Page 1 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 2 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 3 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 4: Illustrated Parts Catalog
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 5 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 6 Hard Drive...
Page 7 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 8 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Models: 5WV310, 5WV311, 5WV320, 5WV324, 5WV330, 5WV333, 5WV334, 5WV335, 5WV336, 5WV338, 5WV339, 5WV340, 5WV344, 5WV350, 5WV360, 5WV362, 5WV364, 5WV370, 5WV373, 5WV374, 5WV376, 5WV378, 5WV390,...
Page 9: Specifications
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Specifications Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION CD or DVD Drive/CD-RW Drive...
Page 10 Enhanced CD-RW Multiple Session Block Size CD-ROM 2048 bytes Mode 1 and Mode 2 Form 1 (XA) CD-ROM Mode 2 2336 bytes CD-DA 2324 bytes CD-XA 2324 bytes Center Hole 1.5 mm diameter Diameter 120 mm/80mm Thickness 1.2mm Track Pitch 1.6mm Access Time Random...
Page 11 Return to top DVD Drive Dimensions U.S. Metric Width Height Depth Weight Modes Supported Block Size Center Hole Diameter Thickness Track Pitch Access Time Random Full Stroke Audio Output Level Line Out Headphone Cache Buffer Data Transfer Rate Sustained Burst Startup Time Stop Time...
Page 12 Return to top CD-RW Drive Dimensions U.S. Metric Width Height Depth Weight Modes Supported CD-ROM Mode 1 and Mode 2 CD-DA Audio CD-XA Mode 2, Form 1 and 2 Photo CD Multiple Session Video-CDI Multiple Session CD-Plus/CD-Extra/CD Multiple Session Enhanced CD-RW Multiple Session Block Size...
Page 13 Headphone 0.6 Vrms ±20% Cache Buffer 256 KB Data Transfer Rate Mode 1 Mode 2 Sustained 4800 KB/sec 5475 KB/sec KB/sec (32x) KB/sec (32x) Burst MB/sec MB/sec Startup Time < 5 sec Stop Time < 5 sec Return to top...
Page 14 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Jumper and Switch Information PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 16 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH SPECIFICATIONS Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Fax/Modem CD or DVD Drive/...
Page 18: Power Supply Assembly
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Jumper and Switch Information PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 20: Electrostatic Discharge
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 21 Storage Devices Removing DIPS from vinyl (CD, CD-RW and/or 11,500 V 4,000 V 2,000 V trays DVD Drive, Hard Drive, Disk Drive) Removing DIPS from Power Supply 14,500 V 5,000 V 3,500 V Styrofoam Assembly Removing bubble pack Front I/O Board 26,000 V 20,000 V 7,000 V...
Page 22 wrist strap connected to a grounded system. When standing, use footstraps and a grounded floor mat. Static-Shielding Protection Levels Method Antistatic Plastic Carbon-Loaded Plastic Metallized Laminate Voltages 1,500 7,500 15,000 Grounding Workstations To prevent static damage at the workstation, use the following precautions: Cover the workstation with an approved static-dissipative material.
Page 23 Conductive bins, and other assembly or soldering aids Conductive foam Conductive tabletop workstations with a ground cord of 1 megohm of resistance Static dissipative table or floor mats with hard tie to ground Field service kits Static awareness labels Wrist straps and footwear straps providing 1 megohm plus or minus 10% resistance Material-handling packages Conductive plastic bags Conductive plastic tubes...
Page 24 The screws used in these products are not interchangeable. If an incorrect screw is used Graphics Card during the reassembly process, it could cause damage to the unit. Compaq strongly Expansion Card recommends that all screws removed during the disassembly process be kept with the (Modem or Network corresponding part that was removed, then returned to their proper locations.
Page 25 Storage Devices Disk Drive Button Board (CD, CD-RW and/or DVD Drive, Hard Drive, Hard Drive Power Supply Assembly Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 26: Preparation For Disassembly
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 27 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 28: Serial Number
REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Serial Number Electrostatic Discharge Provide Compaq with the computer serial number whenever requesting information or Service ordering spare parts. The serial number is located directly above the rear connectors. Considerations Preparation for Disassembly Serial Number...
Page 29 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 31: Removal And Replacement Procedures
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 32 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 34: Removing The Graphics Card
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 35 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 36: Removing The Expansion Card
United States Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Removing the Expansion Card Electrostatic Discharge Service Considerations Removal Perform the preparation Preparation for procedures.
