Troubleshooting Without Diagnostics; Checklist For Solving Minor Problems - Compaq Presario 5UV430 Maintenance And Service Manual

Compaq Presario Internet PC 5000 Series Computers
PRODUCT DESCRIPTION
REMOVAL AND REPLACEMENT PROCEDURES

Troubleshooting Without Diagnostics

CLEARING CMOS
POWER-ON SELF
This section describes some simple, preliminary tests and guidelines for troubleshooting the
TEST (POST)
computer.
CONFIGURATION

Checklist for Solving Minor Problems:

DIAGNOSTIC ERROR
If you encounter some minor problem with the computer or software application, go through the
CODES
following checklist for possible solutions before running any of the diagnostic utilities:
TROUBLESHOOTING
WITHOUT
DIAGNOSTICS
Quick checks and possible solutions for problems related to these topics:
JUMPER AND SWITCH INFORMATION
Is the computer connected to the working power outlet?
1.
Is the computer turned on and the power light illuminated?
2.
Are all the cables connected properly and seated?
3.
Are all of the necessary device drivers installed?
4.
Is the CONFIG.SYS file correct?
5.
Is the AUTOEXEC.BAT file (MS-DOS) or STARTUP.CMD file correct?
6.
Was a nonbootable disk loaded in the disk drive at power-up?
7.
Are all the switch settings correct?
8.
Was Computer Setup run after installing options (memory, disk drives, etc.)
9.
and booted installing industry standard architecture boards?
CD Drive
DVD Drive
TROUBLESHOOTING
Disk Drive
Hard Drive
ILLUSTRATED PARTS CATALOG
SPECIFICATIONS
Power
United States
TROUBLESHOOTING