Mazda CX-5 Manual page 585

Hands-Free operates slowly.

Voice recognition related problems
Symptom
Poor voice recognition
False recognition of numbers
Poor voice recognition
Phone-related voice recognition is
disabled
Names in the phonebook are not
easily recognised
When operating the audio, a song
name is not recognised
You want to skip guidance
Audio Set [Type B (touchscreen)]
Cause
Excessive, slow speech.

Excessive, forceful speech

(shouting).
Speaking before the beep sound

has ended.
Loud noise (speaking or noise

from outside/inside vehicle).
Airflow from A/C is blowing

against the microphone.
Speaking in off-standard expres-

sions (dialect).
There is a malfunction in the micro-
phone.
There is a problem with the connec-
tion between the Bluetooth
and the device.
®
The Bluetooth system is under a
condition in which recognition is
difficult.
Song names cannot be recognised
by voice.
―
Solution method
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
A poor connection or malfunction
with the microphone may have oc-
curred. Consult an expert repairer,
we recommend an Authorised Maz-
da Repairer.
If there is any malfunction after
checking the pairing situation, check
®
unit
for device pairing or connection
problems.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.
Clear memory from the phone-

book which is not used very of-
ten.
Avoid shortened names, use full

names. (Recognition improves
the longer the name is. By not us-
ing names such as "Mum",
"Dad", recognition will improve.)
Guidance can be skipped by quickly
pressing and releasing the talk but-
ton.
Interior Features
―
5-131