Page 37 chassis. Storage Devices (CD, CD-RW and/or Replace the screw to secure DVD Drive, Hard Drive, the expansion card to the Disk Drive) chassis. Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 38 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 39 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 40: Removing The Memory Module
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 41 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 42: Removing The Hard Drive
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 43 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 44: Removing The Disk Drive
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 45 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 46 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 47 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Diskette Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 48 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 49 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 50 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION Optical and Mass Storage Devices—Index Page...
Page 51 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 52 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 53 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 54 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Illustrated Parts Catalog PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Unlocking the Upper Front Panel...
Page 55 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 56: Removing The Power Supply Assembly
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Removal and Replacement Procedures PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 57 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 58 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 59 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 61 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 62 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 63 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 64 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 65 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 66 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 67 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION System Board Components—Index Page...
Page 68 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 69 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 70 from the system board. Optical and Mass Storage Devices Next Step (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 71 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 72 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 73 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 74 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 75 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 76 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 77 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 78 Storage Devices The microprocessor/heatsink assembly clip is attached on each side of the (CD, CD-RW and/or NOTE microprocessor interface socket. DVD Drive, Hard Drive, Disk Drive) Do not let the screwdriver slip and hit the system board when removing the IMPORTANT microprocessor clip.
Page 79 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 80 Storage Devices Some hand force may be required to separate the heatsink assembly from (CD, CD-RW and/or NOTE the microprocessor. DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 81 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 82 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 83 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 84 Storage Devices The microprocessor/heatsink assembly should be replaced on the system (CD, CD-RW and/or IMPORTANT board before securing the system board into the chassis. DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 85 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 86 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 88 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 89 Storage Devices If the new thermal pad is not applied properly, the microprocessor/heatsink (CD, CD-RW and/or WARNING assembly will not work properly, and you risk damaging the system board. DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery,...
Page 90 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 91 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 92 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 93 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 94 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 95 Storage Devices Do not let the screwdriver slip and hit the system board when hooking up the (CD, CD-RW and/or IMPORTANT microprocessor clip. The system can be damaged if its surface is struck. DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board...
Page 96 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 97 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 98 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 99 Optical and Mass Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 100 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 101 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 102: Removing The Rtc Battery
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 103 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 104 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 105 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 106 The clock/CMOS lithium battery may explode if mistreated. Do not abuse. WARNING Use only replacement batteries supplied by Compaq Computer Corporation.
Page 107 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 108 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 109 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 110 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 111 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 112 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 113 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 114 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 115 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 116 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 117 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 118 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 119 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 120 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 121 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 122 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 123 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 124 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 125 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 126 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 127 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 128 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 129 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 130 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 131 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 132 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 133 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 134 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 135 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal and Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 136 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 137 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal & Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 138 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 139 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal & Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 140 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 141 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal & Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 142 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 143 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal & Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 144 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 145 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal & Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 146 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 147 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Removal & Replacement Procedures Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH REMOVAL AND REPLACEMENT SPECIFICATIONS PROCEDURES INFORMATION...
Page 148 Storage Devices (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) Power Supply Assembly Front I/O Board System Board Components (RTC Battery, Microprocessor/Heatsink Assembly)
Page 149 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Compaq Presario Internet PC 5000 Series Computers Jumper and Switch Information PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 150 Environmental Requirements Temperature Operating 50º to 95º F 10º to 35º C Shipping -4º to 140º F -20º to 60º C Humidity (noncondensing) Operating 8% to 90% 8% to 90% Nonoperating 5% to 95% 5% to 95% Maximum Altitude (unpressurized) Operating 10,000 ft 3048 m...
Page 151 ACPI IRQ Holder for PCI IRQ IRQ 11 Steering Texas Instruments OHCI IEEE IRQ 11 1394 Host Controller Intel (r) 82801AA USB Universal IRQ 11 Host Controller IRQ 12 Motherboard Resources IRQ 13 Numeric Data Processor IRQ 14 Primary IDE Controller (dual fifo) Intel (r) 82801AA Ultra ATA IRQ 14 Controller...
Page 152 Programmable Interrupt 00A0h-00Bfh Controller 00C0h-00Dfh Direct Memory Access Controller 00F0h-00FFh Numeric Data Processor Secondary IDE Controllwer (dual 0170h-0177h fifo) Intel(r) 82801AA Ultra ATA 0170h-0177h Controller Intel(r) 82801AA Ultra ATA 01F0h-01F7h Controller 01F0h-01F7h Primary IDE controller (dual fifo) Intel(r) 82801AA Ultra ATA 0376h-0376h Controller Secondary IDE controller (dual...
