How To Use Your Polycom Vvx 201 Business Media Phone; General Help; Answering The Phone - Polycom VVX 201 Series Quick Reference Manual

How to Use your Polycom® VVX® 201 Business Media Phone

General Help

This is not a touch screen telephone and requires the use of the Navigation Wheel (Key) and Select Key to navigate
through the items displayed on the display screen or using the buttons around the display window. The content
choices will change in the Soft Key area by the activity state of the phone.

Answering the Phone

To Answer a call:
Pick up the handset
If you have a headset, press the headset button.
If you prefer speakerphone, press the speakerphone button to answer the call or the Answer soft key.
To Answer a second call:
While on a call, a second call is seen on the screen and you will hear a brief ring sound.
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Press the Answer soft key at bottom of Soft Key display window
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First call will be placed on hold automatically
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Use the Navigation Key to move between calls and the Select Key or Soft Key to select active call.
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To go back to the first call:
Use the Navigation Key to highlight the first call,
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Then press the softkey labeled RESUME or the Select key
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To put a call on Speaker Phone:
Press SP Phone (right side of dial pad)
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To mute a call, press the mute button.
The display will show a message microphone muted and with an X slash through it. Press mute again to see
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message microphone unmuted.
To put a Call on Hold
Press the soft key that is labeled HOLD.
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Polycom VVX 201
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