your passcode and #.
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Note: To clear the message waiting indicator,
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Press *99.
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Transfer a Call

With the new Polycom firmware 5.5 for the VVX Series telephones, call transferring can now be set up with either
Blind or Consultative transfer capabilities. The default setting is a Consultative transfer type.
Each user can change their default Transfer setting:
From Home screen select Settings
1.
Select 1 Basic
2.
Select 1 Preferences
3.
Scroll down to Default Transfer Type and select it. (varies on each VVX Series set)
4.
You will see two choices
5.
a. 1 Consultative (Initially set as default)
b. 2 Blind
Polycom VVX 201
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