Page 153 EE00h-EE7Fh Motherboard resources EE80h-EEBFh Motherboard resources Intel(r) 82801AA USB Universal EEC0h-EEDFh Host Controller Intel(r) 82801AA SMBus EEE0h-EEEFh Controller System Memory Memory Address System Function System board extension for ACPI 00000000h-0009FFFFh BIOS Intel(R) 810e Chipset Graphics 000A0000h-000AFFFFh Driver (DC133 FSB133) Intel(R) 810e Chipset Graphics 000B0000h-000BFFFFh Driver (DC133 FSB133) System board extension for ACPI...
Page 154 Return to top...
Page 155: Mass Storage Devices
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Illustrated Parts Catalog Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Mass Storage Devices...
Page 156 Hard Drives 10.0-GB/5400 197797-001 20.0-GB 197799-001 197799-004 197799-002 30.0-GB 168628-001 226549-004 40.0-GB 173342-001 173342-002 60.0-GB 201527-001 201527-004 201527-002 Disk Drive 191168-001 1.44-MB Disk Drive Quartz 207614-004 Provide Compaq with the computer serial number whenever requesting Note information or ordering spare parts.
Page 157 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Illustrated Parts Catalog Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Cables...
Page 158 USB Data Cable 202405-001 207631-004 Board Cable 202458-001 Dual Conn Cable 202456-001 CD Audio Cable (18-inch) 174773-001 Idle Cable 202457-001 USB Cable 202405-001 RJ11 Modem Cable 198220-001 Front LED/Switch Cable 228121-004...
Page 159: Standard And Optional Boards
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Illustrated Parts Catalog Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Standard and Optional Boards...
Page 160 Spare Part Description Spare Part No. Graphics Board Graphics Board 8M 201827-002 201827-001 Graphics Board M64/16MB - TVOUT 182758-002 182758-001 Graphics Board M64/32MB - NO/TV 203280-001 Graphics Board M64/16MB - NO/TV 182757-001 1394 Card Memory Module 64-MB 100-MHz Memory Module DIMM 207618-001 64-MB 100 MHz Memory Module DIMM 179190-001...
Page 161 Ath 900 MHz 200404-001 Ath 950 MHz 214547-001 Ath 1.1 GHz 200406-001 Ath 1 GHz 200405-001 Heatsink Other Boards Processor Board w/o Processor 217155-004 Video NVIDIA M64 PRO 16M NO TV Board 182757-004 NVID M64 32MB TV OUT Board 192068-001...
Page 162 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Illustrated Parts Catalog Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Fax/Modem...
Page 163 Spare Part Description Spare Part No. 56K Modem - Latin America Excluded 166386-002 V.90 Modem - INTl CNXNT 166358-002 56K Modem - CNTLS 128384-001 56K Modem (ENDURO) 207616-004 Modem Adapters Modem Adapters-International 198293-002 Modem Adapters-Sweden 198294-111 Adapters 1. RJ11 P55 Adapter 316920-331 2.
Page 164 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Illustrated Parts Catalog Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Keyboards...
Page 165 USB Internet Keyboard LED Quartz (Switzerland) 180190-177 USB Internet Keyboard LED Quartz (Latin 180190-167 America) USB Internet Keyboard LED Quartz (Belgium) 180190-187 USB Internet Keyboard LED Quartz (Brazil) 180190-207 USB Internet Keyboard LED Quartz (Thailand) 180190-287 USB Internet Keyboard LED Quartz (Finland) 180190-357 USB Internet Keyboard LED Quartz (China) 180190-AB7...
Page 166: Miscellaneous Parts
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Illustrated Parts Catalog Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Miscellaneous Parts...
Page 167 Spare Part Description Spare Part No. Chassis Assembly w/ Side Panel 215281-001 199352-001 Chassis MC w/side door...
Page 168 5.25 Inch Drive Rails (left/right side) 199353-001 207625-004 3.5 Inch Drive Rails (left/ right side) 199353-001 210005-004 Return Kit 210830-001 207623-004 Front Bezel Assembly 215279-001 195413-001 (2) Hard Drive Bracket (4 Screws) Trim Ring (Top Door) 202398-001 210835-001 Front Bezel 199357-001 207626-004 Front I/O USB...
