Leaving A Voicemail For Another User On The System; Customizing Your Voicemail - Bicom Systems OfficeBox End User Manual

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3.10 Using voicemail features
3 : Press number 3 for advanced options,
– 1 : when in advanced options for the particular message, pressing 1 will send a
voicemail reply to the source of the current message,
– 3 : pressing number 3 will repeat message envelope, which is actual time when
the message has been left, and the extension/number from which the message
originated,
4 : if you have multiple voicemail messages, pressing number 4 will make the previous
message selected, and further operations will be done on that message,
5 : after pressing number 5, the system will repeat the currently selected message,
6 : if you have multiple voicemail messages, pressing number 6 will make the next
message selected, and further operations will be done on that message,
7 : number 7 will delete the selected message,
8 : number 8 forwards the voicemail message to the extension number that you supply
after pressing number 8,
– 1 : after you enter the extension to which you want to forward the voicemail, you
can press 1 to prepend that message with additional voice message of your own
or,
– 2 : send the message without prepending by pressing number 2,
9 : save the message to another folder, see ??,
* : repeat the instructions for voicemail management,
# : exit voicemail system and hang up the call.
3.10.3

Leaving a voicemail for another user on the system

When you call another user of the system, that user's phone will ring until that user answers
the call or the call goes to their voicemail. If the call did go to the voicemail, you leave a
message and that is it. That user will get a notification that they have been called and left
with a voicemail message.
What if you really do not have time to speak with your office peer, but need to pass them
a message? This is also possible, within your voicemail options. When you log into your
voicemail you need to:
Press number 3 for advanced options,
press number 5 to directly leave a voicemail message,
enter the extension number to which you want to leave a message.
After the beep you will be able to speak and leave a voicemail, without calling that user. After
you finish with the message and hang up, that user will receive new voicemail notification as
if they were called but they did not answer or were busy.
3.10.4

Customizing your voicemail

When someone calls and gets to leave you a voicemail message, depending on whether you
were busy or unavailable, they would hear your custom busy or unavailable message. Of
course, these custom messages must first be recorded by you. Otherwise, the caller will get a
system default message greeting.
To record your unavailable/busy voicemail greeting:
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