Transferring A Call - Polycom VVX 500 Quick Start Manual

Basic Phone Features

Transferring a call

You can transfer calls in two ways:
Blind Transfer - Transfer a call to another party without waiting for the
other party to answer
Consultative Transfer - Transfer a call to another party after speaking to
the other person
To perform a blind transfer:
During a call, press the Transfer soft key. This puts the call on hold
Press the Blind soft key located on top of the screen
Dial the number you want to transfer the call
To perform an consultative transfer:
During a call, press the Transfer soft key. This puts the call on hold
Dial the number to which you want to transfer the call.
When the party answers press Transfer to send the original call.
If the transfer fails or you need to get the caller back, press the Resume
soft key to return to the original call
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