Page 169 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Jumper and Switch Information Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 170 Hard Drives System Board Hard Drives Compaq Computer Corporation uses IDE hard disk drives that conform to two different device I/O implementations. These are Conner mode and ATA-compatible mode. These two modes are CD and DVD Drive/ incompatible with one another.
Page 171 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Jumper and Switch Information Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 173 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Jumper and Switch Information Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 174 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Jumper and Switch Information Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION...
Page 176 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Troubleshooting Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Clearing CMOS Clearing CMOS...
Page 178 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Troubleshooting Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Power-On Self Test (POST)
Page 179 Fixed Disk Controller Failure Parity Check 2 System Timer Error Incorrect Drive A Type Real Time Clock Error UMP Upper Limit Segment Invalid NVRAM Media Type System Battery is Dead Video BIOS Shadowed POST Messages Error Message Probable Cause Recommended Action Disk Drive A Error Drive A is present, but fails the Run Setup.
Page 180 Keyboard Error Keyboard, I/O keyboard Replace the keyboard. controller (on system board), Replace the mouse. or mouse error. Replace the system board. Operating System not found Operating system cannot be Run Setup. located on either drive A: or Parity Check 1 Parity error found in the Run Setup.
Page 181 Video BIOS Shadowed Video BIOS successfully copied Status Message: no to shadow RAM. action required. Return to top...
Page 182 PROCEDURES INFORMATION Configuration Clearing CMOS Power-On Self This section explains how to use Setup and Compaq Utilities which should be accessed in the following Test (POST) ways: When a system configuration error is detected during the POST. Configuration To change factory default settings for some of the computer features.
Page 183 Set time and date. Running Setup To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears on your screen. The actual menu displayed on your computer may vary slightly, depending on Note your configuration.
Page 184 After the CD has completed copying to the disk, eject the QuickStore CD. Running Compaq Utilities To run Compaq Utilities, turn on or reboot the computer with the Compaq Utilities disk in the disk drive. The menu will appear on your screen.
Page 185: Diagnostic Error Codes
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Troubleshooting Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Diagnostic Error Codes...
Page 186 Verify the speaker connection. Replace the system board retest. 199-xx Installed devices test failed Check system configuration. Verify cable connections. Check switch settings. Compaq Utilities. Replace the system board retest. Return to top Memory Error Codes Error Code: Description: Recommended Action:...
Page 187 200-xx Invalid memory configuration Verify memory module value compatibility. Reinsert memory in the correct location. 201-xx Memory machine ID test failed The following steps apply to error codes 201-xx and 202-xx: Flash the ROM and retest. 202-xx Memory system ROM checksum failed Replace the memory and retest.
Page 188 304-xx Keyboard typematic test failed Replace the system board retest. Return to top Monitor (VGA or Flat-Panel) Error Codes Error Code: Description: Recommended Action: 501-xx Video controller test failed The following step applies to error codes 501-xx through 516-xx: 502-xx Video memory test failed 503-xx Video attribute test failed...
Page 189 Replace the disk and retest. 601-xx Disk format failed Check and/ or replace the 602-xx Disk read test failed disk power and signal cables and retest. 603-xx Disk write, read, compare test failed Replace the disk drive 604-xx Disk random seek test failed retest.
Page 190 Return to top Hard Drive Error Codes Error Code: Description: Recommended Action: 1700-xx Hard drive ID types test failed The following steps apply to error codes 1700-xx through 1799-xx: 1701-xx Hard drive format test failed Setup and verify drive 1702-xx Hard drive read test failed type.
Page 191 1792-xx Secondary Disk Controller Failure 1799-xx Invalid hard drive type failed Return to top Video Error Codes Error Code: Description: Recommended Action: 2402-xx Video memory test failed The following steps apply to error codes 2402-xx through 2456-xx: 2403-xx Video attribute test failed Run Setup.
Page 192 2423-xx ECG/VGC 640 x 350 64-color set test failed 2424-xx ECG/VGC monochrome text mode test failed 2425-xx 640 x 480 graphics test failure 2431-xx 640 x 480 graphics test failure 2432-xx 320 x 200 graphics (256-color mode) test failed 2448-xx Advanced VGA Controller test failed 2451-xx 132-column Advance VGA test failed...
Page 193 CD or DVD Drive Error Codes Error Code: Description: Recommended Action: 3301-xx CD or DVD drive read test failed The following steps apply to error codes 3301-xx through 3305-xx and 66xx-xx: Replace the CD or DVD disk and retest. 3305-xx Check the jumper settings on the CD or DVD drive.
