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3.7
Putting the call on speakerphone
If for some reason you are not able to hold the handset, or you want other people to hear the
contents of the call, you would put the call on speakerphone. In such case other party would
be heard through phone's small loudspeaker which, on all phone models, is enough to hear
the sound in radius of couple of feet.
Simply enough, to put a call on speakerphone, press the phone button with a speaker
drawn on it. Whether you previously answered directly with the speakerphone button or you
were on your handset pressing the button brings the call on the speaker.
Now, if you press speakerphone button again, two things can happen:
If you just answered the call with the speaker button, and you press it again, the call
will hang up.
If you had your handset picked up, and the call was on speakerphone, pressing the
speaker button again will send the call to the handset.
Essentially, with the call going and with handset picked up, pressing the speaker button just
alternates the call between the handset and speakerphone.
3.8
Using Call on hold feature
So, you are on a call, and need to discuss that call with another colleague from the office. Of
course you are not going to put the handset down on the table and let the other party hear
what is being discussed in the office. One way to address this is to press the mute button on
your phone, but then the other party would only hear the silence on the line and potentially
hang up the call.
Best thing to do is to put the call on hold via the phone's Hold button. What will happen
is that the other party will not hear the silence or the chat that is happening in the office, but
will hear the sound played by the Music On Hold feature of the system. MOH feature by
Figure 3.7: Yealink T42G speakerphone button marked blue.
Chapter 3. Common use scenarios
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