Polycom VVX 500 Series Quick Reference Manual

Quick Reference Guide

® ®
Polycom VVX 500 and 600 Series Business Media Phones
3725-44539-001E | UC Software 5.5.0 or later
These Quick Tips apply to VVX 500, 501, 600, and 601
business media phones.
Home Screen
Displays messages,
settings, and
information.
Available any time.
Calls Screen
Displays all active and
held calls.
Available when you
have an active and held
calls in progress.
Lines Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available any time.
Active Call
Screen
Displays the active call
in progress and any call
control options.
Available when you
have an active call in
progress.
| May 2016
Switch among Phone Screens
You can view any screen on your phone from other
screens.
To switch among screens:
» Do one of the following:
 Press
to view the Home, Lines, Calls, or
Active Call screens.
 When you have an active call is progress,
swipe the screen from left to right to view the
Lines screen.
Place Calls
You can only have one active call in progress on your
phone.
To place a call:
» Do one of the following:
 Pick up the handset, press
the phone number, and tap
 Enter the phone number, tap
the handset, or press
 Press the Line key, enter the phone number,
and tap
 Tap New Call, enter the phone number, and
tap .
 Select a Favorite from the home screen.
 Select a contact from the Recent Calls.
 Select a contact from the Contact Directory.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
or , enter
.
, and pick up
or .
.
To answer a call:
» Do one of the following:
 Pick up the handset.
 Press
or tap Answer.
 Press
.
End Calls
You can only end active calls. To end a held call, you
must resume the call first.
To end an active call:
» Place the handset in the cradle, press
, or tap End Call.
To end a held call:
» Tap Resume > End Call.
Hold and Resume Calls
You can have multiple calls on hold at one time.
To hold a call:
» Tap Hold.
To resume a call:
» Tap Resume.
Transfer Calls
You can transfer calls to any contact.
To transfer a call:
1 Press and hold Transfer.
2
Choose Blind or Consultative.
3
Dial a number or choose a contact. If you chose
Blind, the call is transferred immediately.
or