Page 194 xxxx-xx CD-RW drive The following steps apply to error codes xxxx-xx through xxxx-xx: Return to top...
Page 195: Troubleshooting Without Diagnostics
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Troubleshooting Compaq Presario Internet PC 5000 Series Computers PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Troubleshooting Without Diagnostics...
Page 196 CD Drive Problem Probable Cause Possible Solution Cannot read compact disc. CD is not properly seated in the Eject the CD, then re-insert it, drive. pressing CD firmly to correctly seat it in the drive. CD has been loaded upside Eject the CD, turn it over, then down.
Page 197 The DVD, disk drives, or hard Wait until all drive activity ends, drive was active when then eject the DVD. attempting to eject the DVD. DVD disc is not properly seated Turn off the computer, insert a in the drive. straight pin into the emergency eject hole, then push firmly.
Page 198 Problem Probable Cause(s) Possible Solution Hard drive error occurs. Hard disk has bad sectors or has Computer Setup. Reformat failed. the hard disk. Drive not found. Cable could be loose. Check cable connections. Disk transaction problem. Either the directory structure is From the desktop click on the bad or there is a problem with a Start menu, Programs,...
Page 199 A new device is not When the system advised you of Reboot the computer and follow recognized as part of the changes to the configuration, the instructions for saving computer system. you did not save the changes. changes. The system may not have Computer Setup and identify automatically recognized the...
Page 200 USB device does not work with the The USB Ensure that the USB device and the system system. device and have the same USB architecture. the system (UHCI-compliant devices only work with an may use UHCI-compliant system, and OHCI-compliant different USB devices will only work with a OHCI-compliant architectures.
Page 201 If you are unsure of the settings of the peripheral cards, you can isolate the source of the problem by temporarily removing all cards not manufactured by Compaq, or resetting the default settings and running Compaq Utilities. After that, add the cards back one at a time until the card that is causing the conflict is found.
Page 203 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Product Description Compaq Presario Internet PC 5000 Series Computers TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Models and Features...
Page 204 5WV340 Dur 800 MHz Socket 20.0 10x/12x/16x - DVD 64 PC 100up CD-RW 5WV344 Dur 800 MHz Socket 20.0 10x/12x/16x - DVD CD-RW 5WV350 Dur 800 MHz Socket 20.0 10x/12x/16x - DVD 64 PC 100up CD-RW 5WV350 Dur 800 MHz Socket 20.0 8XCD-RW 64 PC 133up...
Page 205 5002CA Dur 850 MHz Socket 20.0 48x-tray 64 PC 100up CD-RW 5002US Dur 800 MHz Socket 40.0 48x-tray 64 PC 100up CD-RW 5003R Dur 800 MHz Socket 30.0 48x-tray 64 PC 100up CD-RW 5004CA Ath 900 MHz Socket 30.0 10x/12x/16x - DVD 128 PC 100up CD-RW 5004CL Ath 1 GHz Socket...
Page 206 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Product Description Compaq Presario Internet PC 5000 Series Computers TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION CPU Controls and Lights...
Page 208: Side Access Panel
United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Product Description Compaq Presario Internet PC 5000 Series Computers TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Side Access Panel...
Page 210 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Product Description Compaq Presario Internet PC 5000 Series Computers TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Internet Keyboard Controls...
Page 211 Button Suite 1 Instant Search 2 Communication 3 Instant E-mail 4 Instant Internet 5 My Presario 6 Compaq Online Shopping 7 Entertainment 8 Quick Launch Help Button 9 Quick Launch My Program Button...
Page 212 United States STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Product Description Compaq Presario Internet PC 5000 Series Computers TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT JUMPER AND SWITCH SPECIFICATIONS PROCEDURES INFORMATION Rear CPU Connectors...
Page 213: Power Cord Set Requirements
Power cord sets for use in other countries must meet the requirements of the country Internet where you use the computer. For more information on power cord set requirements, Keyboard Controls contact your Compaq authorized dealer, reseller, or service provider. Rear CPU General Requirements Connectors The requirements listed below are applicable to all countries: Power Cord Set The length of the power cord set must be at least 6.00 feet (1.8 m) and a...
Page 214 UL and CSA US/Canada * The flexible cord must be Type SJT-2 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with the NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.
Page 215: Product Description
This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation. All rights reserved. Compaq, Presario Registered U. S. Patent and Trademark Office.
Page 216 This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 5400 Series Personal Computers without notice.
Page 217: Technician Notes
Technician Notes WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board.

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